Oklahoma › Oklahoma County › Oklahoma City
The Lakes
5701 West Britton Road, Oklahoma City, OK 73132
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
The Lakes is a For-profit, individual nursing home in Oklahoma City, Oklahoma, certified for 120 beds and caring for about 78 residents a day.
CMS gives it 2 of 5 stars overall, equal to the Oklahoma median; the health inspection rating is 2, staffing 4 and quality measures 2.
Inspectors recorded 26 health deficiencies across the three most recent survey cycles (11, 10, 5 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 21.7 per 100 beds, about the same as the state median of 21.2.
CMS lists 3 penalties in the period covered: fines totalling $19K and 1 payment denial.
Reported nurse staffing is 4.0 hours per resident per day (0.5 RN), close to the Oklahoma median of 3.7; nursing staff turnover is 53.8%.
Compared with county, state and nation
| Measure | This facility | Oklahoma Co. median | Oklahoma median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 2 | 2 | 3.0 |
| Health citations, 3 cycles | 26 | 25 | 20 | 28.7 |
| Citations per 100 beds | 21.7 | 22.7 | 21.2 | 26.8 |
| Total nurse hours per resident day | 4.0 | 3.7 | 3.7 | 3.9 |
| RN hours per resident day | 0.5 | 0.4 | 0.3 | 0.7 |
| Nursing staff turnover | 53.8% | 59.1% | 55.3% | 45.8% |
| Fines listed | $19,073 | $10,062 | $4,017 | — |
County and state figures are medians across facilities (40 in the county, 283 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Oklahoma average per facility for the same cycle, as published by CMS. Standard health survey dates: 21 Nov 2024, 28 Sep 2023.
Severity mix: J ×1 G ×1 D ×11 E ×13
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 18 Dec 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 3 Jan 2025 |
| 18 Dec 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 3 Jan 2025 |
| 21 Nov 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | E | Standard survey | 19 Dec 2024 |
| 21 Nov 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 19 Dec 2024 |
| 21 Nov 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Standard survey | 19 Dec 2024 |
| 21 Nov 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 19 Dec 2024 |
| 21 Nov 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 19 Dec 2024 |
| 21 Nov 2024 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 19 Dec 2024 |
| 21 Nov 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 19 Dec 2024 |
| 21 Nov 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 19 Dec 2024 |
| 21 Nov 2024 | F0661 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D | Standard survey | 19 Dec 2024 |
| 21 Nov 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 19 Dec 2024 |
| 21 Nov 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 19 Dec 2024 |
| 11 Oct 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 16 Nov 2024 |
| 11 Oct 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Complaint investigation | 4 Nov 2024 |
| 11 Oct 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 4 Nov 2024 |
| 12 Aug 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 18 Sep 2024 |
| 12 Aug 2024 | F0573 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | D | Complaint investigation | 18 Sep 2024 |
| 28 Sep 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 7 Nov 2023 |
| 28 Sep 2023 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 7 Nov 2023 |
| 28 Sep 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 7 Nov 2023 |
| 8 Jun 2022 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 7 Jul 2022 |
| 8 Jun 2022 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Standard survey | 7 Jul 2022 |
| 8 Jun 2022 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E | Standard survey | 7 Jul 2022 |
| 8 Jun 2022 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 7 Jul 2022 |
| 8 Jun 2022 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 7 Jul 2022 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 21 Nov 2024 | Fine | $11,052 | |
| 11 Oct 2024 | Payment denial | — | 14 days |
| 11 Oct 2024 | Fine | $8,021 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Oklahoma average. Turnover: nursing staff 53.8%, RNs 33.3%; — administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Oklahoma median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 10.7% | 12.1% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 2.1% | 1.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 3.7% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.7% | 4.3% | 2.8% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 14.2% | 11.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.9% | 4.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 20.1% | 14.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, individual. Chain: Phoenix Healthcare (6 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Phoenix Healthcare LLC | 5% or greater direct ownership interest | NO PERCENTAGE PROVIDED | 09/29/2004 |
| Forvis Mazars LLP | Operational/managerial control | NOT APPLICABLE | 10/14/2004 |
| Phoenix Healthcare LLC | Operational/managerial control | NOT APPLICABLE | 09/29/2004 |
| Phoenix Rehab LLC | Operational/managerial control | NOT APPLICABLE | 09/29/2004 |
| Forvis Mazars LLP | Adp of the snf | NOT APPLICABLE | 07/10/2025 |
| Midwest Land & Investment Company | Adp of the snf | NOT APPLICABLE | 11/01/2005 |
| Phoenix Healthcare LLC | Adp of the snf | NOT APPLICABLE | 07/10/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Oklahoma County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Harrah Nursing Center | Harrah | 100 | 5 | 4 | 3 | 16 | 16.0 | — | 1 May 2026 |
| The Health Center At Concordia | Oklahoma City | 30 | 5 | 5 | 4 | 7 | 23.3 | $25K | 19 Nov 2024 |
| Bradford Village Healthcare Center | Edmond | 122 | 4 | 4 | 4 | 12 | 9.8 | — | 12 Feb 2025 |
| Epworth Villa Health Services | Oklahoma City | 87 | 4 | 4 | 4 | 9 | 10.3 | — | 8 May 2025 |
| Kingwood Skilled Nursing and Therapy | Oklahoma City | 105 | 4 | 3 | 5 | 17 | 16.2 | $15K | 21 May 2026 |
| Mid-Del Skilled Nursing and Therapy | Del City | 61 | 4 | 4 | 4 | 11 | 18.0 | — | 16 May 2025 |
| St. Ann'S Skilled Nursing and Therapy | Oklahoma City | 120 | 4 | 4 | 4 | 22 | 18.3 | — | 10 Dec 2025 |
| Bellevue Health & Rehabilitation Center | Oklahoma City | 142 | 3 | 3 | 4 | 19 | 13.4 | — | 18 Dec 2025 |
All 40 facilities in Oklahoma County
Questions and answers
How many deficiencies has The Lakes been cited for?
26 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Oklahoma median is 20 per facility.
Has The Lakes been fined?
Yes. CMS lists fines totalling $19K in the period covered, plus 1 payment denial.
How does staffing at The Lakes compare?
Reported total nurse staffing is 4.0 hours per resident per day against a Oklahoma median of 3.7 and a national average of 3.9.
Who operates The Lakes?
It is part of the Phoenix Healthcare chain. Ownership type is for-profit, individual. Organisations in the CMS ownership record include Phoenix Healthcare LLC, Forvis Mazars LLP and Phoenix Healthcare LLC. Individual owners and managers are not listed on this site.
When was The Lakes last inspected?
The most recent survey or investigation in the CMS record is dated 18 Dec 2024; the most recent standard health survey was 21 Nov 2024.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.