Oklahoma › Oklahoma County › Oklahoma City
Heritage Manor
3804 North Barr Ave, Oklahoma City, OK 73122
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 55 beds, Heritage Manor serves Oklahoma City in Oklahoma County, Oklahoma and has taken Medicare and Medicaid residents since 2006.
CMS gives it 1 of 5 stars overall, below the Oklahoma median of 2; the health inspection rating is 2, staffing 1 and quality measures 1.
Inspectors recorded 30 health deficiencies across the three most recent survey cycles (7, 17, 6 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 54.5 per 100 beds, more than the state median of 21.2.
CMS lists 2 penalties in the period covered: fines totalling $30K.
Reported nurse staffing is 2.9 hours per resident per day (0.3 RN), below the Oklahoma median of 3.7; nursing staff turnover is 72.7%.
Compared with county, state and nation
| Measure | This facility | Oklahoma Co. median | Oklahoma median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 2 | 3.0 |
| Health citations, 3 cycles | 30 | 25 | 20 | 28.7 |
| Citations per 100 beds | 54.5 | 22.7 | 21.2 | 26.8 |
| Total nurse hours per resident day | 2.9 | 3.7 | 3.7 | 3.9 |
| RN hours per resident day | 0.3 | 0.4 | 0.3 | 0.7 |
| Nursing staff turnover | 72.7% | 59.1% | 55.3% | 45.8% |
| Fines listed | $30,133 | $10,062 | $4,017 | — |
County and state figures are medians across facilities (40 in the county, 283 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Oklahoma average per facility for the same cycle, as published by CMS. Standard health survey dates: 21 Nov 2025, 23 May 2024.
Severity mix: J ×1 G ×1 D ×11 E ×14 F ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 22 May 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint investigation | 5 Jun 2026 |
| 21 Nov 2025 | F0847 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | F | Standard survey | 10 Dec 2025 |
| 21 Nov 2025 | F0848 | Provide a neutral and fair arbitration process and agree to arbitrator and venue. | F | Standard survey | 10 Dec 2025 |
| 21 Nov 2025 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 24 Nov 2025 |
| 21 Nov 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 24 Nov 2025 |
| 21 Nov 2025 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 24 Nov 2025 |
| 21 Nov 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 24 Nov 2025 |
| 24 Mar 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 4 Apr 2025 |
| 24 Oct 2024 | F0583 | Keep residents' personal and medical records private and confidential. | D | Complaint investigation | 18 Nov 2024 |
| 24 Oct 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 18 Nov 2024 |
| 24 Oct 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 18 Nov 2024 |
| 23 May 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Standard survey | 1 Jul 2024 |
| 23 May 2024 | F0851 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | F | Standard survey | 1 Jul 2024 |
| 23 May 2024 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | E | Standard survey | 1 Jul 2024 |
| 23 May 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 1 Jul 2024 |
| 23 May 2024 | F0641 | Ensure each resident receives an accurate assessment. | E | Standard survey | 1 Jul 2024 |
| 23 May 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 1 Jul 2024 |
| 23 May 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 1 Jul 2024 |
| 23 May 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Standard survey | 1 Jul 2024 |
| 23 May 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Complaint investigation | 1 Jul 2024 |
| 23 May 2024 | F0732 | Post nurse staffing information every day. | E | Standard survey | 1 Jul 2024 |
| 23 May 2024 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 1 Jul 2024 |
| 23 May 2024 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E | Standard survey | 1 Jul 2024 |
| 23 May 2024 | F0660 | Plan the resident's discharge to meet the resident's goals and needs. | D | Standard survey | 1 Jul 2024 |
| 8 Feb 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 5 Mar 2024 |
| 10 Apr 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 15 Jun 2023 |
| 10 Apr 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 15 Jun 2023 |
| 10 Apr 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 15 Jun 2023 |
| 10 Apr 2023 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | D | Standard survey | 15 Jun 2023 |
| 10 Apr 2023 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D | Standard survey | 15 Jun 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 24 Mar 2025 | Fine | $8,323 | |
| 23 May 2024 | Fine | $21,810 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Oklahoma average. Turnover: nursing staff 72.7%, RNs —; — administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Oklahoma median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 10.4% | 12.1% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 2.2% | 1.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 4.4% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 5.5% | 4.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.6% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 11.7% | 11.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.3% | 4.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 18.1% | 14.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Heritage Manor Management Llc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Voyage Management of Ok, LLC | Operational/managerial control | NOT APPLICABLE | 11/19/2024 |
| Manor Home Property, LLC | Adp of the snf | NOT APPLICABLE | 11/19/2024 |
| Voyage Management of Ok, LLC | Adp of the snf | NOT APPLICABLE | 11/19/2024 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Oklahoma County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Harrah Nursing Center | Harrah | 100 | 5 | 4 | 3 | 16 | 16.0 | — | 1 May 2026 |
| The Health Center At Concordia | Oklahoma City | 30 | 5 | 5 | 4 | 7 | 23.3 | $25K | 19 Nov 2024 |
| Bradford Village Healthcare Center | Edmond | 122 | 4 | 4 | 4 | 12 | 9.8 | — | 12 Feb 2025 |
| Epworth Villa Health Services | Oklahoma City | 87 | 4 | 4 | 4 | 9 | 10.3 | — | 8 May 2025 |
| Kingwood Skilled Nursing and Therapy | Oklahoma City | 105 | 4 | 3 | 5 | 17 | 16.2 | $15K | 21 May 2026 |
| Mid-Del Skilled Nursing and Therapy | Del City | 61 | 4 | 4 | 4 | 11 | 18.0 | — | 16 May 2025 |
| St. Ann'S Skilled Nursing and Therapy | Oklahoma City | 120 | 4 | 4 | 4 | 22 | 18.3 | — | 10 Dec 2025 |
| Bellevue Health & Rehabilitation Center | Oklahoma City | 142 | 3 | 3 | 4 | 19 | 13.4 | — | 18 Dec 2025 |
All 40 facilities in Oklahoma County
Questions and answers
How many deficiencies has Heritage Manor been cited for?
30 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Oklahoma median is 20 per facility.
Has Heritage Manor been fined?
Yes. CMS lists fines totalling $30K in the period covered.
How does staffing at Heritage Manor compare?
Reported total nurse staffing is 2.9 hours per resident per day against a Oklahoma median of 3.7 and a national average of 3.9.
Who operates Heritage Manor?
Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Voyage Management of Ok, LLC. Individual owners and managers are not listed on this site.
When was Heritage Manor last inspected?
The most recent survey or investigation in the CMS record is dated 22 May 2026; the most recent standard health survey was 21 Nov 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.