Michigan › Kent County › Lowell
The Laurels of Kent
350 N Center St, Lowell, MI 49331
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
The Laurels of Kent is a For-profit, corporation nursing home in Lowell, Michigan, certified for 153 beds and caring for about 94 residents a day.
CMS gives it 3 of 5 stars overall, equal to the Michigan median; the health inspection rating is 3, staffing 4 and quality measures 4.
Inspectors recorded 38 health deficiencies across the three most recent survey cycles (8, 9, 21 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 24.8 per 100 beds, about the same as the state median of 29.4.
CMS lists 2 penalties in the period covered: fines totalling $62K and 1 payment denial.
Reported nurse staffing is 3.1 hours per resident per day (0.4 RN), close to the Michigan median of 3.8; nursing staff turnover is 41.1%.
Compared with county, state and nation
| Measure | This facility | Kent Co. median | Michigan median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 38 | 22 | 29 | 28.7 |
| Citations per 100 beds | 24.8 | 26.7 | 29.4 | 26.8 |
| Total nurse hours per resident day | 3.1 | 4.3 | 3.8 | 3.9 |
| RN hours per resident day | 0.4 | 0.8 | 0.7 | 0.7 |
| Nursing staff turnover | 41.1% | 44.3% | 44.6% | 45.8% |
| Fines listed | $62,010 | $0 | $0 | — |
County and state figures are medians across facilities (27 in the county, 422 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Michigan average per facility for the same cycle, as published by CMS. Standard health survey dates: 24 Feb 2026, 20 Dec 2024.
Severity mix: G ×3 D ×24 E ×8 F ×2 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 24 Feb 2026 | F0908 | Keep all essential equipment working safely. | F | Standard survey | 25 Mar 2026 |
| 24 Feb 2026 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | E | Standard survey | 25 Mar 2026 |
| 24 Feb 2026 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 25 Mar 2026 |
| 24 Feb 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 25 Mar 2026 |
| 24 Feb 2026 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 25 Mar 2026 |
| 24 Feb 2026 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 25 Mar 2026 |
| 24 Feb 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 25 Mar 2026 |
| 28 Aug 2025 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Complaint investigation | 19 Sep 2025 |
| 15 Apr 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | Complaint investigation | 6 May 2025 |
| 15 Apr 2025 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Complaint investigation | 6 May 2025 |
| 15 Apr 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Complaint investigation | 6 May 2025 |
| 9 Apr 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 6 May 2025 |
| 9 Apr 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 6 May 2025 |
| 20 Dec 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 13 Jan 2025 |
| 20 Dec 2024 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 13 Jan 2025 |
| 20 Dec 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 13 Jan 2025 |
| 20 Dec 2024 | F0732 | Post nurse staffing information every day. | C | Standard survey | 13 Jan 2025 |
| 16 May 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 20 May 2024 |
| 25 Oct 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Standard survey | 6 Dec 2023 |
| 25 Oct 2023 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | G | Standard survey | 21 Nov 2023 |
| 25 Oct 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 21 Nov 2023 |
| 25 Oct 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 21 Nov 2023 |
| 25 Oct 2023 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 21 Nov 2023 |
| 25 Oct 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 21 Nov 2023 |
| 25 Oct 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 21 Nov 2023 |
| 25 Oct 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 21 Nov 2023 |
| 25 Oct 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 21 Nov 2023 |
| 25 Oct 2023 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 21 Nov 2023 |
| 25 Oct 2023 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 21 Nov 2023 |
| 25 Oct 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 21 Nov 2023 |
| 20 Sep 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 9 Oct 2023 |
| 20 Sep 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 9 Oct 2023 |
| 20 Sep 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 9 Oct 2023 |
| 6 Sep 2023 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | Complaint investigation | 29 Sep 2023 |
| 6 Sep 2023 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Complaint investigation | 29 Sep 2023 |
| 6 Sep 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 29 Sep 2023 |
| 6 Sep 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 29 Sep 2023 |
| 6 Sep 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 29 Sep 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 25 Oct 2023 | Payment denial | — | 14 days |
| 25 Oct 2023 | Fine | $62,010 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Michigan average. Turnover: nursing staff 41.1%, RNs 25.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Michigan median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 11.3% | 9.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.8% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.6% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.3% | 2.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 3.6% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 8.5% | 10.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.6% | 4.7% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 12.6% | 13.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Laurel Health Care Company Of Lowell. Chain: Ciena Healthcare/Laurel Health Care (81 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Laurel Health Care Holdings, Inc. | Direct ownership interest | NOT APPLICABLE | 02/01/2016 |
| Ciena Healthcare Management Inc | Operational/managerial control | NOT APPLICABLE | 01/01/2021 |
| Ciena Healthcare Management Inc | Adp of the snf | NOT APPLICABLE | 03/31/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Kent County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Corewell Health Grand Rapids Hospitals Rehabilitat | Grand Rapids | 120 | 5 | 5 | 4 | 19 | 15.8 | — | 15 Jan 2026 |
| Corewell Health Rehabilitation & Nursing Center - | Grand Rapids | 165 | 5 | 4 | 5 | 21 | 12.7 | — | 10 Sep 2025 |
| Corewell Health Rehabilitation & Nursing Center - | Grand Rapids | 80 | 5 | 5 | 5 | 1 | 1.3 | — | 9 Jul 2025 |
| Edison Christian Health Center | Grand Rapids | 136 | 5 | 4 | 5 | 9 | 6.6 | — | 17 Sep 2025 |
| Holland Home - Raybrook Manor | Grand Rapids | 101 | 5 | 4 | 5 | 24 | 23.8 | — | 24 Jun 2026 |
| Holland Home Breton Rehabilitation & Living Centre | Grand Rapids | 58 | 5 | 5 | 5 | 8 | 13.8 | — | 30 Apr 2026 |
| Medilodge of Wyoming | Wyoming | 80 | 5 | 5 | 4 | 10 | 12.5 | — | 24 Jul 2025 |
| Michigan Veteran Homes At Grand Rapids | Grand Rapids | 128 | 5 | 5 | 5 | 5 | 3.9 | — | 30 Apr 2025 |
All 27 facilities in Kent County
Questions and answers
How many deficiencies has The Laurels of Kent been cited for?
38 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Michigan median is 29 per facility.
Has The Laurels of Kent been fined?
Yes. CMS lists fines totalling $62K in the period covered, plus 1 payment denial.
How does staffing at The Laurels of Kent compare?
Reported total nurse staffing is 3.1 hours per resident per day against a Michigan median of 3.8 and a national average of 3.9.
Who operates The Laurels of Kent?
It is part of the Ciena Healthcare/Laurel Health Care chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Laurel Health Care Holdings, Inc. and Ciena Healthcare Management Inc. Individual owners and managers are not listed on this site.
When was The Laurels of Kent last inspected?
The most recent survey or investigation in the CMS record is dated 24 Feb 2026; the most recent standard health survey was 24 Feb 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.