Michigan › Kent County › Grand Rapids
Holland Home - Raybrook Manor
2121 Raybrook Se, Grand Rapids, MI 49546
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 101 beds, Holland Home - Raybrook Manor serves Grand Rapids in Kent County, Michigan and has taken Medicare and Medicaid residents since 1985.
CMS gives it 5 of 5 stars overall, above the Michigan median of 3; the health inspection rating is 4, staffing 5 and quality measures 5.
Inspectors recorded 24 health deficiencies across the three most recent survey cycles (6, 9, 9 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 23.8 per 100 beds, about the same as the state median of 29.4.
CMS lists 1 penalty in the period covered: no fines and 1 payment denial.
Reported nurse staffing is 4.8 hours per resident per day (0.9 RN), above the Michigan median of 3.8; nursing staff turnover is 31.3%.
Compared with county, state and nation
| Measure | This facility | Kent Co. median | Michigan median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 24 | 22 | 29 | 28.7 |
| Citations per 100 beds | 23.8 | 26.7 | 29.4 | 26.8 |
| Total nurse hours per resident day | 4.8 | 4.3 | 3.8 | 3.9 |
| RN hours per resident day | 0.9 | 0.8 | 0.7 | 0.7 |
| Nursing staff turnover | 31.3% | 44.3% | 44.6% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (27 in the county, 422 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Michigan average per facility for the same cycle, as published by CMS. Standard health survey dates: 12 Mar 2026, 5 Feb 2025.
Severity mix: J ×1 G ×1 D ×16 E ×3 F ×2 B ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 24 Jun 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Complaint investigation (under dispute review) | 28 Jul 2026 |
| 24 Jun 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation (under dispute review) | 28 Jul 2026 |
| 24 Jun 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 28 Jul 2026 |
| 12 Mar 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 14 Apr 2026 |
| 23 Dec 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 27 Jan 2026 |
| 23 Dec 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint investigation | 27 Jan 2026 |
| 5 Feb 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Standard survey | 11 Mar 2025 |
| 5 Feb 2025 | F0583 | Keep residents' personal and medical records private and confidential. | F | Standard survey | 11 Mar 2025 |
| 5 Feb 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 11 Mar 2025 |
| 5 Feb 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 11 Mar 2025 |
| 5 Feb 2025 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 11 Mar 2025 |
| 5 Feb 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 11 Mar 2025 |
| 5 Feb 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 11 Mar 2025 |
| 5 Feb 2025 | F0810 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D | Standard survey | 11 Mar 2025 |
| 5 Feb 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 11 Mar 2025 |
| 26 Jan 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 2 Jan 2024 |
| 26 Jan 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 27 Feb 2024 |
| 26 Jan 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 27 Feb 2024 |
| 26 Jan 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 27 Feb 2024 |
| 26 Jan 2024 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 27 Feb 2024 |
| 26 Jan 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | B | Standard survey | 27 Feb 2024 |
| 29 Nov 2023 | F0610 | Respond appropriately to all alleged violations. | E | Complaint investigation | 2 Jan 2024 |
| 29 Nov 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 2 Jan 2024 |
| 29 Nov 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 18 Jan 2024 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 5 Feb 2025 | Payment denial | — | 10 days |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Michigan average. Turnover: nursing staff 31.3%, RNs 28.6%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Michigan median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 4.4% | 9.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.0% | 2.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.4% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 6.1% | 10.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.7% | 4.7% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 12.4% | 13.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Holland Home.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Christian Living Services | 5% or greater direct ownership interest | 100% | 01/01/2009 |
| Concept Rehab, Inc. | Operational/managerial control | NOT APPLICABLE | 10/01/2025 |
| Authenticity Marketing Group | Adp of the snf | NOT APPLICABLE | 01/01/2014 |
| Huntington | Adp of the snf | NOT APPLICABLE | 01/01/2009 |
| Saint Mary'S Health Services | Adp of the snf | NOT APPLICABLE | 01/01/2000 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Kent County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Corewell Health Grand Rapids Hospitals Rehabilitat | Grand Rapids | 120 | 5 | 5 | 4 | 19 | 15.8 | — | 15 Jan 2026 |
| Corewell Health Rehabilitation & Nursing Center - | Grand Rapids | 165 | 5 | 4 | 5 | 21 | 12.7 | — | 10 Sep 2025 |
| Corewell Health Rehabilitation & Nursing Center - | Grand Rapids | 80 | 5 | 5 | 5 | 1 | 1.3 | — | 9 Jul 2025 |
| Edison Christian Health Center | Grand Rapids | 136 | 5 | 4 | 5 | 9 | 6.6 | — | 17 Sep 2025 |
| Holland Home Breton Rehabilitation & Living Centre | Grand Rapids | 58 | 5 | 5 | 5 | 8 | 13.8 | — | 30 Apr 2026 |
| Medilodge of Wyoming | Wyoming | 80 | 5 | 5 | 4 | 10 | 12.5 | — | 24 Jul 2025 |
| Michigan Veteran Homes At Grand Rapids | Grand Rapids | 128 | 5 | 5 | 5 | 5 | 3.9 | — | 30 Apr 2025 |
| Porter Hills Health Center | Grand Rapids | 39 | 5 | 5 | 5 | 9 | 23.1 | — | 24 Jul 2025 |
All 27 facilities in Kent County
Questions and answers
How many deficiencies has Holland Home - Raybrook Manor been cited for?
24 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Michigan median is 29 per facility.
Has Holland Home - Raybrook Manor been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Holland Home - Raybrook Manor compare?
Reported total nurse staffing is 4.8 hours per resident per day against a Michigan median of 3.8 and a national average of 3.9.
Who operates Holland Home - Raybrook Manor?
Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Christian Living Services and Concept Rehab, Inc.. Individual owners and managers are not listed on this site.
When was Holland Home - Raybrook Manor last inspected?
The most recent survey or investigation in the CMS record is dated 24 Jun 2026; the most recent standard health survey was 12 Mar 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.