Elder Care Record

New York › Bronx County › Bronx

The Plaza Rehab and Nursing Center

100 West Kingsbridge Road, Bronx, NY 10468

CCN 335462 · For-profit, partnership · 816 certified beds · chain Citadel Care Centers

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 816 beds, The Plaza Rehab and Nursing Center serves Bronx in Bronx County, New York and has taken Medicare and Medicaid residents since 1976.

CMS gives it 5 of 5 stars overall, above the New York median of 3; the health inspection rating is 4, staffing 3 and quality measures 5.

Inspectors recorded 17 health deficiencies across the three most recent survey cycles (2, 8, 7 by cycle, most recent first), none at the actual-harm level. That is 2.1 per 100 beds, fewer than the state median of 11.0.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.0 hours per resident per day (0.8 RN), close to the New York median of 3.5; nursing staff turnover is 37.8%.

17health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
3.0nurse hours per resident per daystate median 3.5
90%occupancy (residents ÷ beds)733 residents a day

Compared with county, state and nation

MeasureThis facilityBronx Co. medianNew York medianUS average
Overall star rating5433.0
Health citations, 3 cycles17171728.7
Citations per 100 beds2.18.011.026.8
Total nurse hours per resident day3.03.33.53.9
RN hours per resident day0.80.60.60.7
Nursing staff turnover37.8%33.3%38.4%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (44 in the county, 593 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)2
Cycle 28
Cycle 37

Dark bar: this facility. Grey bar: New York average per facility for the same cycle, as published by CMS. Standard health survey dates: 6 May 2025, 16 May 2023.

Severity mix: D ×15 E ×1 F ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
9 Dec 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation30 Jan 2026
6 May 2025F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey1 Jul 2025
6 May 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint investigation1 Jul 2025
6 May 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation1 Jul 2025
6 May 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation1 Jul 2025
6 May 2025F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.DComplaint investigation1 Jul 2025
16 Apr 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation25 Jun 2025
10 Oct 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation7 Nov 2023
16 May 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey8 Jun 2023
16 May 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey8 Jun 2023
16 May 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey8 Jun 2023
9 Oct 2020F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey9 Oct 2020
9 Oct 2020F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.EStandard survey (under dispute review)11 Nov 2020
9 Oct 2020F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey27 Nov 2020
9 Oct 2020F0685Assist a resident in gaining access to vision and hearing services.DStandard survey3 Nov 2020
9 Oct 2020F0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.DStandard survey3 Nov 2020
9 Oct 2020F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey (under dispute review)3 Nov 2020

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing2.96 h
Nurse aides1.86 h
LPN0.27 h
RN0.83 h
Weekend total2.7 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the New York average. Turnover: nursing staff 37.8%, RNs 39.4%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityNew York medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay6.3%13.2%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.8%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.1%2.7%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.7%0.9%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay6.2%11.1%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay4.4%6.2%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay3.5%12.4%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, partnership. Legal business name: Tcprnc, Llc. Chain: Citadel Care Centers (5 facilities).

OrganisationRole in the CMS recordInterestSince
Citadel Consulting GroupAdp of the snfNOT APPLICABLE09/21/2016
Tcprnc Real Estate LLCAdp of the snfNOT APPLICABLE09/21/2016

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Bronx County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Archcare At Providence RestBronx200553178.5—7 Mar 2025
Bainbridge Nursing & Rehabilitation CenterBronx20054263.0—23 Jul 2025
Eastchester Rehabilitation and Health Care CenterBronx20055163.0—3 Mar 2026
Gold Crest Care CenterBronx175544158.6—5 Feb 2026
Hebrew Home For the Aged At RiverdaleRiverdale84354380.9—25 Mar 2026
Methodist Home For Nursing and RehabilitationBronx12055454.2—16 May 2024
Morningside Nursing and Rehabilitation CenterBronx386542184.7—28 Apr 2026
Split Rock Rehabilitation and Health Care CenterBronx240543114.6—20 May 2025

All 44 facilities in Bronx County

Questions and answers

How many deficiencies has The Plaza Rehab and Nursing Center been cited for?

17 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The New York median is 17 per facility.

Has The Plaza Rehab and Nursing Center been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at The Plaza Rehab and Nursing Center compare?

Reported total nurse staffing is 3.0 hours per resident per day against a New York median of 3.5 and a national average of 3.9.

Who operates The Plaza Rehab and Nursing Center?

It is part of the Citadel Care Centers chain. Ownership type is for-profit, partnership. Individual owners and managers are not listed on this site.

When was The Plaza Rehab and Nursing Center last inspected?

The most recent survey or investigation in the CMS record is dated 9 Dec 2025; the most recent standard health survey was 6 May 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.