Florida › Lee County › Fort Myers
The Preserve
14750 Hope Center Loop, Fort Myers, FL 33912
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
The Preserve, in Fort Myers, Florida, is certified for 75 beds under non-profit, corporation ownership and belongs to the Volunteers Of America Senior Living chain.
CMS gives it 5 of 5 stars overall, above the Florida median of 3; the health inspection rating is 5, staffing 4 and quality measures 4.
Inspectors recorded 8 health deficiencies across the three most recent survey cycles (0, 4, 4 by cycle, most recent first), none at the actual-harm level. That is 10.7 per 100 beds, fewer than the state median of 15.8.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.6 hours per resident per day (1.1 RN), above the Florida median of 3.6; nursing staff turnover is 33.8%.
Compared with county, state and nation
| Measure | This facility | Lee Co. median | Florida median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 8 | 27 | 18 | 28.7 |
| Citations per 100 beds | 10.7 | 22.5 | 15.8 | 26.8 |
| Total nurse hours per resident day | 4.6 | 4.1 | 3.6 | 3.9 |
| RN hours per resident day | 1.1 | 0.8 | 0.6 | 0.7 |
| Nursing staff turnover | 33.8% | 34.8% | 41.8% | 45.8% |
| Fines listed | $0 | $32,139 | $0 | — |
County and state figures are medians across facilities (20 in the county, 694 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Florida average per facility for the same cycle, as published by CMS. Standard health survey dates: 2 Oct 2025, 16 Nov 2023.
Severity mix: D ×7 E ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 16 Jan 2025 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Complaint investigation | 3 Feb 2025 |
| 16 Nov 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 21 Dec 2023 |
| 16 Nov 2023 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 21 Dec 2023 |
| 16 Nov 2023 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 21 Dec 2023 |
| 17 Feb 2022 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Standard survey | 15 Apr 2022 |
| 17 Feb 2022 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 15 Apr 2022 |
| 17 Feb 2022 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 15 Apr 2022 |
| 17 Feb 2022 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | D | Standard survey | 15 Apr 2022 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Florida average. Turnover: nursing staff 33.8%, RNs 36.8%; 2 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Florida median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 17.4% | 7.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.4% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 5.5% | 2.2% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.5% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 9.1% | 7.7% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.6% | 4.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 9.3% | 7.0% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Voa Lee County Health Care Facility, Inc.. Chain: Volunteers Of America Senior Living (6 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Voa Lee County Health Care Facility, Inc. | 5% or greater direct ownership interest | 100% | 10/13/2015 |
| Voa Lee County Health Care Facility, Inc. | Adp of the snf | NOT APPLICABLE | 12/18/2017 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Lee County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Gulf Coast Medical Center Skilled Nursing Unit | Fort Myers | 75 | 5 | 5 | 5 | 6 | 8.0 | $15K | 26 Oct 2023 |
| Healthpark Care Center | Fort Myers | 112 | 5 | 5 | 5 | 1 | 0.9 | — | 4 Nov 2021 |
| Lee Memorial Hospital Skilled Nursing Unit | Fort Myers | 18 | 5 | 5 | 5 | 0 | 0.0 | — | — |
| Life Care Center of Estero | Estero | 155 | 5 | 4 | 5 | 10 | 6.5 | $8K | 29 Jan 2026 |
| Lodge At Cypress Cove, The | Fort Myers | 64 | 5 | 5 | 5 | 5 | 7.8 | — | 18 Jan 2024 |
| Larsen Health Center | Fort Myers | 180 | 4 | 3 | 5 | 17 | 9.4 | $32K | 24 Jun 2026 |
| Renaissance At the Terraces | Bonita Springs | 40 | 4 | 3 | 5 | 9 | 22.5 | — | 2 Feb 2026 |
| Aviata At North Fort Myers | N Ft Myers | 120 | 3 | 2 | 3 | 27 | 22.5 | $14K | 9 Apr 2026 |
All 20 facilities in Lee County
Questions and answers
How many deficiencies has The Preserve been cited for?
8 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Florida median is 18 per facility.
Has The Preserve been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at The Preserve compare?
Reported total nurse staffing is 4.6 hours per resident per day against a Florida median of 3.6 and a national average of 3.9.
Who operates The Preserve?
It is part of the Volunteers Of America Senior Living chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Voa Lee County Health Care Facility, Inc.. Individual owners and managers are not listed on this site.
When was The Preserve last inspected?
The most recent survey or investigation in the CMS record is dated 16 Jan 2025; the most recent standard health survey was 2 Oct 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.