The Willows at Ramapo Rehab and Nursing CenterCMS ratings, inspections and fines
- Address
- 30 Cragmere Road, Suffern, NY 10901
- CCN
- 335148
- Ownership type
- For-profit, corporation
- Certified beds
- 203
- Chain
- Carerite Centers
- Residents per day
- 186
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives The Willows at Ramapo Rehab and Nursing Center an overall rating of 3 of 5 stars. The last standard survey was on 13 Mar 2026. The latest survey cycle has 9 health citations. The median for nursing homes in New York is 7. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Rockland County median | New York median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 3 | 2.0 | 3.0 | 3.0 |
| Health inspection rating | 2 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 2 | 2.0 | 3.0 | 2.9 |
| Quality measure rating | 5 | 5.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 10 homes in the county, 593 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | New York median |
|---|---|---|---|
| Cycle 1 (latest) | 13 Mar 2026 | 9 | 7 |
| Cycle 2 | 17 Nov 2023 | 8 | 5 |
| Cycle 3 | No date | 13 | 5 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 |
Survey cycle 1 (latest): 9 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 13 Mar 2026 | F0567 | Honor the resident's right to manage his or her financial affairs. | D | Standard survey | 22 Apr 2026 |
| 13 Mar 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 22 Apr 2026 |
| 13 Mar 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 22 Apr 2026 |
| 13 Mar 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 22 Apr 2026 |
| 13 Mar 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 22 Apr 2026 |
| 13 Mar 2026 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Standard survey | 22 Apr 2026 |
| 13 Mar 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 22 Apr 2026 |
| 24 Oct 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 18 Dec 2025 |
| 24 Oct 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 18 Dec 2025 |
Survey cycle 2: 8 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 24 Jul 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 4 Nov 2025 |
| 4 Mar 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 8 Apr 2025 |
| 17 Nov 2023 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 30 Dec 2023 |
| 17 Nov 2023 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 30 Dec 2023 |
| 17 Nov 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 30 Dec 2023 |
| 17 Nov 2023 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 30 Dec 2023 |
| 17 Nov 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 30 Dec 2023 |
| 17 Nov 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 30 Dec 2023 |
Survey cycle 3: 13 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 17 Nov 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 30 Dec 2023 |
| 18 Apr 2019 | F0577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C | Standard survey | 14 Jun 2019 |
| 18 Apr 2019 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | B | Standard survey | 14 Jun 2019 |
| 18 Apr 2019 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | C | Standard survey | 14 Jun 2019 |
| 18 Apr 2019 | F0637 | Assess the resident when there is a significant change in condition | D | Standard survey | 14 Jun 2019 |
| 18 Apr 2019 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 14 Jun 2019 |
| 18 Apr 2019 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | B | Standard survey | 14 Jun 2019 |
| 18 Apr 2019 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 14 Jun 2019 |
| 18 Apr 2019 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 14 Jun 2019 |
| 18 Apr 2019 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 14 Jun 2019 |
| 18 Apr 2019 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 14 Jun 2019 |
| 18 Apr 2019 | F0814 | Dispose of garbage and refuse properly. | C | Standard survey | 14 Jun 2019 |
| 18 Apr 2019 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 14 Jun 2019 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | New York median | New York average (CMS) |
|---|---|---|---|
| All nurse staff | 3.24 | 3.50 | 3.62 |
| Registered nurses (RN) | 0.40 | 0.60 | 0.71 |
| Licensed practical nurses (LPN) | 0.91 | 0.76 | |
| Nurse aides | 1.94 | 2.15 | |
| All nurse staff, weekends | 2.93 | 3.10 | 3.18 |
- Nurse staff turnover in a year
- 27.7%
- Nurse staff turnover, New York median
- 38.4%
- RN turnover in a year
- 43.5%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | New York median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 15.7% | 13.2% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.4% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.9% | 0.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.3% | 2.7% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.5% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 11.4% | 11.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.1% | 6.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 6.8% | 12.4% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- Ramapo Manor Nursing Center Inc
- Chain
- Carerite Centers (34 homes in the CMS chain file)
The CMS ownership record of this home lists no organisation.
The site shows organisations only. It does not show the names of persons.
Other homes in Rockland County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Northern Metropolitan Res Health Care Facility Inc | Monsey | 2 of 5 | 12 | $0 | 30 Jul 2024 | |
| Pine Valley Center for Rehabilitation and Nursing | Spring Valley | 2 of 5 | 9 | $0 | 22 Dec 2025 | |
| Friedwald Center for Rehab and Nursing, L L C | New City | 3 of 5 | 15 | $0 | 16 Jul 2024 | |
| Northern Manor Geriatric Center Inc | Nanuet | 1 of 5 | 10 | $0 | 10 Dec 2024 | |
| Nyack Ridge Rehabilitation and Nursing Center | Valley Cottage | 1 of 5 | 23 | $39,130 | 14 Jan 2025 | |
| Helen Hayes Hospital R H C F | West Haverstraw | 5 of 5 | 1 | $0 | 7 Feb 2025 | |
| Helen Hayes Hospital T C U | West Haverstraw | 5 of 5 | 0 | $0 | 20 Mar 2025 | |
| Tolstoy Foundation Rehabilitation and Nrsg CenterSpecial Focus candidate | Valley Cottage | 1 of 5 | 21 | $126,926 | 2 Sep 2025 | |
| Northern Riverview Health Care, Inc | Haverstraw | 2 of 5 | 18 | $0 | 13 Mar 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of The Willows at Ramapo Rehab and Nursing Center (CCN 335148). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/the-willows-at-ramapo-rehab-and-nursing-center-suffern-ny-335148/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was The Willows at Ramapo Rehab and Nursing Center last inspected?
- The latest inspection with a citation in the CMS record was on 13 Mar 2026. It was a standard survey. It gave 7 citations. The standard survey before the last one was on 17 Nov 2023.
- Who operates The Willows at Ramapo Rehab and Nursing Center?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Carerite Centers. The CMS ownership file names no organisation for this home. This site does not show the names of persons.
- Is The Willows at Ramapo Rehab and Nursing Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 3 homes in New York as Special Focus Facilities and 15 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.