Twin Oaks Rehabilitation and Healthcare CenterCMS ratings, inspections and fines
- Address
- 857 Crawford Lane, Mobile, AL 36617
- CCN
- 015211
- Ownership type
- For-profit, corporation
- Certified beds
- 131
- Residents per day
- 124
- CMS flags
- No standard survey in more than 2 years
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Twin Oaks Rehabilitation and Healthcare Center an overall rating of 4 of 5 stars. The last standard survey was on 26 Oct 2023. The latest survey cycle has 2 health citations. The median for nursing homes in Alabama is 3. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Mobile County median | Alabama median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 4 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 4 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 3 | 4.0 | 4.0 | 2.9 |
| Quality measure rating | 4 | 4.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 17 homes in the county, 224 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Alabama median |
|---|---|---|---|
| Cycle 1 (latest) | 26 Oct 2023 | 2 | 3 |
| Cycle 2 | 5 Aug 2021 | 1 | 2 |
| Cycle 3 | No date | 3 | 3 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | K0 | L0 | |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 2 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 26 Oct 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 30 Nov 2023 |
| 26 Oct 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 30 Nov 2023 |
Survey cycle 2: 1 citation
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 5 Aug 2021 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 3 Sep 2021 |
Survey cycle 3: 3 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 2 Nov 2019 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 25 Nov 2019 |
| 2 Nov 2019 | F0880 | Provide and implement an infection prevention and control program. | J | Standard survey | 25 Nov 2019 |
| 2 Nov 2019 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D | Standard survey | 25 Nov 2019 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Alabama median | Alabama average (CMS) |
|---|---|---|---|
| All nurse staff | 3.37 | 3.90 | 3.88 |
| Registered nurses (RN) | 0.53 | 0.60 | 0.65 |
| Licensed practical nurses (LPN) | 0.93 | 0.79 | |
| Nurse aides | 1.91 | 2.44 | |
| All nurse staff, weekends | 2.62 | 3.30 | 3.26 |
- Nurse staff turnover in a year
- 34.0%
- Nurse staff turnover, Alabama median
- 46.7%
- RN turnover in a year
- 23.1%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Alabama median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 7.8% | 11.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.3% | 0.7% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.3% | 1.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.3% | 2.9% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.8% | 1.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 11.1% | 11.3% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.5% | 4.9% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 14.2% | 20.2% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- Twin Oaks Nursing Home LLC
- Chain
- Ball Healthcare Services (9 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Ball Healthcare Inc | Adp of the snf | 1 Jul 2003 | |
| Ball Healthcare Service, Inc | Adp of the snf | 10 Apr 2025 |
The site shows organisations only. It does not show the names of persons.
Other homes in Mobile County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Camellia Health and Rehabilitation Center | Mobile | 3 of 5 | 2 | $0 | 7 Jan 2022 | |
| Ashland Place Health and Rehabilitation, LLC | Mobile | 3 of 5 | 2 | $0 | 23 Jan 2020 | |
| Kensington Health and Rehabilitation | Mobile | 5 of 5 | 0 | $4,558 | 21 Jul 2023 | |
| Palm Gardens Health and Rehabilitation, LLC | Mobile | 5 of 5 | 0 | $0 | 16 Jul 2021 | |
| Little Sisters of the Poor Sacred Heart Residence | Mobile | 5 of 5 | 1 | $0 | 9 Jul 2026 | |
| Allen Health and Rehabilitation | Mobile | 3 of 5 | 2 | $0 | 21 Feb 2020 | |
| Crowne Health Care of Springhill | Mobile | 5 of 5 | 0 | $0 | 15 Jan 2020 | |
| Springhill Senior Residence | Mobile | 4 of 5 | 0 | $0 | 30 Jan 2020 | |
| Pine Haven Rehabilitation and Wellness Center | Eight Mile | 2 of 5 | 9 | $0 | 19 Oct 2022 | |
| Crowne Health Care of Mobile | Mobile | 3 of 5 | 4 | $0 | 19 Sep 2019 | |
| Lynwood Rehabilitation and Healthcare Center | Mobile | 2 of 5 | 7 | $0 | 16 Oct 2024 | |
| Knollwood HealthcareSpecial Focus Facility | Mobile | Not rated | 9 | $318,070 | 11 Sep 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Alabama Department of Public Health: filing complaintsThe complaint page of the State Survey Agency for Alabama, from the CMS list of agencies.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Twin Oaks Rehabilitation and Healthcare Center (CCN 015211). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/twin-oaks-rehabilitation-and-healthcare-center-mobile-al-015211/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Twin Oaks Rehabilitation and Healthcare Center last inspected?
- The latest inspection with a citation in the CMS record was on 26 Oct 2023. It was a standard survey. It gave 2 citations. The standard survey before the last one was on 5 Aug 2021. CMS marks the last health inspection of this home as more than 2 years old.
- Who operates Twin Oaks Rehabilitation and Healthcare Center?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Ball Healthcare Services. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
- Is Twin Oaks Rehabilitation and Healthcare Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in Alabama as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.