Alabama › Mobile County › Mobile
Knollwood Healthcare
3151-A Knollwood Drive, Mobile, AL 36693
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Knollwood Healthcare, in Mobile, Alabama, is certified for 71 beds under for-profit, limited liability company ownership.
CMS gives it no overall rating; the health inspection rating is —, staffing — and quality measures —.
Inspectors recorded 46 health deficiencies across the three most recent survey cycles (9, 16, 21 by cycle, most recent first), 12 of them at the actual-harm or immediate-jeopardy level. That is 64.8 per 100 beds, more than the state median of 7.7.
CMS lists 5 penalties in the period covered: fines totalling $318K and 1 payment denial.
Reported nurse staffing is 3.4 hours per resident per day (0.6 RN), close to the Alabama median of 3.9; nursing staff turnover is 74.2%.
CMS flags that the facility is a Special Focus Facility.
Compared with county, state and nation
| Measure | This facility | Mobile Co. median | Alabama median | US average |
|---|---|---|---|---|
| Overall star rating | — | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 46 | 9 | 9 | 28.7 |
| Citations per 100 beds | 64.8 | 6.7 | 7.7 | 26.8 |
| Total nurse hours per resident day | 3.4 | 3.8 | 3.9 | 3.9 |
| RN hours per resident day | 0.6 | 0.7 | 0.6 | 0.7 |
| Nursing staff turnover | 74.2% | 50.3% | 46.7% | 45.8% |
| Fines listed | $318,070 | $0 | $0 | — |
County and state figures are medians across facilities (17 in the county, 224 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Alabama average per facility for the same cycle, as published by CMS. Standard health survey dates: 11 Sep 2025, 27 Mar 2025.
Severity mix: J ×1 L ×7 G ×3 I ×1 D ×19 E ×6 F ×8 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 6 Mar 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 16 Apr 2026 |
| 6 Mar 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 16 Apr 2026 |
| 6 Mar 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 16 Apr 2026 |
| 11 Sep 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 30 Oct 2025 |
| 11 Sep 2025 | F0814 | Dispose of garbage and refuse properly. | F | Standard survey | 30 Oct 2025 |
| 11 Sep 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 30 Oct 2025 |
| 11 Sep 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 30 Oct 2025 |
| 11 Sep 2025 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Complaint investigation | 30 Oct 2025 |
| 11 Sep 2025 | F0577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C | Standard survey | 30 Oct 2025 |
| 22 May 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 6 May 2025 |
| 27 Mar 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | L | Complaint investigation | 25 Apr 2025 |
| 27 Mar 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | L | Complaint investigation | 25 Apr 2025 |
| 27 Mar 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | L | Complaint investigation | 25 Apr 2025 |
| 27 Mar 2025 | F0760 | Ensure that residents are free from significant medication errors. | L | Complaint investigation | 25 Apr 2025 |
| 27 Mar 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 25 Apr 2025 |
| 27 Mar 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 25 Apr 2025 |
| 27 Mar 2025 | F0583 | Keep residents' personal and medical records private and confidential. | D | Complaint investigation | 25 Apr 2025 |
| 27 Mar 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 25 Apr 2025 |
| 27 Mar 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 25 Apr 2025 |
| 27 Mar 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 25 Apr 2025 |
| 27 Mar 2025 | F0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | Complaint investigation | 25 Apr 2025 |
| 27 Mar 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 25 Apr 2025 |
| 27 Mar 2025 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | Complaint investigation | 25 Apr 2025 |
| 27 Mar 2025 | F0943 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | D | Standard survey | 25 Apr 2025 |
| 10 Oct 2024 | F0814 | Dispose of garbage and refuse properly. | F | Standard survey | 14 Nov 2024 |
| 10 Oct 2024 | F0908 | Keep all essential equipment working safely. | F | Standard survey | 14 Nov 2024 |
| 10 Oct 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 14 Nov 2024 |
| 10 Oct 2024 | F0847 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | E | Standard survey | 14 Nov 2024 |
| 10 Oct 2024 | F0848 | Provide a neutral and fair arbitration process and agree to arbitrator and venue. | E | Standard survey | 14 Nov 2024 |
| 19 Sep 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 5 Aug 2024 |
| 25 Apr 2024 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | L | Complaint investigation | 29 May 2024 |
| 25 Apr 2024 | F0837 | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. | L | Complaint investigation | 29 May 2024 |
| 25 Apr 2024 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | L | Complaint investigation | 29 May 2024 |
| 25 Apr 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 29 May 2024 |
| 25 Apr 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | I | Complaint investigation | 16 Sep 2024 |
| 25 Apr 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 17 Jul 2024 |
| 25 Apr 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | G | Complaint investigation | 17 Jul 2024 |
| 25 Apr 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | G | Complaint investigation | 16 Sep 2024 |
| 25 Apr 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 16 Sep 2024 |
| 25 Apr 2024 | F0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | Complaint investigation | 29 May 2024 |
| 25 Apr 2024 | F0908 | Keep all essential equipment working safely. | F | Complaint investigation | 16 Sep 2024 |
| 25 Apr 2024 | F0583 | Keep residents' personal and medical records private and confidential. | E | Complaint investigation | 16 Sep 2024 |
| 25 Apr 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 29 May 2024 |
| 25 Apr 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 29 May 2024 |
| 25 Apr 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 17 Jul 2024 |
| 25 Apr 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Complaint investigation | 29 May 2024 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 27 Mar 2025 | Fine | $187,110 | |
| 25 Apr 2024 | Payment denial | — | 116 days |
| 25 Apr 2024 | Fine | $113,744 | |
| 25 Apr 2024 | Fine | $10,555 | |
| 25 Apr 2024 | Fine | $6,661 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Alabama average. Turnover: nursing staff 74.2%, RNs 58.3%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Alabama median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 22.4% | 11.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.0% | 0.7% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.0% | 1.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.9% | 2.9% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 3.0% | 1.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 34.3% | 11.3% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.0% | 4.9% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 18.8% | 20.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. CMS groups this facility with 22 facilities under an individual owner's name; this site does not publish people's names, so no chain page is linked. Legal business name: Knollwood Healthcare And Rehabilitation Llc.
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Mobile County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Crowne Health Care of Citronelle | Citronelle | 69 | 5 | 5 | 4 | 0 | 0.0 | — | — |
| Crowne Health Care of Springhill | Mobile | 46 | 5 | 4 | 5 | 2 | 4.3 | — | 8 Nov 2018 |
| Kensington Health and Rehabilitation | Mobile | 120 | 5 | 5 | 4 | 9 | 7.5 | $5K | 18 Feb 2022 |
| Little Sisters of the Poor Sacred Heart Residence | Mobile | 75 | 5 | 5 | 5 | 2 | 2.7 | — | 6 Nov 2025 |
| Palm Gardens Health and Rehabilitation, LLC | Mobile | 100 | 5 | 5 | 4 | 4 | 4.0 | — | 13 Sep 2018 |
| Springhill Senior Residence | Mobile | 151 | 4 | 4 | 4 | 5 | 3.3 | — | 8 Nov 2018 |
| Twin Oaks Rehabilitation and Healthcare Center | Mobile | 131 | 4 | 4 | 3 | 6 | 4.6 | — | 26 Oct 2023 |
| Allen Health and Rehabilitation | Mobile | 119 | 3 | 3 | 4 | 9 | 7.6 | — | 21 Feb 2020 |
All 17 facilities in Mobile County
Questions and answers
How many deficiencies has Knollwood Healthcare been cited for?
46 health deficiencies across the three most recent survey cycles, 12 at the actual-harm or immediate-jeopardy level. The Alabama median is 9 per facility.
Has Knollwood Healthcare been fined?
Yes. CMS lists fines totalling $318K in the period covered, plus 1 payment denial.
How does staffing at Knollwood Healthcare compare?
Reported total nurse staffing is 3.4 hours per resident per day against a Alabama median of 3.9 and a national average of 3.9.
Who operates Knollwood Healthcare?
CMS groups it with other facilities under an individual owner, whose name this site does not publish. Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.
When was Knollwood Healthcare last inspected?
The most recent survey or investigation in the CMS record is dated 6 Mar 2026; the most recent standard health survey was 11 Sep 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.