Indiana › Elkhart County › Goshen
Waterford Crossing
1332 Waterford Cir, Goshen, IN 46526
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Waterford Crossing is a For-profit, corporation nursing home in Goshen, Indiana, certified for 87 beds and caring for about 73 residents a day.
CMS gives it 5 of 5 stars overall, above the Indiana median of 3; the health inspection rating is 4, staffing 5 and quality measures 5.
Inspectors recorded 12 health deficiencies across the three most recent survey cycles (2, 5, 5 by cycle, most recent first), none at the actual-harm level. That is 13.8 per 100 beds, fewer than the state median of 22.9.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.4 hours per resident per day (1.2 RN), close to the Indiana median of 3.6; nursing staff turnover is 27.4%.
Compared with county, state and nation
| Measure | This facility | Elkhart Co. median | Indiana median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 12 | 29 | 19 | 28.7 |
| Citations per 100 beds | 13.8 | 24.1 | 22.9 | 26.8 |
| Total nurse hours per resident day | 4.4 | 3.5 | 3.6 | 3.9 |
| RN hours per resident day | 1.2 | 0.5 | 0.6 | 0.7 |
| Nursing staff turnover | 27.4% | 45.2% | 45.4% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (13 in the county, 507 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Indiana average per facility for the same cycle, as published by CMS. Standard health survey dates: 23 Mar 2026, 18 Dec 2024.
Severity mix: D ×11 F ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 23 Mar 2026 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 30 Mar 2026 |
| 23 Mar 2026 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 30 Mar 2026 |
| 18 Dec 2024 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 2 Jan 2025 |
| 18 Dec 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 2 Jan 2025 |
| 18 Dec 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 2 Jan 2025 |
| 18 Dec 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 2 Jan 2025 |
| 18 Dec 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 2 Jan 2025 |
| 29 Jan 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 7 Feb 2024 |
| 29 Jan 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 7 Feb 2024 |
| 29 Jan 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 7 Feb 2024 |
| 29 Jan 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 7 Feb 2024 |
| 29 Jan 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 7 Feb 2024 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Indiana average. Turnover: nursing staff 27.4%, RNs 16.7%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Indiana median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 4.7% | 8.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.8% | 3.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 4.1% | 9.3% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.2% | 3.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 10.7% | 11.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Hancock Regional Hospital. Chain: Trilogy Health Services (123 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Hancock Regional Hospital | 5% or greater direct ownership interest | 100% | 05/01/2015 |
| Trilogy Healthcare of Goshen, LLC | Operational/managerial control | NOT APPLICABLE | 05/01/2015 |
| Trilogy Healthcare Holdings Inc | Adp of the snf | NOT APPLICABLE | 07/24/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Elkhart County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Elkhart Meadows | Elkhart | 58 | 5 | 5 | 3 | 6 | 10.3 | — | 30 Aug 2024 |
| Hubbard Hill Estates Inc | Elkhart | 66 | 5 | 5 | 5 | 5 | 7.6 | — | 15 Dec 2025 |
| Restoracy of Goshen, The | Goshen | 48 | 4 | 3 | 4 | 29 | 60.4 | — | 27 Aug 2025 |
| East Lake Nursing & Rehabilitation Center | Elkhart | 152 | 3 | 3 | 2 | 13 | 8.6 | — | 20 Apr 2026 |
| Greenleaf Health Campus | Elkhart | 60 | 3 | 2 | 3 | 25 | 41.7 | — | 1 Jul 2026 |
| Greencroft Healthcare | Goshen | 214 | 2 | 1 | 4 | 38 | 17.8 | — | 23 Dec 2025 |
| Riverside Village | Elkhart | 97 | 2 | 2 | 1 | 27 | 27.8 | — | 26 Jun 2026 |
| Brickyard Healthcare - Elkhart Care Center | Elkhart | 175 | 1 | 1 | 2 | 39 | 22.3 | — | 1 May 2026 |
All 13 facilities in Elkhart County
Questions and answers
How many deficiencies has Waterford Crossing been cited for?
12 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Indiana median is 19 per facility.
Has Waterford Crossing been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Waterford Crossing compare?
Reported total nurse staffing is 4.4 hours per resident per day against a Indiana median of 3.6 and a national average of 3.9.
Who operates Waterford Crossing?
It is part of the Trilogy Health Services chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Hancock Regional Hospital and Trilogy Healthcare of Goshen, LLC. Individual owners and managers are not listed on this site.
When was Waterford Crossing last inspected?
The most recent survey or investigation in the CMS record is dated 23 Mar 2026; the most recent standard health survey was 23 Mar 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.