Elder Care Record

Indiana › Elkhart County › Elkhart

Valley View Healthcare Center

333 W Mishawaka Rd, Elkhart, IN 46517

CCN 155496 · For-profit, limited liability company · 94 certified beds · chain Communicare Health

Located in a hospital
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Valley View Healthcare Center, in Elkhart, Indiana, is certified for 94 beds under for-profit, limited liability company ownership and belongs to the Communicare Health chain.

CMS gives it 1 of 5 stars overall, below the Indiana median of 3; the health inspection rating is 1, staffing 2 and quality measures 4.

Inspectors recorded 48 health deficiencies across the three most recent survey cycles (12, 14, 22 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 51.1 per 100 beds, more than the state median of 22.9.

CMS lists 1 penalty in the period covered: fines totalling $285K.

Reported nurse staffing is 3.3 hours per resident per day (0.5 RN), close to the Indiana median of 3.6; nursing staff turnover is 59.0%.

48health deficiencies, 3 survey cycles2 at actual harm or worse
$285Kfines listed by CMS1 penalty in period
3.3nurse hours per resident per daystate median 3.6
82%occupancy (residents ÷ beds)77 residents a day

Compared with county, state and nation

MeasureThis facilityElkhart Co. medianIndiana medianUS average
Overall star rating1233.0
Health citations, 3 cycles48291928.7
Citations per 100 beds51.124.122.926.8
Total nurse hours per resident day3.33.53.63.9
RN hours per resident day0.50.50.60.7
Nursing staff turnover59.0%45.2%45.4%45.8%
Fines listed$284,560$0$0—

County and state figures are medians across facilities (13 in the county, 507 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)12
Cycle 214
Cycle 322

Dark bar: this facility. Grey bar: Indiana average per facility for the same cycle, as published by CMS. Standard health survey dates: 28 Mar 2025, 24 Apr 2024.

Severity mix: J ×1 G ×1 D ×26 E ×16 F ×3 B ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
2 Jun 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation26 Jun 2026
9 Feb 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.JComplaint investigation19 Feb 2026
9 Feb 2026F0770Provide timely, quality laboratory services/tests to meet the needs of residents.GComplaint investigation19 Feb 2026
21 May 2025F0659Provide care by qualified persons according to each resident's written plan of care.DComplaint investigation16 Jun 2025
28 Mar 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey28 Apr 2025
28 Mar 2025F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.EComplaint investigation28 Apr 2025
28 Mar 2025F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.EComplaint investigation28 Apr 2025
28 Mar 2025F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.EComplaint investigation28 Apr 2025
28 Mar 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EComplaint investigation28 Apr 2025
28 Mar 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EComplaint investigation28 Apr 2025
28 Mar 2025F0880Provide and implement an infection prevention and control program.EComplaint investigation28 Apr 2025
28 Mar 2025F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey28 Apr 2025
28 Mar 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey28 Apr 2025
29 Jan 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation21 Feb 2025
29 Jan 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation21 Feb 2025
29 Jan 2025F0610Respond appropriately to all alleged violations.DComplaint investigation21 Feb 2025
29 Jan 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation21 Feb 2025
24 Apr 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FComplaint investigation15 May 2024
24 Apr 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EComplaint investigation15 May 2024
24 Apr 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey15 May 2024
24 Apr 2024F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EComplaint investigation15 May 2024
24 Apr 2024F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard survey15 May 2024
24 Apr 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation15 May 2024
24 Apr 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey15 May 2024
24 Apr 2024F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey15 May 2024
24 Apr 2024F0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.DStandard survey15 May 2024
1 Nov 2023F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation23 Nov 2023
14 Mar 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey6 Apr 2023
14 Mar 2023F0576Ensure residents have reasonable access to and privacy in their use of communication methods.EStandard survey6 Apr 2023
14 Mar 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey6 Apr 2023
14 Mar 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey6 Apr 2023
14 Mar 2023F0759Ensure medication error rates are not 5 percent or greater.EStandard survey6 Apr 2023
14 Mar 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey6 Apr 2023
14 Mar 2023F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey6 Apr 2023
14 Mar 2023F0880Provide and implement an infection prevention and control program.EStandard survey6 Apr 2023
14 Mar 2023F0583Keep residents' personal and medical records private and confidential.DStandard survey6 Apr 2023
14 Mar 2023F0637Assess the resident when there is a significant change in conditionDStandard survey6 Apr 2023
14 Mar 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey6 Apr 2023
14 Mar 2023F0660Plan the resident's discharge to meet the resident's goals and needs.DStandard survey6 Apr 2023
14 Mar 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey6 Apr 2023
14 Mar 2023F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey6 Apr 2023
14 Mar 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey6 Apr 2023
14 Mar 2023F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey6 Apr 2023
14 Mar 2023F0699Provide care or services that was trauma informed and/or culturally competent.DStandard survey6 Apr 2023
14 Mar 2023F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey6 Apr 2023
14 Mar 2023F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey6 Apr 2023
14 Mar 2023F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.DStandard survey6 Apr 2023
14 Mar 2023F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedBStandard survey6 Apr 2023

Penalties

DateTypeAmountDetail
9 Feb 2026Fine$284,560

Staffing

Total nursing3.32 h
Nurse aides2.14 h
LPN0.68 h
RN0.5 h
Weekend total3.07 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Indiana average. Turnover: nursing staff 59.0%, RNs 70.0%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityIndiana medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay2.7%8.3%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.6%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.5%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay4.9%3.6%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay4.4%9.3%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.4%3.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay17.2%11.4%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Hancock Regional Hospital. Chain: Communicare Health (110 facilities).

OrganisationRole in the CMS recordInterestSince
Hancock Regional Hospital5% or greater direct ownership interest100%01/01/2014
Mishawaka Mgt Co LLCOperational/managerial controlNOT APPLICABLE09/01/2017
Hancock Regional HospitalAdp of the snfNOT APPLICABLE05/15/2025
Mishawaka Mgt Co LLCAdp of the snfNOT APPLICABLE09/01/2017
Omega Healthcare Investors IncAdp of the snfNOT APPLICABLE09/01/2017
Omg In Mstr Lsco LLCAdp of the snfNOT APPLICABLE05/15/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Elkhart County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Elkhart MeadowsElkhart58553610.3—30 Aug 2024
Hubbard Hill Estates IncElkhart6655557.6—15 Dec 2025
Waterford CrossingGoshen875451213.8—23 Mar 2026
Restoracy of Goshen, TheGoshen484342960.4—27 Aug 2025
East Lake Nursing & Rehabilitation CenterElkhart152332138.6—20 Apr 2026
Greenleaf Health CampusElkhart603232541.7—1 Jul 2026
Greencroft HealthcareGoshen2142143817.8—23 Dec 2025
Riverside VillageElkhart972212727.8—26 Jun 2026

All 13 facilities in Elkhart County

Questions and answers

How many deficiencies has Valley View Healthcare Center been cited for?

48 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Indiana median is 19 per facility.

Has Valley View Healthcare Center been fined?

Yes. CMS lists fines totalling $285K in the period covered.

How does staffing at Valley View Healthcare Center compare?

Reported total nurse staffing is 3.3 hours per resident per day against a Indiana median of 3.6 and a national average of 3.9.

Who operates Valley View Healthcare Center?

It is part of the Communicare Health chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Hancock Regional Hospital and Mishawaka Mgt Co LLC. Individual owners and managers are not listed on this site.

When was Valley View Healthcare Center last inspected?

The most recent survey or investigation in the CMS record is dated 2 Jun 2026; the most recent standard health survey was 28 Mar 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.