Elder Care Record

Missouri › Howell County › West Plains

West Vue Nursing and Rehabilitation Center

210 Davis Drive, West Plains, MO 65775

CCN 265164 · Non-profit, corporation · 130 certified beds

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 130 beds, West Vue Nursing and Rehabilitation Center serves West Plains in Howell County, Missouri and has taken Medicare and Medicaid residents since 1982.

CMS gives it 2 of 5 stars overall, equal to the Missouri median; the health inspection rating is 3, staffing 4 and quality measures 1.

Inspectors recorded 21 health deficiencies across the three most recent survey cycles (13, 4, 4 by cycle, most recent first), none at the actual-harm level. That is 16.2 per 100 beds, fewer than the state median of 32.1.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 5.0 hours per resident per day (0.7 RN), above the Missouri median of 3.4; nursing staff turnover is 41.6%.

21health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
5.0nurse hours per resident per daystate median 3.4
90%occupancy (residents ÷ beds)117 residents a day

Compared with county, state and nation

MeasureThis facilityHowell Co. medianMissouri medianUS average
Overall star rating2423.0
Health citations, 3 cycles21163128.7
Citations per 100 beds16.215.232.126.8
Total nurse hours per resident day5.03.73.43.9
RN hours per resident day0.70.60.40.7
Nursing staff turnover41.6%50.0%56.1%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (5 in the county, 487 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)13
Cycle 24
Cycle 34

Dark bar: this facility. Grey bar: Missouri average per facility for the same cycle, as published by CMS. Standard health survey dates: 16 Apr 2026, 24 Jan 2025.

Severity mix: D ×18 F ×3

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
16 Apr 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey30 May 2026
16 Apr 2026F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey30 May 2026
16 Apr 2026F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.DStandard survey30 May 2026
16 Apr 2026F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DStandard survey30 May 2026
16 Apr 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey30 May 2026
16 Apr 2026F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey30 May 2026
16 Apr 2026F0699Provide care or services that was trauma informed and/or culturally competent.DStandard survey30 May 2026
16 Apr 2026F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.DStandard survey30 May 2026
16 Apr 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey30 May 2026
16 Apr 2026F0880Provide and implement an infection prevention and control program.DStandard survey30 May 2026
16 Jan 2026F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation6 Jan 2026
16 Jan 2026F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation6 Jan 2026
16 Jan 2026F0940Develop, implement, and/or maintain an effective training program for all new and existing staff members.DComplaint investigation6 Jan 2026
24 Jan 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey25 Feb 2025
24 Jan 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey25 Feb 2025
24 Jan 2025F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey25 Feb 2025
24 Jan 2025F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DStandard survey25 Feb 2025
3 Nov 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey30 Nov 2023
3 Nov 2023F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey30 Nov 2023
3 Nov 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey30 Nov 2023
3 Nov 2023F0814Dispose of garbage and refuse properly.DStandard survey30 Nov 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing5 h
Nurse aides3.49 h
LPN0.79 h
RN0.71 h
Weekend total4.19 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Missouri average. Turnover: nursing staff 41.6%, RNs 53.3%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityMissouri medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay26.2%17.6%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay1.0%0.6%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay2.5%1.6%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay7.7%3.6%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.7%1.3%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay19.3%16.1%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay5.4%4.1%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay17.7%21.0%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, corporation. Legal business name: West Vue Inc.

OrganisationRole in the CMS recordInterestSince
West Vue Inc5% or greater direct ownership interest100%01/01/1966
West Vue IncAdp of the snfNOT APPLICABLE01/01/1966

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Howell County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Mountain View HealthcareMountain View1055531413.3—4 Apr 2025
Nhc Healthcare, West PlainsWest Plains1145541311.4—7 Feb 2025
Brooke Haven HealthcareWest Plains1204432823.3$10K3 Mar 2026
Willow Care Nursing HomeWillow Springs1053431615.2—8 Jan 2026

All 5 facilities in Howell County

Questions and answers

How many deficiencies has West Vue Nursing and Rehabilitation Center been cited for?

21 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Missouri median is 31 per facility.

Has West Vue Nursing and Rehabilitation Center been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at West Vue Nursing and Rehabilitation Center compare?

Reported total nurse staffing is 5.0 hours per resident per day against a Missouri median of 3.4 and a national average of 3.9.

Who operates West Vue Nursing and Rehabilitation Center?

Ownership type is non-profit, corporation. Organisations in the CMS ownership record include West Vue Inc. Individual owners and managers are not listed on this site.

When was West Vue Nursing and Rehabilitation Center last inspected?

The most recent survey or investigation in the CMS record is dated 16 Apr 2026; the most recent standard health survey was 16 Apr 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.