Missouri › Howell County › Willow Springs
Willow Care Nursing Home
2646 State Route 76, Willow Springs, MO 65793
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 105 beds, Willow Care Nursing Home serves Willow Springs in Howell County, Missouri and has taken Medicare and Medicaid residents since 1988.
CMS gives it 3 of 5 stars overall, above the Missouri median of 2; the health inspection rating is 4, staffing 3 and quality measures 1.
Inspectors recorded 16 health deficiencies across the three most recent survey cycles (4, 8, 4 by cycle, most recent first), none at the actual-harm level. That is 15.2 per 100 beds, fewer than the state median of 32.1.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.7 hours per resident per day (0.5 RN), close to the Missouri median of 3.4; nursing staff turnover is 58.6%.
Compared with county, state and nation
| Measure | This facility | Howell Co. median | Missouri median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 4 | 2 | 3.0 |
| Health citations, 3 cycles | 16 | 16 | 31 | 28.7 |
| Citations per 100 beds | 15.2 | 15.2 | 32.1 | 26.8 |
| Total nurse hours per resident day | 3.7 | 3.7 | 3.4 | 3.9 |
| RN hours per resident day | 0.5 | 0.6 | 0.4 | 0.7 |
| Nursing staff turnover | 58.6% | 50.0% | 56.1% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (5 in the county, 487 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Missouri average per facility for the same cycle, as published by CMS. Standard health survey dates: 8 Jan 2026, 26 Sep 2024.
Severity mix: D ×9 E ×5 F ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 8 Jan 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 30 Mar 2026 |
| 8 Jan 2026 | F0569 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | E | Standard survey | 30 Mar 2026 |
| 8 Jan 2026 | F0881 | Implement a program that monitors antibiotic use. | E | Standard survey | 30 Mar 2026 |
| 8 Jan 2026 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 30 Mar 2026 |
| 26 Sep 2024 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 8 Nov 2024 |
| 26 Sep 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 8 Nov 2024 |
| 26 Sep 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 8 Nov 2024 |
| 26 Sep 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 8 Nov 2024 |
| 26 Sep 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 8 Nov 2024 |
| 26 Sep 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 8 Nov 2024 |
| 26 Sep 2024 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | D | Standard survey | 8 Nov 2024 |
| 26 Sep 2024 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D | Standard survey | 8 Nov 2024 |
| 10 Feb 2023 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 22 Mar 2023 |
| 10 Feb 2023 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | E | Standard survey | 22 Mar 2023 |
| 10 Feb 2023 | F0679 | Provide activities to meet all resident's needs. | E | Standard survey | 22 Mar 2023 |
| 10 Feb 2023 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Standard survey | 22 Mar 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Missouri average. Turnover: nursing staff 58.6%, RNs 20.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Missouri median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 16.1% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.0% | 1.6% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 9.6% | 3.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 10.0% | 1.3% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 20.0% | 16.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.2% | 4.1% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 35.0% | 21.0% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Willow Health Care Inc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Willow Health Care Inc | 5% or greater direct ownership interest | 100% | 12/02/2009 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Howell County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Mountain View Healthcare | Mountain View | 105 | 5 | 5 | 3 | 14 | 13.3 | — | 4 Apr 2025 |
| Nhc Healthcare, West Plains | West Plains | 114 | 5 | 5 | 4 | 13 | 11.4 | — | 7 Feb 2025 |
| Brooke Haven Healthcare | West Plains | 120 | 4 | 4 | 3 | 28 | 23.3 | $10K | 3 Mar 2026 |
| West Vue Nursing and Rehabilitation Center | West Plains | 130 | 2 | 3 | 4 | 21 | 16.2 | — | 16 Apr 2026 |
All 5 facilities in Howell County
Questions and answers
How many deficiencies has Willow Care Nursing Home been cited for?
16 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Missouri median is 31 per facility.
Has Willow Care Nursing Home been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Willow Care Nursing Home compare?
Reported total nurse staffing is 3.7 hours per resident per day against a Missouri median of 3.4 and a national average of 3.9.
Who operates Willow Care Nursing Home?
Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Willow Health Care Inc. Individual owners and managers are not listed on this site.
When was Willow Care Nursing Home last inspected?
The most recent survey or investigation in the CMS record is dated 8 Jan 2026; the most recent standard health survey was 8 Jan 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.