North Carolina › Guilford County › High Point
Westchester Manor At Providence Place
1795 Westchester Drive, High Point, NC 27262
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Westchester Manor At Providence Place is a Non-profit, corporation nursing home in High Point, North Carolina, certified for 129 beds and caring for about 119 residents a day.
CMS gives it 3 of 5 stars overall, equal to the North Carolina median; the health inspection rating is 3, staffing 4 and quality measures 2.
Inspectors recorded 7 health deficiencies across the three most recent survey cycles (5, 1, 1 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 5.4 per 100 beds, fewer than the state median of 15.6.
CMS lists 1 penalty in the period covered: fines totalling $8K.
Reported nurse staffing is 4.8 hours per resident per day (0.5 RN), above the North Carolina median of 3.5; nursing staff turnover is 39.5%.
Compared with county, state and nation
| Measure | This facility | Guilford Co. median | North Carolina median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 7 | 10 | 16 | 28.7 |
| Citations per 100 beds | 5.4 | 11.0 | 15.6 | 26.8 |
| Total nurse hours per resident day | 4.8 | 3.7 | 3.5 | 3.9 |
| RN hours per resident day | 0.5 | 0.4 | 0.5 | 0.7 |
| Nursing staff turnover | 39.5% | 47.3% | 48.6% | 45.8% |
| Fines listed | $8,018 | $0 | $8,512 | — |
County and state figures are medians across facilities (20 in the county, 419 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: North Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 24 Jul 2025, 23 May 2024.
Severity mix: G ×1 D ×3 E ×2 B ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 24 Jul 2025 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E | Standard survey | 22 Aug 2025 |
| 24 Jul 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 22 Aug 2025 |
| 24 Jul 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 22 Aug 2025 |
| 24 Jul 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 22 Aug 2025 |
| 24 Jul 2025 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 22 Aug 2025 |
| 23 May 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | B | Complaint investigation | 10 Jun 2024 |
| 23 May 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 11 Jun 2024 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 23 May 2024 | Fine | $8,018 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the North Carolina average. Turnover: nursing staff 39.5%, RNs 42.9%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | North Carolina median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 20.7% | 14.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.8% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 5.7% | 1.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.0% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.8% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 24.8% | 17.0% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.7% | 5.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 14.1% | 13.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Providence Place, Llc. Chain: Everyage Senior Living (3 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Everyage | 5% or greater security interest | NOT APPLICABLE | 10/01/2024 |
| Everyage | Operational/managerial control | NOT APPLICABLE | 10/01/2024 |
| Everyage | Adp of the snf | NOT APPLICABLE | 01/02/2026 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Guilford County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Ashton Health and Rehabilitation | Mcleansville | 134 | 5 | 4 | 2 | 5 | 3.7 | $9K | 30 Apr 2025 |
| Clapps Nursing Center Inc | Pleasant Garden | 118 | 5 | 5 | 3 | 0 | 0.0 | — | — |
| Friends Homes At Guilford | Greensboro | 69 | 5 | 5 | 5 | 2 | 2.9 | — | 24 Oct 2024 |
| Maple Grove Health and Rehabilitation Center | Greensboro | 210 | 5 | 4 | 4 | 23 | 11.0 | $50K | 19 Nov 2025 |
| Maryfield Nursing Home | High Point | 115 | 5 | 5 | 5 | 2 | 1.7 | — | 2 Apr 2026 |
| River Landing At Sandy Ridge | Colfax | 60 | 5 | 4 | 5 | 3 | 5.0 | — | 8 Jan 2026 |
| Camden Health and Rehabilitation | Greensboro | 135 | 4 | 4 | 3 | 7 | 5.2 | — | 25 Jun 2026 |
| Countryside | Stokesdale | 60 | 4 | 4 | 3 | 7 | 11.7 | — | 25 Jun 2026 |
All 20 facilities in Guilford County
Questions and answers
How many deficiencies has Westchester Manor At Providence Place been cited for?
7 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The North Carolina median is 16 per facility.
Has Westchester Manor At Providence Place been fined?
Yes. CMS lists fines totalling $8K in the period covered.
How does staffing at Westchester Manor At Providence Place compare?
Reported total nurse staffing is 4.8 hours per resident per day against a North Carolina median of 3.5 and a national average of 3.9.
Who operates Westchester Manor At Providence Place?
It is part of the Everyage Senior Living chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Everyage. Individual owners and managers are not listed on this site.
When was Westchester Manor At Providence Place last inspected?
The most recent survey or investigation in the CMS record is dated 24 Jul 2025; the most recent standard health survey was 24 Jul 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.