Elder Care Record

North Carolina › Guilford County › Greensboro

Whitestone A Masonic and Eastern Star Community

700 South Holden Road, Greensboro, NC 27407

CCN 345506 · Non-profit, other · 60 certified beds · chain Life Care Services

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Whitestone A Masonic and Eastern Star Community, in Greensboro, North Carolina, is certified for 60 beds under non-profit, other ownership and belongs to the Life Care Services chain.

CMS gives it 4 of 5 stars overall, above the North Carolina median of 3; the health inspection rating is 4, staffing 4 and quality measures 4.

Inspectors recorded 6 health deficiencies across the three most recent survey cycles (0, 6, 0 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 10.0 per 100 beds, fewer than the state median of 15.6.

CMS lists 1 penalty in the period covered: fines totalling $25K.

Reported nurse staffing is 4.7 hours per resident per day (0.8 RN), above the North Carolina median of 3.5; nursing staff turnover is 57.9%.

6health deficiencies, 3 survey cycles1 at actual harm or worse
$25Kfines listed by CMS1 penalty in period
4.7nurse hours per resident per daystate median 3.5
86%occupancy (residents ÷ beds)51 residents a day

Compared with county, state and nation

MeasureThis facilityGuilford Co. medianNorth Carolina medianUS average
Overall star rating4433.0
Health citations, 3 cycles6101628.7
Citations per 100 beds10.011.015.626.8
Total nurse hours per resident day4.73.73.53.9
RN hours per resident day0.80.40.50.7
Nursing staff turnover57.9%47.3%48.6%45.8%
Fines listed$25,490$0$8,512—

County and state figures are medians across facilities (20 in the county, 419 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)0
Cycle 26
Cycle 30

Dark bar: this facility. Grey bar: North Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 20 May 2026, 17 Apr 2025.

Severity mix: G ×1 D ×3 E ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
17 Apr 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation7 May 2025
17 Apr 2025F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EStandard survey7 May 2025
17 Apr 2025F0836Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.EComplaint investigation7 May 2025
17 Apr 2025F0685Assist a resident in gaining access to vision and hearing services.DComplaint investigation7 May 2025
17 Apr 2025F0760Ensure that residents are free from significant medication errors.DComplaint investigation29 Oct 2024
17 Apr 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey7 May 2025

Penalties

DateTypeAmountDetail
17 Apr 2025Fine$25,490

Staffing

Total nursing4.7 h
Nurse aides2.82 h
LPN1.05 h
RN0.82 h
Weekend total3.87 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the North Carolina average. Turnover: nursing staff 57.9%, RNs 62.5%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityNorth Carolina medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay28.0%14.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay1.8%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%1.8%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay5.0%3.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.4%1.1%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay35.8%17.0%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay6.3%5.2%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay9.5%13.2%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, other. Legal business name: Masonic And Eastern Star Home Of North Carolina, Incorporated. Chain: Life Care Services (43 facilities).

OrganisationRole in the CMS recordInterestSince
Masonic and Eastern Star Home of North Carolina, Incorporated5% or greater direct ownership interest100%11/01/1966
Public Finance Authority5% or greater mortgage interestNOT APPLICABLE09/01/2020
Public Finance Authority5% or greater security interestNOT APPLICABLE09/01/2020
Life Care Services LLCOperational/managerial controlNOT APPLICABLE09/01/2021
Life Care Services LLCAdp of the snfNOT APPLICABLE04/24/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Guilford County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Ashton Health and RehabilitationMcleansville13454253.7$9K30 Apr 2025
Clapps Nursing Center IncPleasant Garden11855300.0——
Friends Homes At GuilfordGreensboro6955522.9—24 Oct 2024
Maple Grove Health and Rehabilitation CenterGreensboro2105442311.0$50K19 Nov 2025
Maryfield Nursing HomeHigh Point11555521.7—2 Apr 2026
River Landing At Sandy RidgeColfax6054535.0—8 Jan 2026
Camden Health and RehabilitationGreensboro13544375.2—25 Jun 2026
CountrysideStokesdale60443711.7—25 Jun 2026

All 20 facilities in Guilford County

Questions and answers

How many deficiencies has Whitestone A Masonic and Eastern Star Community been cited for?

6 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The North Carolina median is 16 per facility.

Has Whitestone A Masonic and Eastern Star Community been fined?

Yes. CMS lists fines totalling $25K in the period covered.

How does staffing at Whitestone A Masonic and Eastern Star Community compare?

Reported total nurse staffing is 4.7 hours per resident per day against a North Carolina median of 3.5 and a national average of 3.9.

Who operates Whitestone A Masonic and Eastern Star Community?

It is part of the Life Care Services chain. Ownership type is non-profit, other. Organisations in the CMS ownership record include Masonic and Eastern Star Home of North Carolina, Incorporated and Life Care Services LLC. Individual owners and managers are not listed on this site.

When was Whitestone A Masonic and Eastern Star Community last inspected?

The most recent survey or investigation in the CMS record is dated 17 Apr 2025; the most recent standard health survey was 20 May 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.