Elder Care Record

Tennessee › Sullivan County › Kingsport

Wexford House

2421 John B Dennis Highway, Kingsport, TN 37660

CCN 445207 · For-profit, corporation · 174 certified beds · chain Ahava Healthcare

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Wexford House is a For-profit, corporation nursing home in Kingsport, Tennessee, certified for 174 beds and caring for about 123 residents a day.

CMS gives it 1 of 5 stars overall, below the Tennessee median of 3; the health inspection rating is 2, staffing 1 and quality measures 3.

Inspectors recorded 15 health deficiencies across the three most recent survey cycles (8, 6, 1 by cycle, most recent first), none at the actual-harm level. That is 8.6 per 100 beds, fewer than the state median of 12.2.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.0 hours per resident per day (0.6 RN), close to the Tennessee median of 3.6; nursing staff turnover is 65.0%.

15health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
3.0nurse hours per resident per daystate median 3.6
71%occupancy (residents ÷ beds)123 residents a day

Compared with county, state and nation

MeasureThis facilitySullivan Co. medianTennessee medianUS average
Overall star rating1233.0
Health citations, 3 cycles15151328.7
Citations per 100 beds8.611.312.226.8
Total nurse hours per resident day3.03.53.63.9
RN hours per resident day0.60.60.50.7
Nursing staff turnover65.0%54.6%50.0%45.8%
Fines listed$0$10,868$0—

County and state figures are medians across facilities (7 in the county, 303 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)8
Cycle 26
Cycle 31

Dark bar: this facility. Grey bar: Tennessee average per facility for the same cycle, as published by CMS. Standard health survey dates: 18 Jun 2025, 20 Mar 2024.

Severity mix: D ×9 E ×5 F ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
17 Nov 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation21 Nov 2025
18 Jun 2025F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.EStandard survey3 Jul 2025
18 Jun 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey3 Jul 2025
18 Jun 2025F0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.EStandard survey8 Jul 2025
18 Jun 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey3 Jul 2025
18 Jun 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey3 Jul 2025
18 Jun 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey3 Jul 2025
18 Jun 2025F0880Provide and implement an infection prevention and control program.DStandard survey8 Jul 2025
20 Mar 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey21 Mar 2024
20 Mar 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey21 Mar 2024
20 Mar 2024F0641Ensure each resident receives an accurate assessment.DStandard survey21 Mar 2024
20 Mar 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey21 Mar 2024
20 Mar 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DComplaint investigation21 Mar 2024
20 Mar 2024F0814Dispose of garbage and refuse properly.DStandard survey21 Mar 2024
20 Feb 2020F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.EStandard survey30 Mar 2020

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.04 h
Nurse aides1.77 h
LPN0.67 h
RN0.6 h
Weekend total2.72 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Tennessee average. Turnover: nursing staff 65.0%, RNs 70.0%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityTennessee medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay16.0%12.3%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.0%1.5%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.3%3.1%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.9%1.2%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay27.2%15.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay4.3%4.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay6.0%15.6%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Wexford Operating Group Llc. Chain: Ahava Healthcare (16 facilities).

OrganisationRole in the CMS recordInterestSince
Wexford Operations Group Holdco LLCDirect ownership interestNOT APPLICABLE05/01/2025
Ballad HealthIndirect ownership interestNOT APPLICABLE05/01/2025
Bho Operating Group LLCIndirect ownership interestNOT APPLICABLE05/01/2025
Blue Ridge Medical Management CorporationIndirect ownership interestNOT APPLICABLE05/01/2025
Mountain States Health AllianceIndirect ownership interestNOT APPLICABLE05/01/2025
Wexford Realty Group LLC5% or greater mortgage interestNOT APPLICABLE05/01/2025
Ahava Hc LLCOperational/managerial controlNOT APPLICABLE05/01/2025
Ahava Hc LLCAdp of the snfNOT APPLICABLE05/12/2025
Ballad HealthAdp of the snfNOT APPLICABLE05/01/2025
Blue Ridge Medical Management CorporationAdp of the snfNOT APPLICABLE05/01/2025
Mountain States Health AllianceAdp of the snfNOT APPLICABLE05/01/2025
Wexford Realty Group LLCAdp of the snfNOT APPLICABLE05/01/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Sullivan County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Asbury Place KingsportKingsport675431014.9$24K1 Apr 2026
Nhc Healthcare, KingsportKingsport9054533.3—28 May 2026
Waters of Bristol A Rehabilitation and NursingBlountville12045132.5—26 Aug 2025
Orchardview Post-Acute and Rehabilitation CenterKingsport1802222212.2$95K10 Jun 2026
Greystone Health Care CenterBlountville1601122515.6$15K14 May 2025
Holston Rehabilitation and Care CenterKingsport2041212311.3$11K17 Nov 2025

All 7 facilities in Sullivan County

Questions and answers

How many deficiencies has Wexford House been cited for?

15 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Tennessee median is 13 per facility.

Has Wexford House been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Wexford House compare?

Reported total nurse staffing is 3.0 hours per resident per day against a Tennessee median of 3.6 and a national average of 3.9.

Who operates Wexford House?

It is part of the Ahava Healthcare chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Wexford Operations Group Holdco LLC, Ballad Health and Bho Operating Group LLC. Individual owners and managers are not listed on this site.

When was Wexford House last inspected?

The most recent survey or investigation in the CMS record is dated 17 Nov 2025; the most recent standard health survey was 18 Jun 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.