Holston Rehabilitation and Care CenterCMS ratings, inspections and fines
- Address
- 3641 Memorial Blvd, Kingsport, TN 37664
- CCN
- 445295
- Ownership type
- For-profit, corporation
- Certified beds
- 204
- Residents per day
- 149
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Holston Rehabilitation and Care Center an overall rating of 1 of 5 stars. The last standard survey was on 17 Nov 2025. The latest survey cycle has 9 health citations. The median for nursing homes in Tennessee is 4. CMS lists 1 fine of $10,868 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Sullivan County median | Tennessee median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 2.0 | 3.0 | 3.0 |
| Health inspection rating | 2 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 1 | 2.0 | 2.0 | 2.9 |
| Quality measure rating | 2 | 3.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 7 homes in the county, 303 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Tennessee median |
|---|---|---|---|
| Cycle 1 (latest) | 17 Nov 2025 | 9 | 4 |
| Cycle 2 | 5 Mar 2024 | 9 | 4 |
| Cycle 3 | No date | 5 | 4 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 9 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 17 Nov 2025 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | 5 Dec 2025 |
| 17 Nov 2025 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 5 Dec 2025 |
| 17 Nov 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 5 Dec 2025 |
| 17 Nov 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 5 Dec 2025 |
| 17 Nov 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 5 Dec 2025 |
| 17 Nov 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Standard survey | 5 Dec 2025 |
| 17 Nov 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 5 Dec 2025 |
| 17 Nov 2025 | F0814 | Dispose of garbage and refuse properly. | E | Standard survey | 5 Dec 2025 |
| 17 Nov 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 5 Dec 2025 |
Survey cycle 2: 9 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 5 Mar 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 1 Apr 2024 |
| 5 Mar 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Complaint investigation | 1 Apr 2024 |
| 5 Mar 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 1 Apr 2024 |
| 5 Mar 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 25 Mar 2024 |
| 5 Mar 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 1 Apr 2024 |
| 5 Mar 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 25 Mar 2024 |
| 5 Mar 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 25 Mar 2024 |
| 5 Mar 2024 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Standard survey | 1 Apr 2024 |
| 5 Mar 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 1 Apr 2024 |
Survey cycle 3: 5 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 5 Mar 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 1 Apr 2024 |
| 9 Nov 2023 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 20 Dec 2023 |
| 14 Jan 2020 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Standard survey | 28 Feb 2020 |
| 14 Jan 2020 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 28 Feb 2020 |
| 14 Jan 2020 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Standard survey | 28 Feb 2020 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 17 Nov 2025 | Fine | $10,868 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Tennessee median | Tennessee average (CMS) |
|---|---|---|---|
| All nurse staff | 3.63 | 3.60 | 3.80 |
| Registered nurses (RN) | 0.44 | 0.50 | 0.60 |
| Licensed practical nurses (LPN) | 1.01 | 1.09 | |
| Nurse aides | 2.18 | 2.12 | |
| All nurse staff, weekends | 3.22 | 3.20 | 3.31 |
- Nurse staff turnover in a year
- 68.1%
- Nurse staff turnover, Tennessee median
- 50.0%
- RN turnover in a year
- 56.3%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Tennessee median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 24.1% | 12.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.0% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 5.0% | 3.1% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.3% | 1.2% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 26.7% | 15.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.3% | 4.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 24.6% | 15.6% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- Holston Manor SNF Operations LLC
- Chain
- Venza Care Management (25 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| FH SNF Operations Holding LLC | 5% or greater direct ownership interest | 100% | 1 Jan 2022 |
| CH FH Holding LLC | Indirect ownership interest | 25 Mar 2026 | |
| CW FH Holdings LLC | Indirect ownership interest | 25 Mar 2026 | |
| M Melb Opco LLC | Indirect ownership interest | 1 Dec 2025 | |
| S Melb Opco LLC | Indirect ownership interest | 1 Dec 2025 | |
| Se SNF Associates LLC | Indirect ownership interest | 25 Mar 2026 | |
| Se SNF Holdings LLC | Indirect ownership interest | 25 Mar 2026 | |
| SS FH Holdings LLC | Indirect ownership interest | 1 Jan 2022 | |
| FH Opco Manager LLC | Operational/managerial control | 1 Jan 2022 | |
| Melb Opco Manager LLC | Operational/managerial control | 1 Dec 2025 | |
| Vertex Financial Services LLC | Operational/managerial control | 1 Jan 2025 | |
| FH Opco Manager LLC | Adp of the snf | 30 Dec 2025 | |
| Melb Opco Manager LLC | Adp of the snf | 29 Dec 2025 | |
| Vertex Financial Services LLC | Adp of the snf | 30 Dec 2025 |
The site shows organisations only. It does not show the names of persons.
Other homes in Sullivan County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| NHC Healthcare, Kingsport | Kingsport | 5 of 5 | 2 | $0 | 28 May 2026 | |
| Wexford House | Kingsport | 1 of 5 | 8 | $0 | 18 Jun 2025 | |
| Orchardview Post-Acute and Rehabilitation Center | Kingsport | 2 of 5 | 3 | $94,905 | 10 Jun 2026 | |
| Greystone Health Care Center | Blountville | 1 of 5 | 14 | $15,041 | 30 Oct 2024 | |
| Asbury Place Kingsport | Kingsport | 5 of 5 | 4 | $23,604 | 1 Apr 2026 | |
| Waters of Bristol A Rehabilitation and Nursing | Blountville | 4 of 5 | 1 | $0 | 26 Aug 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Tennessee Health Facilities Commission: filing a complaintThe complaint page of the State Survey Agency for Tennessee, from the CMS list of agencies.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Holston Rehabilitation and Care Center (CCN 445295). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/holston-rehabilitation-and-care-center-kingsport-tn-445295/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Holston Rehabilitation and Care Center last inspected?
- The latest inspection with a citation in the CMS record was on 17 Nov 2025. It was a standard survey and a complaint investigation. It gave 9 citations. The standard survey before the last one was on 5 Mar 2024.
- Who operates Holston Rehabilitation and Care Center?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Venza Care Management. The CMS ownership file names 3 organisations for operational or managerial control. This site does not show the names of persons.
- Is Holston Rehabilitation and Care Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 2 homes in Tennessee as Special Focus Facilities and 10 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.