Elder Care Record

North Carolina › Alamance County › Burlington

White Oak Manor - Burlington

323 Baldwin Road, Burlington, NC 27217

CCN 345301 · For-profit, corporation · 160 certified beds

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

White Oak Manor - Burlington, in Burlington, North Carolina, is certified for 160 beds under for-profit, corporation ownership.

CMS gives it 2 of 5 stars overall, below the North Carolina median of 3; the health inspection rating is 1, staffing 4 and quality measures 5.

Inspectors recorded 23 health deficiencies across the three most recent survey cycles (3, 13, 7 by cycle, most recent first), 6 of them at the actual-harm or immediate-jeopardy level. That is 14.4 per 100 beds, about the same as the state median of 15.6.

CMS lists 3 penalties in the period covered: fines totalling $137K and 1 payment denial.

Reported nurse staffing is 4.0 hours per resident per day (0.5 RN), close to the North Carolina median of 3.5; nursing staff turnover is 48.6%.

23health deficiencies, 3 survey cycles6 at actual harm or worse
$137Kfines listed by CMS3 penalties in period
4.0nurse hours per resident per daystate median 3.5
72%occupancy (residents ÷ beds)115 residents a day

Compared with county, state and nation

MeasureThis facilityAlamance Co. medianNorth Carolina medianUS average
Overall star rating2333.0
Health citations, 3 cycles2381628.7
Citations per 100 beds14.46.815.626.8
Total nurse hours per resident day4.04.03.53.9
RN hours per resident day0.50.50.50.7
Nursing staff turnover48.6%48.6%48.6%45.8%
Fines listed$137,472$0$8,512—

County and state figures are medians across facilities (7 in the county, 419 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)3
Cycle 213
Cycle 37

Dark bar: this facility. Grey bar: North Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 18 Nov 2025, 1 Aug 2024.

Severity mix: J ×1 K ×4 G ×1 D ×10 E ×3 F ×1 B ×2 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
18 Nov 2025F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey1 Dec 2025
18 Nov 2025F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey1 Dec 2025
18 Nov 2025F0732Post nurse staffing information every day.CStandard survey1 Dec 2025
31 Mar 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.KComplaint investigation25 Apr 2025
31 Mar 2025F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.KComplaint investigation25 Apr 2025
31 Mar 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.KComplaint investigation25 Apr 2025
31 Mar 2025F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.KComplaint investigation25 Apr 2025
31 Mar 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.JComplaint investigation25 Apr 2025
31 Mar 2025F0610Respond appropriately to all alleged violations.DComplaint investigation25 Apr 2025
1 Aug 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GComplaint investigation26 Aug 2024
1 Aug 2024F0602Protect each resident from the wrongful use of the resident's belongings or money.EComplaint investigation26 Aug 2024
1 Aug 2024F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.EComplaint investigation26 Aug 2024
1 Aug 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey26 Aug 2024
1 Aug 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation26 Aug 2024
1 Aug 2024F0745Provide medically-related social services to help each resident achieve the highest possible quality of life.DStandard survey26 Aug 2024
1 Aug 2024F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey26 Aug 2024
7 Jun 2024F0728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.DComplaint investigation1 Aug 2024
23 Jun 2023F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.FStandard survey21 Jul 2023
23 Jun 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey21 Jul 2023
23 Jun 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey21 Jul 2023
23 Jun 2023F0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.DStandard survey21 Jul 2023
23 Jun 2023F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.BStandard survey21 Jul 2023
23 Jun 2023F0850Hire a qualified full-time social worker in a facility with more than 120 beds.BStandard survey21 Jul 2023

Penalties

DateTypeAmountDetail
31 Mar 2025Payment denial—2 days
31 Mar 2025Fine$109,668
7 Jun 2024Fine$27,804

Staffing

Total nursing3.97 h
Nurse aides2.31 h
LPN1.18 h
RN0.48 h
Weekend total3.51 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the North Carolina average. Turnover: nursing staff 48.6%, RNs 36.4%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityNorth Carolina medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay11.2%14.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay1.0%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay2.0%1.8%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.0%3.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.3%1.1%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay9.6%17.0%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay5.6%5.2%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay9.9%13.2%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Legal Business Name Not Available.

No organisations are listed in the CMS ownership record for this facility.

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Alamance County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Edgewood Place At the Village At BrookwoodBurlington51545815.7—24 Jul 2025
Twin Lakes CommunityBurlington10454576.7$6K19 Mar 2026
Liberty Commons Nursing & Rehabilitation Center ofBurlington12244264.9—8 Jan 2026
Compass Healthcare and Rehab Hawfields, Inc.Mebane11734486.8—23 Jan 2026
Peak Resources - Alamance, IncGraham14233296.3—1 Jul 2026
Alamance Health Care Centerabuse iconBurlington1801212513.9$8K24 Jun 2026

All 7 facilities in Alamance County

Questions and answers

How many deficiencies has White Oak Manor - Burlington been cited for?

23 health deficiencies across the three most recent survey cycles, 6 at the actual-harm or immediate-jeopardy level. The North Carolina median is 16 per facility.

Has White Oak Manor - Burlington been fined?

Yes. CMS lists fines totalling $137K in the period covered, plus 1 payment denial.

How does staffing at White Oak Manor - Burlington compare?

Reported total nurse staffing is 4.0 hours per resident per day against a North Carolina median of 3.5 and a national average of 3.9.

Who operates White Oak Manor - Burlington?

Ownership type is for-profit, corporation. Individual owners and managers are not listed on this site.

When was White Oak Manor - Burlington last inspected?

The most recent survey or investigation in the CMS record is dated 18 Nov 2025; the most recent standard health survey was 18 Nov 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.