Elder Care Record

Wisconsin › Racine County › Union Grove

Wi Veterans Home-Boland Hall

21425 E Spring St, Union Grove, WI 53182

CCN 525688 · Government, state · 158 certified beds

CMS abuse iconSpecial Focus Facility candidate
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 158 beds, Wi Veterans Home-Boland Hall serves Union Grove in Racine County, Wisconsin and has taken Medicare and Medicaid residents since 2006.

CMS gives it 1 of 5 stars overall, below the Wisconsin median of 3; the health inspection rating is 1, staffing 5 and quality measures 1.

Inspectors recorded 44 health deficiencies across the three most recent survey cycles (19, 20, 5 by cycle, most recent first), 9 of them at the actual-harm or immediate-jeopardy level. That is 27.8 per 100 beds, about the same as the state median of 31.8.

CMS lists 8 penalties in the period covered: fines totalling $281K and 2 payment denials.

Reported nurse staffing is 6.0 hours per resident per day (2.0 RN), above the Wisconsin median of 4.0; nursing staff turnover is 51.4%.

CMS flags that the facility carries the CMS abuse icon and is a Special Focus Facility candidate.

44health deficiencies, 3 survey cycles9 at actual harm or worse
$281Kfines listed by CMS8 penalties in period
6.0nurse hours per resident per daystate median 4.0
39%occupancy (residents ÷ beds)61 residents a day

Compared with county, state and nation

MeasureThis facilityRacine Co. medianWisconsin medianUS average
Overall star rating1133.0
Health citations, 3 cycles44542128.7
Citations per 100 beds27.844.331.826.8
Total nurse hours per resident day6.04.74.03.9
RN hours per resident day2.00.90.90.7
Nursing staff turnover51.4%60.3%46.2%45.8%
Fines listed$281,174$182,618$0—

County and state figures are medians across facilities (6 in the county, 323 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)19
Cycle 220
Cycle 35

Dark bar: this facility. Grey bar: Wisconsin average per facility for the same cycle, as published by CMS. Standard health survey dates: 22 Apr 2026, 9 Jan 2025.

Severity mix: J ×4 K ×2 G ×3 D ×24 E ×6 F ×4 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
22 Apr 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey21 May 2026
22 Apr 2026F0880Provide and implement an infection prevention and control program.FStandard survey21 May 2026
22 Apr 2026F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.EStandard survey21 May 2026
22 Apr 2026F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey21 May 2026
3 Dec 2025F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DComplaint investigation30 Dec 2025
3 Dec 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation30 Dec 2025
3 Dec 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation30 Dec 2025
3 Dec 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation30 Dec 2025
3 Dec 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation30 Dec 2025
1 Oct 2025F0675Honor each resident's preferences, choices, values and beliefs.KComplaint investigation18 Nov 2025
1 Oct 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.KComplaint investigation18 Nov 2025
1 Oct 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.JComplaint investigation18 Nov 2025
1 Oct 2025F0745Provide medically-related social services to help each resident achieve the highest possible quality of life.JComplaint investigation18 Nov 2025
1 Oct 2025F0941Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.FComplaint investigation18 Nov 2025
1 Oct 2025F0944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.FComplaint investigation18 Nov 2025
1 Oct 2025F0610Respond appropriately to all alleged violations.EComplaint investigation18 Nov 2025
1 Oct 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation18 Nov 2025
1 Oct 2025F0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.DComplaint investigation18 Nov 2025
1 Oct 2025F0685Assist a resident in gaining access to vision and hearing services.DComplaint investigation18 Nov 2025
12 Jun 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.JComplaint investigation2 Jul 2025
12 Jun 2025F0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.GComplaint investigation18 Nov 2025
13 May 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EComplaint investigation21 May 2025
26 Mar 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation21 May 2025
26 Mar 2025F0745Provide medically-related social services to help each resident achieve the highest possible quality of life.GComplaint investigation15 May 2025
26 Mar 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation16 Apr 2025
26 Mar 2025F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DComplaint investigation16 Apr 2025
26 Mar 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation16 Apr 2025
26 Mar 2025F0610Respond appropriately to all alleged violations.DComplaint investigation18 Apr 2025
26 Mar 2025F0730Observe each nurse aide's job performance and give regular training.DComplaint investigation16 Apr 2025
9 Jan 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey5 Mar 2025
9 Jan 2025F0610Respond appropriately to all alleged violations.DComplaint investigation15 Jan 2025
9 Jan 2025F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard survey3 Mar 2025
9 Jan 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey26 Feb 2025
9 Jan 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey10 Jan 2025
9 Jan 2025F0692Provide enough food/fluids to maintain a resident's health.DStandard survey10 Jan 2025
9 Jan 2025F0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyCStandard survey14 Jan 2025
8 Aug 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.EComplaint investigation8 Oct 2024
8 Aug 2024F0610Respond appropriately to all alleged violations.EComplaint investigation8 Oct 2024
8 Aug 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EComplaint investigation30 Aug 2024
16 Oct 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GStandard survey3 Nov 2023
16 Oct 2023F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation3 Nov 2023
16 Oct 2023F0610Respond appropriately to all alleged violations.DComplaint investigation3 Nov 2023
16 Oct 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey3 Nov 2023
16 Oct 2023F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint investigation3 Nov 2023

Penalties

DateTypeAmountDetail
12 Jun 2025Payment denial—144 days
12 Jun 2025Fine$157,053
12 Jun 2025Fine$17,345
12 Jun 2025Fine$10,358
12 Jun 2025Fine$10,358
26 Mar 2025Payment denial—27 days
26 Mar 2025Fine$73,190
16 Oct 2023Fine$12,870

Staffing

Total nursing6.03 h
Nurse aides3.66 h
LPN0.42 h
RN1.96 h
Weekend total5.56 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Wisconsin average. Turnover: nursing staff 51.4%, RNs 39.4%; 4 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityWisconsin medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay28.0%15.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay1.6%1.5%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay5.1%2.3%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay8.5%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%0.9%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay28.9%16.8%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.6%4.4%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay21.7%14.4%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: government, state. Legal business name: State Of Wisconsin.

OrganisationRole in the CMS recordInterestSince
State of Wisconsin5% or greater direct ownership interest100%03/27/2006
State of WisconsinOperational/managerial controlNOT APPLICABLE03/27/2006
State of WisconsinAdp of the snfNOT APPLICABLE03/27/2006

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Racine County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Complete Care At Ridgewood LLCRacine2003323517.5—7 Apr 2026
Oak Ridge Care CenterUnion Grove743251723.0$119K28 Oct 2025
Ascension Living - Lakeshore At SienaRacine601135795.0—9 Feb 2026
Burlington Health and Rehabilitation CenterBurlington1231139778.9$372K18 Jun 2026
Lincoln Park Nursing and Rehab LLCRacine1221135444.3$183K22 Apr 2026

All 6 facilities in Racine County

Questions and answers

How many deficiencies has Wi Veterans Home-Boland Hall been cited for?

44 health deficiencies across the three most recent survey cycles, 9 at the actual-harm or immediate-jeopardy level. The Wisconsin median is 21 per facility.

Has Wi Veterans Home-Boland Hall been fined?

Yes. CMS lists fines totalling $281K in the period covered, plus 2 payment denials.

How does staffing at Wi Veterans Home-Boland Hall compare?

Reported total nurse staffing is 6.0 hours per resident per day against a Wisconsin median of 4.0 and a national average of 3.9.

Who operates Wi Veterans Home-Boland Hall?

Ownership type is government, state. Organisations in the CMS ownership record include State of Wisconsin and State of Wisconsin. Individual owners and managers are not listed on this site.

When was Wi Veterans Home-Boland Hall last inspected?

The most recent survey or investigation in the CMS record is dated 22 Apr 2026; the most recent standard health survey was 22 Apr 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.