Missouri › Greene County › Willard
Willard Care Center
400 West Walnut Lane, Willard, MO 65781
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Willard Care Center, in Willard, Missouri, is certified for 66 beds under for-profit, limited liability company ownership.
CMS gives it 2 of 5 stars overall, equal to the Missouri median; the health inspection rating is 3, staffing 2 and quality measures 1.
Inspectors recorded 33 health deficiencies across the three most recent survey cycles (15, 10, 8 by cycle, most recent first), none at the actual-harm level. That is 50.0 per 100 beds, more than the state median of 32.1.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.2 hours per resident per day (0.5 RN), close to the Missouri median of 3.4; nursing staff turnover is 70.9%.
Compared with county, state and nation
| Measure | This facility | Greene Co. median | Missouri median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 3 | 2 | 3.0 |
| Health citations, 3 cycles | 33 | 28 | 31 | 28.7 |
| Citations per 100 beds | 50.0 | 25.0 | 32.1 | 26.8 |
| Total nurse hours per resident day | 3.2 | 3.2 | 3.4 | 3.9 |
| RN hours per resident day | 0.5 | 0.5 | 0.4 | 0.7 |
| Nursing staff turnover | 70.9% | 57.3% | 56.1% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (21 in the county, 487 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Missouri average per facility for the same cycle, as published by CMS. Standard health survey dates: 10 Apr 2026, 21 May 2024.
Severity mix: D ×24 E ×8 F ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 10 Apr 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 25 May 2026 |
| 10 Apr 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 26 May 2026 |
| 10 Apr 2026 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 25 May 2026 |
| 10 Apr 2026 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 25 May 2026 |
| 10 Apr 2026 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 25 May 2026 |
| 10 Apr 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 25 May 2026 |
| 10 Apr 2026 | F0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | D | Standard survey | 25 May 2026 |
| 10 Apr 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 25 May 2026 |
| 10 Apr 2026 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 25 May 2026 |
| 10 Apr 2026 | F0691 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. | D | Standard survey | 25 May 2026 |
| 10 Apr 2026 | F0742 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | D | Standard survey | 25 May 2026 |
| 10 Apr 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 25 May 2026 |
| 10 Apr 2026 | F0909 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | D | Standard survey | 25 May 2026 |
| 14 Nov 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | Complaint investigation | 22 Dec 2025 |
| 31 Oct 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 15 Dec 2025 |
| 26 Mar 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Complaint investigation | 21 Apr 2025 |
| 26 Mar 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 12 May 2025 |
| 26 Mar 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 12 May 2025 |
| 14 Feb 2025 | F0679 | Provide activities to meet all resident's needs. | E | Complaint investigation | 31 Mar 2025 |
| 14 Feb 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 12 May 2025 |
| 14 Feb 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 12 May 2025 |
| 14 Feb 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 31 Mar 2025 |
| 20 Dec 2024 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | 16 Jan 2025 |
| 20 Dec 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 16 Jan 2025 |
| 20 Dec 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 16 Jan 2025 |
| 10 Mar 2020 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | E | Standard survey | 24 Apr 2020 |
| 10 Mar 2020 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 24 Apr 2020 |
| 10 Mar 2020 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 24 Apr 2020 |
| 10 Mar 2020 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 24 Apr 2020 |
| 10 Mar 2020 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 24 Apr 2020 |
| 10 Mar 2020 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Standard survey | 24 Apr 2020 |
| 10 Mar 2020 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 24 Apr 2020 |
| 10 Mar 2020 | F0790 | Provide routine and 24-hour emergency dental care for each resident. | D | Standard survey | 24 Apr 2020 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Missouri average. Turnover: nursing staff 70.9%, RNs 42.9%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Missouri median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 31.2% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 2.0% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 5.4% | 1.6% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 7.7% | 3.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 5.0% | 1.3% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 34.0% | 16.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.2% | 4.1% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 28.8% | 21.0% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. CMS groups this facility with 56 facilities under an individual owner's name; this site does not publish people's names, so no chain page is linked. Legal business name: N & R Of Willard Llc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| LTC Management Services LLC | Operational/managerial control | NOT APPLICABLE | 11/01/2013 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Greene County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Republic Nursing & Rehab | Republic | 127 | 5 | 4 | 3 | 17 | 13.4 | — | 18 Sep 2025 |
| Springfield Rehabilitation & Health Care Center | Springfield | 146 | 5 | 4 | 4 | 28 | 19.2 | — | 10 Apr 2026 |
| Wilson'S Creek Nursing & Rehab | Springfield | 172 | 5 | 5 | 4 | 18 | 10.5 | — | 30 Nov 2023 |
| Cox Medical Centers Meyer Orthopedic and Surgical | Springfield | 28 | 4 | 4 | 4 | 9 | 32.1 | — | 23 Apr 2026 |
| Manor At Elfindale, The | Springfield | 100 | 4 | 4 | 4 | 10 | 10.0 | — | 17 Nov 2025 |
| Maples Health and Rehabilitation, The | Springfield | 120 | 4 | 3 | 3 | 22 | 18.3 | — | 7 Mar 2025 |
| Maranatha Village, Inc | Springfield | 120 | 4 | 3 | 4 | 26 | 21.7 | $16K | 3 Jun 2025 |
| Sunterra Springs Springfield | Springfield | 38 | 4 | 3 | 4 | 27 | 71.1 | $37K | 2 Jun 2025 |
All 21 facilities in Greene County
Questions and answers
How many deficiencies has Willard Care Center been cited for?
33 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Missouri median is 31 per facility.
Has Willard Care Center been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Willard Care Center compare?
Reported total nurse staffing is 3.2 hours per resident per day against a Missouri median of 3.4 and a national average of 3.9.
Who operates Willard Care Center?
CMS groups it with other facilities under an individual owner, whose name this site does not publish. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include LTC Management Services LLC. Individual owners and managers are not listed on this site.
When was Willard Care Center last inspected?
The most recent survey or investigation in the CMS record is dated 10 Apr 2026; the most recent standard health survey was 10 Apr 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.