New York › Broome County › Vestal
Willow Point Rehabilitation and Nursing Center
3700 Old Vestal Road, Vestal, NY 13850
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Willow Point Rehabilitation and Nursing Center is a Government, county nursing home in Vestal, New York, certified for 300 beds and caring for about 255 residents a day.
CMS gives it 1 of 5 stars overall, below the New York median of 3; the health inspection rating is 1, staffing 3 and quality measures 3.
Inspectors recorded 26 health deficiencies across the three most recent survey cycles (6, 9, 11 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 8.7 per 100 beds, fewer than the state median of 11.0.
CMS lists 1 penalty in the period covered: fines totalling $166K.
Reported nurse staffing is 4.2 hours per resident per day (0.4 RN), close to the New York median of 3.5; nursing staff turnover is 52.1%.
Compared with county, state and nation
| Measure | This facility | Broome Co. median | New York median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 26 | 25 | 17 | 28.7 |
| Citations per 100 beds | 8.7 | 17.2 | 11.0 | 26.8 |
| Total nurse hours per resident day | 4.2 | 4.0 | 3.5 | 3.9 |
| RN hours per resident day | 0.4 | 0.6 | 0.6 | 0.7 |
| Nursing staff turnover | 52.1% | 55.2% | 38.4% | 45.8% |
| Fines listed | $166,364 | $16,153 | $0 | — |
County and state figures are medians across facilities (9 in the county, 593 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: New York average per facility for the same cycle, as published by CMS. Standard health survey dates: 13 Jun 2025, 29 Mar 2024.
Severity mix: L ×1 H ×1 D ×20 E ×1 F ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 13 Jun 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 8 Aug 2025 |
| 13 Jun 2025 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 8 Aug 2025 |
| 13 Jun 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 8 Aug 2025 |
| 13 Jun 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 8 Aug 2025 |
| 13 Jun 2025 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 8 Aug 2025 |
| 13 Jun 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 8 Aug 2025 |
| 30 Apr 2024 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Complaint investigation | 17 May 2024 |
| 30 Apr 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 17 May 2024 |
| 30 Apr 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 17 May 2024 |
| 29 Mar 2024 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | L | Standard survey | 6 May 2024 |
| 29 Mar 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | H | Complaint investigation | 6 May 2024 |
| 29 Mar 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | F | Standard survey | 6 May 2024 |
| 29 Mar 2024 | F0730 | Observe each nurse aide's job performance and give regular training. | F | Standard survey | 6 May 2024 |
| 29 Mar 2024 | F0837 | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. | F | Standard survey | 6 May 2024 |
| 29 Mar 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 6 May 2024 |
| 29 Mar 2024 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Standard survey | 6 May 2024 |
| 29 Mar 2024 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 6 May 2024 |
| 29 Mar 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 6 May 2024 |
| 2 Jan 2024 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Complaint investigation | 2 Feb 2024 |
| 29 Oct 2021 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 27 Dec 2021 |
| 29 Oct 2021 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 27 Dec 2021 |
| 29 Oct 2021 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 27 Dec 2021 |
| 29 Oct 2021 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 27 Dec 2021 |
| 29 Oct 2021 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Standard survey | 27 Dec 2021 |
| 29 Oct 2021 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 27 Dec 2021 |
| 29 Oct 2021 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 27 Dec 2021 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 29 Mar 2024 | Fine | $166,364 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the New York average. Turnover: nursing staff 52.1%, RNs 54.1%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | New York median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 21.9% | 13.2% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.3% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 3.9% | 0.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 6.4% | 2.7% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.6% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 20.9% | 11.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.1% | 6.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 15.6% | 12.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: government, county. Legal business name: Broome County.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Broome County | Direct ownership interest | NOT APPLICABLE | 11/01/1967 |
| Broome County | Operational/managerial control | NOT APPLICABLE | 11/01/1967 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Broome County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Good Shepherd Village At Endwell | Endwell | 32 | 5 | 5 | 4 | 13 | 40.6 | — | 20 Nov 2025 |
| Ideal Senior Living Center | Endicott | 150 | 5 | 4 | 5 | 8 | 5.3 | $28K | 23 Feb 2026 |
| Absolut Ctr For Nursing & Rehab Endicott L L C | Endicott | 160 | 3 | 3 | 4 | 21 | 13.1 | — | 27 May 2026 |
| Good Shepherd-Fairview Home Inc | Binghamton | 54 | 3 | 3 | 4 | 15 | 27.8 | $16K | 1 Aug 2025 |
| Bridgewater Center For Rehab & Nursing L L C | Binghamton | 356 | 2 | 2 | 3 | 26 | 7.3 | — | 12 Jun 2026 |
| Elizabeth Church Manor Nursing Home | Binghamton | 120 | 2 | 1 | 3 | 25 | 20.8 | $152K | 1 Aug 2025 |
| Vestal Park Rehabilitation and Nursing Center | Vestal | 180 | 2 | 1 | 4 | 31 | 17.2 | — | 18 Oct 2024 |
| Susquehanna Nursing & Rehabilitation Center, L L C | Johnson City | 160 | 1 | 1 | 2 | 31 | 19.4 | $32K | 27 Feb 2026 |
All 9 facilities in Broome County
Questions and answers
How many deficiencies has Willow Point Rehabilitation and Nursing Center been cited for?
26 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The New York median is 17 per facility.
Has Willow Point Rehabilitation and Nursing Center been fined?
Yes. CMS lists fines totalling $166K in the period covered.
How does staffing at Willow Point Rehabilitation and Nursing Center compare?
Reported total nurse staffing is 4.2 hours per resident per day against a New York median of 3.5 and a national average of 3.9.
Who operates Willow Point Rehabilitation and Nursing Center?
Ownership type is government, county. Organisations in the CMS ownership record include Broome County and Broome County. Individual owners and managers are not listed on this site.
When was Willow Point Rehabilitation and Nursing Center last inspected?
The most recent survey or investigation in the CMS record is dated 13 Jun 2025; the most recent standard health survey was 13 Jun 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.