Elder Care Record

North Carolina › Polk County › Columbus

Willowbrooke Court Sc Ctr At Tryon Estates

619 Laurel Lake Drive, Columbus, NC 28722

CCN 345459 · Non-profit, corporation · 16 certified beds · chain Acts Retirement-Life Communities

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 16 beds, Willowbrooke Court Sc Ctr At Tryon Estates serves Columbus in Polk County, North Carolina and has taken Medicare and Medicaid residents since 1994.

CMS gives it 5 of 5 stars overall, above the North Carolina median of 3; the health inspection rating is 5, staffing 5 and quality measures 4.

Inspectors recorded 1 health deficiencies across the three most recent survey cycles (0, 1, 0 by cycle, most recent first), none at the actual-harm level. That is 6.3 per 100 beds, fewer than the state median of 15.6.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 4.6 hours per resident per day (1.7 RN), above the North Carolina median of 3.5.

1health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
4.6nurse hours per resident per daystate median 3.5
40%occupancy (residents ÷ beds)6 residents a day

Compared with county, state and nation

MeasureThis facilityPolk Co. medianNorth Carolina medianUS average
Overall star rating5233.0
Health citations, 3 cycles1111628.7
Citations per 100 beds6.315.715.626.8
Total nurse hours per resident day4.64.13.53.9
RN hours per resident day1.70.70.50.7
Nursing staff turnover—69.1%48.6%45.8%
Fines listed$0$16,153$8,512—

County and state figures are medians across facilities (3 in the county, 419 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)0
Cycle 21
Cycle 30

Dark bar: this facility. Grey bar: North Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 17 Dec 2025, 20 Nov 2024.

Severity mix: E ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
20 Nov 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey17 Dec 2024

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing4.63 h
Nurse aides2.41 h
LPN0.55 h
RN1.67 h
Weekend total4.26 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the North Carolina average. Turnover: nursing staff —, RNs —; — administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityNorth Carolina medianUS median
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay2.4%1.1%1.0%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, corporation. Legal business name: Acts Retirement-Life Communities Inc. Chain: Acts Retirement-Life Communities (27 facilities).

OrganisationRole in the CMS recordInterestSince
Acts Acquisition and Development Company LLCIndirect ownership interestNOT APPLICABLE01/01/2003
Acts Alliance Management LLCIndirect ownership interestNOT APPLICABLE12/31/2022
Acts Communities of Maryland, Inc.Indirect ownership interestNOT APPLICABLE04/01/2019
Acts Legacy Foundation, Inc.Indirect ownership interestNOT APPLICABLE12/31/2022
Acts Management Services, Inc.Indirect ownership interestNOT APPLICABLE03/24/2009
Acts Retirement Services, IncIndirect ownership interestNOT APPLICABLE03/24/2009
Acts Retirement-Life Communities Management, LLCIndirect ownership interestNOT APPLICABLE12/31/2022
Acts Signature Community Services IncIndirect ownership interestNOT APPLICABLE03/24/2009
Bonita Springs Retirement Village IncIndirect ownership interestNOT APPLICABLE11/01/2024
Mease Life IncIndirect ownership interestNOT APPLICABLE10/01/2023
Acts Retirement-Life Communities Inc5% or greater mortgage interestNOT APPLICABLE04/01/1992
Acts Management Services, Inc.Operational/managerial controlNOT APPLICABLE01/01/2012
Acts Retirement-Life Communities IncOperational/managerial controlNOT APPLICABLE01/01/2012
Acts Retirement-Life Communities Management, LLCOperational/managerial controlNOT APPLICABLE12/31/2022
Acts Management Services, Inc.Adp of the snfNOT APPLICABLE07/21/2025
Acts Retirement-Life Communities IncAdp of the snfNOT APPLICABLE04/01/1992
Acts Retirement-Life Communities Management, LLCAdp of the snfNOT APPLICABLE07/21/2025
Baker Tilly Advisory Group LPAdp of the snfNOT APPLICABLE02/03/2025
Baker Tilly Us LLPAdp of the snfNOT APPLICABLE11/05/2024
U.S. BankAdp of the snfNOT APPLICABLE07/09/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Polk County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Autumn Care of SaludaSaluda992231818.2$17K23 Apr 2026
White Oak Manor - TryonTryon702241115.7$16K4 Feb 2026

All 3 facilities in Polk County

Questions and answers

How many deficiencies has Willowbrooke Court Sc Ctr At Tryon Estates been cited for?

1 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The North Carolina median is 16 per facility.

Has Willowbrooke Court Sc Ctr At Tryon Estates been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Willowbrooke Court Sc Ctr At Tryon Estates compare?

Reported total nurse staffing is 4.6 hours per resident per day against a North Carolina median of 3.5 and a national average of 3.9.

Who operates Willowbrooke Court Sc Ctr At Tryon Estates?

It is part of the Acts Retirement-Life Communities chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Acts Acquisition and Development Company LLC, Acts Alliance Management LLC and Acts Communities of Maryland, Inc.. Individual owners and managers are not listed on this site.

When was Willowbrooke Court Sc Ctr At Tryon Estates last inspected?

The most recent survey or investigation in the CMS record is dated 20 Nov 2024; the most recent standard health survey was 17 Dec 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.