Elder Care Record

North Carolina › Polk County › Tryon

White Oak Manor - Tryon

70 Oak Street, Tryon, NC 28782

CCN 345127 · For-profit, corporation · 70 certified beds

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

White Oak Manor - Tryon, in Tryon, North Carolina, is certified for 70 beds under for-profit, corporation ownership.

CMS gives it 2 of 5 stars overall, below the North Carolina median of 3; the health inspection rating is 2, staffing 4 and quality measures 3.

Inspectors recorded 11 health deficiencies across the three most recent survey cycles (9, 1, 1 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 15.7 per 100 beds, about the same as the state median of 15.6.

CMS lists 1 penalty in the period covered: fines totalling $16K.

Reported nurse staffing is 4.1 hours per resident per day (0.5 RN), close to the North Carolina median of 3.5; nursing staff turnover is 62.4%.

11health deficiencies, 3 survey cycles1 at actual harm or worse
$16Kfines listed by CMS1 penalty in period
4.1nurse hours per resident per daystate median 3.5
87%occupancy (residents ÷ beds)61 residents a day

Compared with county, state and nation

MeasureThis facilityPolk Co. medianNorth Carolina medianUS average
Overall star rating2233.0
Health citations, 3 cycles11111628.7
Citations per 100 beds15.715.715.626.8
Total nurse hours per resident day4.14.13.53.9
RN hours per resident day0.50.70.50.7
Nursing staff turnover62.4%69.1%48.6%45.8%
Fines listed$16,153$16,153$8,512—

County and state figures are medians across facilities (3 in the county, 419 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)9
Cycle 21
Cycle 31

Dark bar: this facility. Grey bar: North Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 24 Jul 2025, 10 Jul 2024.

Severity mix: J ×1 D ×7 E ×1 B ×1 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
4 Feb 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation28 Feb 2026
24 Jul 2025F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey21 Aug 2025
24 Jul 2025F0583Keep residents' personal and medical records private and confidential.DComplaint investigation21 Aug 2025
24 Jul 2025F0602Protect each resident from the wrongful use of the resident's belongings or money.DComplaint investigation21 Aug 2025
24 Jul 2025F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DComplaint investigation21 Aug 2025
24 Jul 2025F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey21 Aug 2025
24 Jul 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey21 Aug 2025
24 Jul 2025F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.CStandard survey21 Aug 2025
24 Jul 2025F0732Post nurse staffing information every day.BStandard survey21 Aug 2025
10 Jul 2024F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDComplaint investigation2 Aug 2024
17 Mar 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey14 Apr 2023

Penalties

DateTypeAmountDetail
4 Feb 2026Fine$16,153

Staffing

Total nursing4.11 h
Nurse aides2.62 h
LPN0.96 h
RN0.52 h
Weekend total3.94 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the North Carolina average. Turnover: nursing staff 62.4%, RNs 36.4%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityNorth Carolina medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay24.3%14.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.4%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay4.0%1.8%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay10.6%3.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay2.5%1.1%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay17.0%17.0%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay6.5%5.2%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay18.2%13.2%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Legal Business Name Not Available.

No organisations are listed in the CMS ownership record for this facility.

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Polk County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Willowbrooke Court Sc Ctr At Tryon EstatesColumbus1655516.3—20 Nov 2024
Autumn Care of SaludaSaluda992231818.2$17K23 Apr 2026

All 3 facilities in Polk County

Questions and answers

How many deficiencies has White Oak Manor - Tryon been cited for?

11 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The North Carolina median is 16 per facility.

Has White Oak Manor - Tryon been fined?

Yes. CMS lists fines totalling $16K in the period covered.

How does staffing at White Oak Manor - Tryon compare?

Reported total nurse staffing is 4.1 hours per resident per day against a North Carolina median of 3.5 and a national average of 3.9.

Who operates White Oak Manor - Tryon?

Ownership type is for-profit, corporation. Individual owners and managers are not listed on this site.

When was White Oak Manor - Tryon last inspected?

The most recent survey or investigation in the CMS record is dated 4 Feb 2026; the most recent standard health survey was 24 Jul 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.