Elder Care Record

Ohio › Huron County › Willard

Willows At Willard The

1050 Neal Zick Road, Willard, OH 44890

CCN 365769 · For-profit, corporation · 69 certified beds · chain Trilogy Health Services

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Willows At Willard The is a For-profit, corporation nursing home in Willard, Ohio, certified for 69 beds and caring for about 66 residents a day.

CMS gives it 5 of 5 stars overall, above the Ohio median of 3; the health inspection rating is 4, staffing 4 and quality measures 5.

Inspectors recorded 13 health deficiencies across the three most recent survey cycles (4, 7, 2 by cycle, most recent first), none at the actual-harm level. That is 18.8 per 100 beds, fewer than the state median of 33.3.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.7 hours per resident per day (0.8 RN), close to the Ohio median of 3.6; nursing staff turnover is 32.4%.

13health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
3.7nurse hours per resident per daystate median 3.6
96%occupancy (residents ÷ beds)66 residents a day

Compared with county, state and nation

MeasureThis facilityHuron Co. medianOhio medianUS average
Overall star rating5433.0
Health citations, 3 cycles13212728.7
Citations per 100 beds18.823.933.326.8
Total nurse hours per resident day3.73.73.63.9
RN hours per resident day0.80.70.60.7
Nursing staff turnover32.4%40.8%48.5%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (6 in the county, 922 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)4
Cycle 27
Cycle 32

Dark bar: this facility. Grey bar: Ohio average per facility for the same cycle, as published by CMS. Standard health survey dates: 9 Apr 2026, 21 Nov 2024.

Severity mix: D ×9 E ×4

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
9 Apr 2026F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DStandard survey8 May 2026
9 Apr 2026F0692Provide enough food/fluids to maintain a resident's health.DStandard survey8 May 2026
9 Apr 2026F0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.DStandard survey8 May 2026
9 Apr 2026F0880Provide and implement an infection prevention and control program.DStandard survey8 May 2026
21 Nov 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey23 Dec 2024
21 Nov 2024F0695Provide safe and appropriate respiratory care for a resident when needed.EStandard survey23 Dec 2024
21 Nov 2024F0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.EStandard survey23 Dec 2024
21 Nov 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey23 Dec 2024
21 Nov 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey23 Dec 2024
21 Nov 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey23 Dec 2024
21 Nov 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey23 Dec 2024
9 Aug 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EComplaint investigation30 Aug 2023
9 Aug 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation30 Aug 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.69 h
Nurse aides2.02 h
LPN0.85 h
RN0.82 h
Weekend total3.6 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Ohio average. Turnover: nursing staff 32.4%, RNs 0.0%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityOhio medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay7.2%4.3%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.0%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay4.8%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay8.4%4.9%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay0.3%3.0%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay2.0%7.5%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Trilogy Healthcare Of Huron, Llc. Chain: Trilogy Health Services (123 facilities).

OrganisationRole in the CMS recordInterestSince
Griffin-American Healthcare Reit III, Inc.5% or greater indirect ownership interestNO PERCENTAGE PROVIDED10/01/2018
Griffin-American Healthcare Reit IV Holdings, LP5% or greater indirect ownership interestNO PERCENTAGE PROVIDED10/01/2018
Northstar Healthcare Income Inc5% or greater indirect ownership interestNO PERCENTAGE PROVIDED10/01/2018
Northstar Healthcare Income Operating Partnership LP5% or greater indirect ownership interestNO PERCENTAGE PROVIDED10/01/2018
Trilogy Holdings Nt-Hci, LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED10/01/2018
Keybank National Association5% or greater mortgage interestNOT APPLICABLE02/01/2017
Trilogy Health Services LLCOperational/managerial controlNOT APPLICABLE12/01/2015
Trilogy Management Services LLCOperational/managerial controlNOT APPLICABLE12/01/2015

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Huron County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Laurels of New London TheNew London50553816.0—7 Apr 2026
Norwalk Memorial HomeNorwalk694442333.3—30 Dec 2025
Twilight Gardens Nursing and RehabilitationNorwalk944431414.9—19 Mar 2026
Carecore At GaymontNorwalk883332123.9—25 Apr 2024
Embassy of WillardWillard593323864.4$18K28 May 2026

All 6 facilities in Huron County

Questions and answers

How many deficiencies has Willows At Willard The been cited for?

13 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Ohio median is 27 per facility.

Has Willows At Willard The been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Willows At Willard The compare?

Reported total nurse staffing is 3.7 hours per resident per day against a Ohio median of 3.6 and a national average of 3.9.

Who operates Willows At Willard The?

It is part of the Trilogy Health Services chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Griffin-American Healthcare Reit III, Inc., Griffin-American Healthcare Reit IV Holdings, LP and Northstar Healthcare Income Inc. Individual owners and managers are not listed on this site.

When was Willows At Willard The last inspected?

The most recent survey or investigation in the CMS record is dated 9 Apr 2026; the most recent standard health survey was 9 Apr 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.