Embassy of WillardCMS ratings, inspections and fines
- Address
- 370 E Howard St, Willard, OH 44890
- CCN
- 365343
- Ownership type
- For-profit, corporation
- Certified beds
- 59
- Chain
- Embassy Healthcare
- Residents per day
- 56
- CMS flags
- No standard survey in more than 2 years
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Embassy of Willard an overall rating of 3 of 5 stars. The last standard survey was on 25 Apr 2024. The latest survey cycle has 8 health citations. The median for nursing homes in Ohio is 8. CMS lists 1 fine of $17,655 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Huron County median | Ohio median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 3 | 4.0 | 3.0 | 3.0 |
| Health inspection rating | 3 | 4.0 | 3.0 | 2.8 |
| Staffing rating | 2 | 3.0 | 2.0 | 2.9 |
| Quality measure rating | 4 | 4.0 | 5.0 | 3.6 |
A median is the middle value of the homes in the group: 6 homes in the county, 922 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Ohio median |
|---|---|---|---|
| Cycle 1 (latest) | 25 Apr 2024 | 8 | 8 |
| Cycle 2 | 12 Nov 2021 | 8 | 8 |
| Cycle 3 | No date | 22 | 8 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | K0 | L0 | |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 8 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 28 May 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 15 Jun 2026 |
| 28 May 2026 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 15 Jun 2026 |
| 25 Apr 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 10 May 2024 |
| 25 Apr 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 10 May 2024 |
| 25 Apr 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 10 May 2024 |
| 25 Apr 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 10 May 2024 |
| 25 Apr 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 10 May 2024 |
| 25 Apr 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 10 May 2024 |
Survey cycle 2: 8 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 24 Apr 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 25 Apr 2025 |
| 12 Nov 2021 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 7 Dec 2021 |
| 12 Nov 2021 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 7 Dec 2021 |
| 12 Nov 2021 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 7 Dec 2021 |
| 12 Nov 2021 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 7 Dec 2021 |
| 12 Nov 2021 | F0744 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D | Standard survey | 7 Dec 2021 |
| 12 Nov 2021 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 7 Dec 2021 |
| 12 Nov 2021 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Standard survey | 7 Dec 2021 |
Survey cycle 3: 22 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 6 Nov 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 14 Nov 2023 |
| 24 May 2019 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 14 Jun 2019 |
| 24 May 2019 | F0569 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | D | Standard survey | 14 Jun 2019 |
| 24 May 2019 | F0570 | Assure the security of all personal funds of residents deposited with the facility. | E | Standard survey | 14 Jun 2019 |
| 24 May 2019 | F0574 | The resident has the right to receive notices in a format and a language he or she understands. | F | Standard survey | 14 Jun 2019 |
| 24 May 2019 | F0577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | F | Standard survey | 14 Jun 2019 |
| 24 May 2019 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 14 Jun 2019 |
| 24 May 2019 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 14 Jun 2019 |
| 24 May 2019 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 14 Jun 2019 |
| 24 May 2019 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 14 Jun 2019 |
| 24 May 2019 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Standard survey | 14 Jun 2019 |
| 24 May 2019 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 14 Jun 2019 |
| 24 May 2019 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 14 Jun 2019 |
| 24 May 2019 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | G | Standard survey | 14 Jun 2019 |
| 24 May 2019 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 14 Jun 2019 |
| 24 May 2019 | F0744 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D | Standard survey | 14 Jun 2019 |
| 24 May 2019 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 14 Jun 2019 |
| 24 May 2019 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | E | Standard survey | 14 Jun 2019 |
| 24 May 2019 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | F | Standard survey | 14 Jun 2019 |
| 24 May 2019 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 14 Jun 2019 |
| 24 May 2019 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 14 Jun 2019 |
| 24 May 2019 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 14 Jun 2019 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 24 Apr 2025 | Fine | $17,655 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Ohio median | Ohio average (CMS) |
|---|---|---|---|
| All nurse staff | 2.93 | 3.60 | 3.69 |
| Registered nurses (RN) | 0.43 | 0.60 | 0.64 |
| Licensed practical nurses (LPN) | 0.82 | 0.95 | |
| Nurse aides | 1.68 | 2.09 | |
| All nurse staff, weekends | 2.80 | 3.20 | 3.28 |
- Nurse staff turnover in a year
- 39.1%
- Nurse staff turnover, Ohio median
- 48.5%
- RN turnover in a year
- 33.3%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Ohio median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 8.8% | 4.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.3% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 10.9% | 4.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.8% | 3.0% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 6.1% | 7.5% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- Embassy Willard LLC
- Chain
- Embassy Healthcare (33 homes in the CMS chain file)
The CMS ownership record of this home lists no organisation.
The site shows organisations only. It does not show the names of persons.
Other homes in Huron County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Willows at Willard The | Willard | 5 of 5 | 4 | $0 | 9 Apr 2026 | |
| Norwalk Memorial Home | Norwalk | 4 of 5 | 8 | $0 | 15 Aug 2024 | |
| Twilight Gardens Nursing and Rehabilitation | Norwalk | 4 of 5 | 4 | $0 | 19 Mar 2026 | |
| Carecore at Gaymont | Norwalk | 3 of 5 | 8 | $0 | 25 Apr 2024 | |
| Laurels of New London The | New London | 5 of 5 | 1 | $0 | 7 Apr 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Embassy of Willard (CCN 365343). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/embassy-of-willard-willard-oh-365343/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Embassy of Willard last inspected?
- The latest inspection with a citation in the CMS record was on 28 May 2026. It was a complaint investigation. It gave 2 citations. The standard survey before the last one was on 12 Nov 2021. CMS marks the last health inspection of this home as more than 2 years old.
- Who operates Embassy of Willard?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Embassy Healthcare. The CMS ownership file names no organisation for this home. This site does not show the names of persons.
- Is Embassy of Willard a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 5 homes in Ohio as Special Focus Facilities and 25 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.