Elder Care Record

Pennsylvania › Lancaster County › Narvon

Zerbe Sisters Nursing Center,

2499 Zerbe Road, Narvon, PA 17555

CCN 395326 · For-profit, corporation · 87 certified beds

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Zerbe Sisters Nursing Center, is a For-profit, corporation nursing home in Narvon, Pennsylvania, certified for 87 beds and caring for about 77 residents a day.

CMS gives it 5 of 5 stars overall, above the Pennsylvania median of 3; the health inspection rating is 5, staffing 4 and quality measures 5.

Inspectors recorded 3 health deficiencies across the three most recent survey cycles (0, 2, 1 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 3.4 per 100 beds, fewer than the state median of 22.2.

CMS lists 1 penalty in the period covered: fines totalling $10K.

Reported nurse staffing is 4.2 hours per resident per day (0.6 RN), close to the Pennsylvania median of 3.6; nursing staff turnover is 52.8%.

3health deficiencies, 3 survey cycles1 at actual harm or worse
$10Kfines listed by CMS1 penalty in period
4.2nurse hours per resident per daystate median 3.6
89%occupancy (residents ÷ beds)77 residents a day

Compared with county, state and nation

MeasureThis facilityLancaster Co. medianPennsylvania medianUS average
Overall star rating5533.0
Health citations, 3 cycles3102628.7
Citations per 100 beds3.49.222.226.8
Total nurse hours per resident day4.24.23.63.9
RN hours per resident day0.60.70.70.7
Nursing staff turnover52.8%38.1%44.3%45.8%
Fines listed$10,033$0$0—

County and state figures are medians across facilities (31 in the county, 656 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)0
Cycle 22
Cycle 31

Dark bar: this facility. Grey bar: Pennsylvania average per facility for the same cycle, as published by CMS. Standard health survey dates: 16 Apr 2026, 27 Feb 2025.

Severity mix: G ×1 D ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
27 Feb 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey3 Apr 2025
27 Feb 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey3 Apr 2025
8 Mar 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GStandard survey3 Apr 2024

Penalties

DateTypeAmountDetail
8 Mar 2024Fine$10,033

Staffing

Total nursing4.24 h
Nurse aides2.54 h
LPN1.1 h
RN0.59 h
Weekend total3.86 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Pennsylvania average. Turnover: nursing staff 52.8%, RNs 33.3%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityPennsylvania medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay7.9%15.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.3%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.4%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.0%2.9%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.4%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay6.6%16.1%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay1.9%4.5%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay19.2%17.2%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Zerbe Sisters Nursing Center, Inc..

No organisations are listed in the CMS ownership record for this facility.

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Lancaster County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Fairmount HomesEphrata11455500.0——
Garden Spot VillageNew Holland7354545.5$8K13 Nov 2025
Glen At Willow ValleyLancaster26255510.4—17 Nov 2023
Homestead Village, IncLancaster60555915.0$13K5 Mar 2026
Lakeside At Willow ValleyWillow Street8055511.3—4 Dec 2024
Landis HomesLititz10354511.0—26 Sep 2025
Maple FarmAkron46555510.9—4 Jun 2026
Masonic Village At ElizabethtownElizabethtown43455551.2—23 Jan 2026

All 31 facilities in Lancaster County

Questions and answers

How many deficiencies has Zerbe Sisters Nursing Center, been cited for?

3 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Pennsylvania median is 26 per facility.

Has Zerbe Sisters Nursing Center, been fined?

Yes. CMS lists fines totalling $10K in the period covered.

How does staffing at Zerbe Sisters Nursing Center, compare?

Reported total nurse staffing is 4.2 hours per resident per day against a Pennsylvania median of 3.6 and a national average of 3.9.

Who operates Zerbe Sisters Nursing Center,?

Ownership type is for-profit, corporation. Individual owners and managers are not listed on this site.

When was Zerbe Sisters Nursing Center, last inspected?

The most recent survey or investigation in the CMS record is dated 27 Feb 2025; the most recent standard health survey was 16 Apr 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.