Elder Care Record

Virginia › Suffolk City County › Suffolk

Autumn Care of Suffolk

2580 Pruden Boulevard, Suffolk, VA 23434

CCN 495258 · For-profit, individual · 110 certified beds · chain Saber Healthcare Group

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 110 beds, Autumn Care of Suffolk serves Suffolk in Suffolk City County, Virginia and has taken Medicare and Medicaid residents since 1991.

CMS gives it 2 of 5 stars overall, below the Virginia median of 3; the health inspection rating is 3, staffing 1 and quality measures 4.

Inspectors recorded 52 health deficiencies across the three most recent survey cycles (11, 26, 15 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 47.3 per 100 beds, more than the state median of 34.5.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.4 hours per resident per day (0.6 RN), close to the Virginia median of 3.4; nursing staff turnover is 66.0%.

52health deficiencies, 3 survey cycles2 at actual harm or worse
$0fines listed by CMS0 penalties in period
3.4nurse hours per resident per daystate median 3.4
98%occupancy (residents ÷ beds)108 residents a day

Compared with county, state and nation

MeasureThis facilitySuffolk City Co. medianVirginia medianUS average
Overall star rating2233.0
Health citations, 3 cycles52513228.7
Citations per 100 beds47.337.534.526.8
Total nurse hours per resident day3.43.83.43.9
RN hours per resident day0.60.60.50.7
Nursing staff turnover66.0%66.0%48.3%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (4 in the county, 289 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)11
Cycle 226
Cycle 315

Dark bar: this facility. Grey bar: Virginia average per facility for the same cycle, as published by CMS. Standard health survey dates: 18 Sep 2024, 21 Jun 2021.

Severity mix: G ×2 D ×34 E ×16

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
18 Sep 2024F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EStandard survey22 Oct 2024
18 Sep 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EComplaint investigation22 Oct 2024
18 Sep 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EComplaint investigation22 Oct 2024
18 Sep 2024F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey22 Oct 2024
18 Sep 2024F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey22 Oct 2024
18 Sep 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey22 Oct 2024
18 Sep 2024F0679Provide activities to meet all resident's needs.DStandard survey22 Oct 2024
18 Sep 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey22 Oct 2024
18 Sep 2024F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey22 Oct 2024
18 Sep 2024F0760Ensure that residents are free from significant medication errors.DComplaint investigation22 Oct 2024
18 Sep 2024F0770Provide timely, quality laboratory services/tests to meet the needs of residents.DComplaint investigation22 Oct 2024
18 Sep 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation22 Oct 2024
18 Sep 2024F0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.DComplaint investigation22 Oct 2024
21 Jun 2021F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GStandard survey23 Jul 2021
21 Jun 2021F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.EStandard survey23 Jul 2021
21 Jun 2021F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.EStandard survey23 Jul 2021
21 Jun 2021F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey23 Jul 2021
21 Jun 2021F0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.EStandard survey23 Jul 2021
21 Jun 2021F0760Ensure that residents are free from significant medication errors.EStandard survey23 Jul 2021
21 Jun 2021F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey23 Jul 2021
21 Jun 2021F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DStandard survey23 Jul 2021
21 Jun 2021F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey23 Jul 2021
21 Jun 2021F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey23 Jul 2021
21 Jun 2021F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey23 Jul 2021
21 Jun 2021F0610Respond appropriately to all alleged violations.DStandard survey23 Jul 2021
21 Jun 2021F0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.DStandard survey23 Jul 2021
21 Jun 2021F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey23 Jul 2021
21 Jun 2021F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey23 Jul 2021
21 Jun 2021F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey23 Jul 2021
21 Jun 2021F0687Provide appropriate foot care.DStandard survey23 Jul 2021
21 Jun 2021F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey23 Jul 2021
21 Jun 2021F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.DStandard survey23 Jul 2021
21 Jun 2021F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey23 Jul 2021
21 Jun 2021F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.DStandard survey23 Jul 2021
21 Jun 2021F0880Provide and implement an infection prevention and control program.DStandard survey23 Jul 2021
21 Jun 2021F0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.DStandard survey23 Jul 2021
21 Jun 2021F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.DStandard survey23 Jul 2021
26 Jul 2019F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GStandard survey26 Aug 2019
26 Jul 2019F0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.EStandard survey26 Aug 2019
26 Jul 2019F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.EStandard survey26 Aug 2019
26 Jul 2019F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedEStandard survey26 Aug 2019
26 Jul 2019F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey18 Sep 2019
26 Jul 2019F0687Provide appropriate foot care.EStandard survey26 Aug 2019
26 Jul 2019F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey26 Aug 2019
26 Jul 2019F0880Provide and implement an infection prevention and control program.EStandard survey26 Aug 2019
26 Jul 2019F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.EStandard survey26 Aug 2019
26 Jul 2019F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey26 Aug 2019
26 Jul 2019F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey26 Aug 2019
26 Jul 2019F0641Ensure each resident receives an accurate assessment.DStandard survey26 Aug 2019
26 Jul 2019F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey18 Sep 2019
26 Jul 2019F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey26 Aug 2019
26 Jul 2019F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey26 Aug 2019

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.44 h
Nurse aides1.93 h
LPN0.95 h
RN0.57 h
Weekend total3.13 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Virginia average. Turnover: nursing staff 66.0%, RNs 78.6%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityVirginia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay12.5%13.3%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.2%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.6%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay4.0%3.4%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay10.9%14.2%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.0%4.2%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay10.6%13.3%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, individual. Chain: Saber Healthcare Group (126 facilities).

OrganisationRole in the CMS recordInterestSince
Shg Autumn, LLC5% or greater direct ownership interest100%03/01/2016
Ohl Asset (Va) Suffolk LLC5% or greater security interestNOT APPLICABLE03/01/2016
Shg Management LLCOperational/managerial controlNOT APPLICABLE09/01/2019
Cibc Bank USAAdp of the snfNOT APPLICABLE03/31/2021
Citrin Cooperman Advisors LLCAdp of the snfNOT APPLICABLE03/01/2016
Ohl Asset (Va) Suffolk LLCAdp of the snfNOT APPLICABLE03/01/2016
Saber Governance LLCAdp of the snfNOT APPLICABLE09/01/2019
Saber Healthcare Group LLCAdp of the snfNOT APPLICABLE03/01/2016
Shg Autumn, LLCAdp of the snfNOT APPLICABLE05/07/2026
Shg Management LLCAdp of the snfNOT APPLICABLE09/01/2019
Shg Mt, LLCAdp of the snfNOT APPLICABLE05/07/2026
Walker & Associates PcAdp of the snfNOT APPLICABLE03/01/2016

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Suffolk City County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Lake Prince Woods, IncSuffolk40555615.0—26 Nov 2025
Nans Pointe Rehabilitation and NursingSuffolk1481125134.5—25 Apr 2026
Northern Cardinal Rehabilitation and NursingSuffolk1201214537.5—8 Jan 2025

All 4 facilities in Suffolk City County

Questions and answers

How many deficiencies has Autumn Care of Suffolk been cited for?

52 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Virginia median is 32 per facility.

Has Autumn Care of Suffolk been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Autumn Care of Suffolk compare?

Reported total nurse staffing is 3.4 hours per resident per day against a Virginia median of 3.4 and a national average of 3.9.

Who operates Autumn Care of Suffolk?

It is part of the Saber Healthcare Group chain. Ownership type is for-profit, individual. Organisations in the CMS ownership record include Shg Autumn, LLC and Shg Management LLC. Individual owners and managers are not listed on this site.

When was Autumn Care of Suffolk last inspected?

The most recent survey or investigation in the CMS record is dated 18 Sep 2024; the most recent standard health survey was 18 Sep 2024.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.