Avamere Health Services of Rogue ValleyCMS ratings, inspections and fines
- Address
- 625 Stevens Street, Medford, OR 97504
- CCN
- 385024
- Ownership type
- For-profit, corporation
- Certified beds
- 91
- Chain
- Avamere
- Residents per day
- 66
- CMS flags
- None in the CMS record
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Avamere Health Services of Rogue Valley an overall rating of 2 of 5 stars. The last standard survey was on 22 Aug 2025. The latest survey cycle has 12 health citations. The median for nursing homes in Oregon is 9. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Jackson County median | Oregon median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 2 | 2.0 | 3.0 | 3.0 |
| Health inspection rating | 2 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 3 | 4.0 | 4.0 | 2.9 |
| Quality measure rating | 3 | 3.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 5 homes in the county, 128 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Oregon median |
|---|---|---|---|
| Cycle 1 (latest) | 22 Aug 2025 | 12 | 9 |
| Cycle 2 | 19 Apr 2024 | 21 | 11 |
| Cycle 3 | No date | 18 | 10 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 12 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 22 Aug 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 3 Oct 2025 |
| 22 Aug 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 3 Oct 2025 |
| 22 Aug 2025 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 3 Oct 2025 |
| 22 Aug 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 3 Oct 2025 |
| 22 Aug 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 3 Oct 2025 |
| 22 Aug 2025 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 3 Oct 2025 |
| 22 Aug 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 3 Oct 2025 |
| 22 Aug 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 3 Oct 2025 |
| 22 Aug 2025 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 3 Oct 2025 |
| 22 Aug 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 3 Oct 2025 |
| 22 Aug 2025 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 3 Oct 2025 |
| 22 Aug 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 3 Oct 2025 |
Survey cycle 2: 21 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 19 Apr 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 4 Jun 2024 |
| 19 Apr 2024 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Complaint investigation | 4 Jun 2024 |
| 19 Apr 2024 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 4 Jun 2024 |
| 19 Apr 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 4 Jun 2024 |
| 19 Apr 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Complaint investigation | 4 Jun 2024 |
| 19 Apr 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 4 Jun 2024 |
| 19 Apr 2024 | F0637 | Assess the resident when there is a significant change in condition | D | Standard survey | 4 Jun 2024 |
| 19 Apr 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 4 Jun 2024 |
| 19 Apr 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 4 Jun 2024 |
| 19 Apr 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 4 Jun 2024 |
| 19 Apr 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 4 Jun 2024 |
| 19 Apr 2024 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Complaint investigation | 4 Jun 2024 |
| 19 Apr 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Complaint investigation | 4 Jun 2024 |
| 19 Apr 2024 | F0732 | Post nurse staffing information every day. | E | Complaint investigation | 4 Jun 2024 |
| 19 Apr 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 4 Jun 2024 |
| 19 Apr 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 4 Jun 2024 |
| 19 Apr 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Standard survey | 4 Jun 2024 |
| 19 Apr 2024 | F0810 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D | Standard survey | 4 Jun 2024 |
| 19 Apr 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 4 Jun 2024 |
| 19 Apr 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 4 Jun 2024 |
| 19 Apr 2024 | F0881 | Implement a program that monitors antibiotic use. | D | Standard survey | 4 Jun 2024 |
Survey cycle 3: 18 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 19 Apr 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Complaint investigation | 4 Jun 2024 |
| 1 Aug 2023 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Complaint investigation | 5 Sep 2023 |
| 1 Aug 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 5 Sep 2023 |
| 1 Aug 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 5 Sep 2023 |
| 1 Aug 2023 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Complaint investigation | 5 Sep 2023 |
| 1 Aug 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 5 Sep 2023 |
| 1 Aug 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 5 Sep 2023 |
| 24 Feb 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 29 Mar 2023 |
| 24 Feb 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 29 Mar 2023 |
| 24 Feb 2023 | F0680 | Ensure the activities program is directed by a qualified professional. | E | Standard survey | 29 Mar 2023 |
| 24 Feb 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 29 Mar 2023 |
| 24 Feb 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 29 Mar 2023 |
| 24 Feb 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 29 Mar 2023 |
| 24 Feb 2023 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | Standard survey | 29 Mar 2023 |
| 24 Feb 2023 | F0730 | Observe each nurse aide's job performance and give regular training. | E | Standard survey | 29 Mar 2023 |
| 24 Feb 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 29 Mar 2023 |
| 24 Feb 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 29 Mar 2023 |
| 24 Feb 2023 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Standard survey | 29 Mar 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Oregon median | Oregon average (CMS) |
|---|---|---|---|
| All nurse staff | 4.55 | 5.00 | 5.03 |
| Registered nurses (RN) | 0.33 | 0.60 | 0.72 |
| Licensed practical nurses (LPN) | 1.11 | 0.91 | |
| Nurse aides | 3.11 | 3.40 | |
| All nurse staff, weekends | 4.05 | 4.40 | 4.51 |
- Nurse staff turnover in a year
- 31.1%
- Nurse staff turnover, Oregon median
- 45.9%
- RN turnover in a year
- 80.0%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Oregon median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 20.3% | 14.7% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.7% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.2% | 1.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.5% | 2.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.9% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 40.0% | 19.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.4% | 5.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 14.0% | 13.5% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- Medford Operations, LLC
- Chain
- Avamere (27 homes in the CMS chain file)
The CMS ownership record of this home lists no organisation.
The site shows organisations only. It does not show the names of persons.
Other homes in Jackson County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Avamere at Three Fountains | Medford | 5 of 5 | 5 | $0 | 9 Jul 2026 | |
| Hearthstone Nursing & Rehabilitation Center | Medford | 1 of 5 | 11 | $230,522 | 23 May 2025 | |
| Rogue Valley Manor | Medford | 5 of 5 | 6 | $0 | 24 Apr 2025 | |
| Ashland Post Acute | Ashland | 1 of 5 | 24 | $31,369 | 9 May 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Avamere Health Services of Rogue Valley (CCN 385024). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/avamere-health-services-of-rogue-valley-medford-or-385024/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Avamere Health Services of Rogue Valley last inspected?
- The latest inspection with a citation in the CMS record was on 22 Aug 2025. It was a standard survey and a complaint investigation. It gave 12 citations. The standard survey before the last one was on 19 Apr 2024.
- Who operates Avamere Health Services of Rogue Valley?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Avamere. The CMS ownership file names no organisation for this home. This site does not show the names of persons.
- Is Avamere Health Services of Rogue Valley a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in Oregon as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.