Elder Care Record

Maryland › Wicomico County › Salisbury

Bay Harbor Post Acute Healthcare Center

200 Civic Avenue, Salisbury, MD 21804

CCN 215067 · For-profit, limited liability company · 305 certified beds · chain Marquis Health Services

Special Focus Facility candidate
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Bay Harbor Post Acute Healthcare Center is a For-profit, limited liability company nursing home in Salisbury, Maryland, certified for 305 beds and caring for about 227 residents a day.

CMS gives it 1 of 5 stars overall, below the Maryland median of 3; the health inspection rating is 1, staffing 2 and quality measures 4.

Inspectors recorded 94 health deficiencies across the three most recent survey cycles (56, 9, 29 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 30.8 per 100 beds, fewer than the state median of 43.7.

CMS lists 4 penalties in the period covered: fines totalling $101K and 1 payment denial.

Reported nurse staffing is 3.4 hours per resident per day (0.6 RN), close to the Maryland median of 3.6; nursing staff turnover is 43.1%.

CMS flags that the facility is a Special Focus Facility candidate.

94health deficiencies, 3 survey cycles3 at actual harm or worse
$101Kfines listed by CMS4 penalties in period
3.4nurse hours per resident per daystate median 3.6
74%occupancy (residents ÷ beds)227 residents a day

Compared with county, state and nation

MeasureThis facilityWicomico Co. medianMaryland medianUS average
Overall star rating1433.0
Health citations, 3 cycles94944528.7
Citations per 100 beds30.839.243.726.8
Total nurse hours per resident day3.43.83.63.9
RN hours per resident day0.60.80.70.7
Nursing staff turnover43.1%32.1%41.5%45.8%
Fines listed$101,131$41,265$0—

County and state figures are medians across facilities (4 in the county, 221 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)56
Cycle 29
Cycle 329

Dark bar: this facility. Grey bar: Maryland average per facility for the same cycle, as published by CMS. Standard health survey dates: 17 Jan 2025, 16 Oct 2019.

Severity mix: K ×2 G ×1 D ×56 E ×33 F ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
17 Apr 2026F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation1 Jun 2026
17 Apr 2026F0602Protect each resident from the wrongful use of the resident's belongings or money.DComplaint investigation1 Jun 2026
17 Apr 2026F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation1 Jun 2026
17 Apr 2026F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DComplaint investigation1 Jun 2026
17 Apr 2026F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.DComplaint investigation1 Jun 2026
17 Oct 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.KComplaint investigation2 Dec 2025
17 Oct 2025F0610Respond appropriately to all alleged violations.KComplaint investigation2 Dec 2025
17 Oct 2025F0565Honor the resident's right to organize and participate in resident/family groups in the facility.EComplaint investigation2 Dec 2025
17 Oct 2025F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.EComplaint investigation2 Dec 2025
17 Oct 2025F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.EComplaint investigation2 Dec 2025
17 Oct 2025F0880Provide and implement an infection prevention and control program.EComplaint investigation2 Dec 2025
17 Oct 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation2 Dec 2025
17 Oct 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation2 Dec 2025
17 Oct 2025F0826Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.DComplaint investigation2 Dec 2025
17 Oct 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation2 Dec 2025
17 Jan 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey19 Mar 2025
17 Jan 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey19 Mar 2025
17 Jan 2025F0558Reasonably accommodate the needs and preferences of each resident.EStandard survey19 Mar 2025
17 Jan 2025F0565Honor the resident's right to organize and participate in resident/family groups in the facility.EStandard survey19 Mar 2025
17 Jan 2025F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EStandard survey19 Mar 2025
17 Jan 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation19 Mar 2025
17 Jan 2025F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.EStandard survey19 Mar 2025
17 Jan 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EComplaint investigation19 Mar 2025
17 Jan 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.EStandard survey19 Mar 2025
17 Jan 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EComplaint investigation19 Mar 2025
17 Jan 2025F0728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.EStandard survey19 Mar 2025
17 Jan 2025F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.EComplaint investigation19 Mar 2025
17 Jan 2025F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EStandard survey19 Mar 2025
17 Jan 2025F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey19 Mar 2025
17 Jan 2025F0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.EStandard survey19 Mar 2025
17 Jan 2025F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.EStandard survey19 Mar 2025
17 Jan 2025F0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.EStandard survey19 Mar 2025
17 Jan 2025F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EComplaint investigation19 Mar 2025
17 Jan 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation19 Mar 2025
17 Jan 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation19 Mar 2025
17 Jan 2025F0602Protect each resident from the wrongful use of the resident's belongings or money.DStandard survey19 Mar 2025
17 Jan 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation19 Mar 2025
17 Jan 2025F0610Respond appropriately to all alleged violations.DComplaint investigation19 Mar 2025
17 Jan 2025F0641Ensure each resident receives an accurate assessment.DStandard survey19 Mar 2025
17 Jan 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint investigation19 Mar 2025
17 Jan 2025F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DStandard survey19 Mar 2025
17 Jan 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation19 Mar 2025
17 Jan 2025F0679Provide activities to meet all resident's needs.DComplaint investigation19 Mar 2025
17 Jan 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation19 Mar 2025
17 Jan 2025F0692Provide enough food/fluids to maintain a resident's health.DStandard survey19 Mar 2025
17 Jan 2025F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.DStandard survey19 Mar 2025
17 Jan 2025F0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.DStandard survey19 Mar 2025
17 Jan 2025F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.DComplaint investigation19 Mar 2025
17 Jan 2025F0732Post nurse staffing information every day.DStandard survey19 Mar 2025
17 Jan 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey19 Mar 2025
17 Jan 2025F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey19 Mar 2025
17 Jan 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DComplaint investigation19 Mar 2025
17 Jan 2025F0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.DStandard survey19 Mar 2025
17 Jan 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation19 Mar 2025
17 Jan 2025F0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyDStandard survey19 Mar 2025
17 Jan 2025F0880Provide and implement an infection prevention and control program.DStandard survey19 Mar 2025
28 Feb 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation11 Apr 2024
28 Feb 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation10 May 2024
28 Feb 2024F0610Respond appropriately to all alleged violations.EComplaint investigation11 Apr 2024
28 Feb 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EComplaint investigation11 Apr 2024
28 Feb 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EComplaint investigation10 May 2024
28 Feb 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EComplaint investigation11 Apr 2024
28 Feb 2024F0880Provide and implement an infection prevention and control program.EComplaint investigation11 Apr 2024
28 Feb 2024F0908Keep all essential equipment working safely.EComplaint investigation11 Apr 2024
28 Feb 2024F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.EComplaint investigation10 May 2024
28 Feb 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation11 Apr 2024
28 Feb 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation11 Apr 2024
28 Feb 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation11 Apr 2024
28 Feb 2024F0660Plan the resident's discharge to meet the resident's goals and needs.DComplaint investigation11 Apr 2024
28 Feb 2024F0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.DComplaint investigation11 Apr 2024
28 Feb 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation11 Apr 2024
28 Feb 2024F0697Provide safe, appropriate pain management for a resident who requires such services.DComplaint investigation11 Apr 2024
28 Feb 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation11 Apr 2024
16 Oct 2019F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.FStandard survey28 Nov 2019
16 Oct 2019F0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.EStandard survey28 Nov 2019
16 Oct 2019F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey28 Nov 2019
16 Oct 2019F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EStandard survey28 Nov 2019
16 Oct 2019F0908Keep all essential equipment working safely.EStandard survey28 Nov 2019
16 Oct 2019F0685Assist a resident in gaining access to vision and hearing services.DStandard survey28 Nov 2019
16 Oct 2019F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey28 Nov 2019
16 Oct 2019F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DStandard survey28 Nov 2019
16 Oct 2019F0880Provide and implement an infection prevention and control program.DStandard survey28 Nov 2019
18 Jun 2018F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey31 Jul 2018
18 Jun 2018F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard survey31 Jul 2018
18 Jun 2018F0641Ensure each resident receives an accurate assessment.DStandard survey31 Jul 2018
18 Jun 2018F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey31 Jul 2018
18 Jun 2018F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey31 Jul 2018
18 Jun 2018F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey31 Jul 2018
18 Jun 2018F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey31 Jul 2018
18 Jun 2018F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey31 Jul 2018
18 Jun 2018F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey31 Jul 2018
18 Jun 2018F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey31 Jul 2018
18 Jun 2018F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey31 Jul 2018
18 Jun 2018F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DStandard survey31 Jul 2018

Penalties

DateTypeAmountDetail
17 Apr 2026Fine$24,195
17 Oct 2025Fine$63,846
17 Jan 2025Payment denial—13 days
28 Feb 2024Fine$13,090

Staffing

Total nursing3.44 h
Nurse aides2.29 h
LPN0.51 h
RN0.64 h
Weekend total3.01 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Maryland average. Turnover: nursing staff 43.1%, RNs 45.7%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityMaryland medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay14.7%20.0%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.5%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.7%0.9%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.7%2.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay2.0%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay16.8%20.7%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay7.1%5.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay15.3%11.9%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Bay Harbor Operator Llc. Chain: Marquis Health Services (87 facilities).

OrganisationRole in the CMS recordInterestSince
Customers Bank5% or greater security interestNOT APPLICABLE07/01/2024
Nfr 2020 Irrv TrAdp of the snfNOT APPLICABLE12/16/2024
Quinto Nexgen LLCAdp of the snfNOT APPLICABLE12/16/2024
Rsbrmk Holdings LLCAdp of the snfNOT APPLICABLE12/16/2024
Skilled Venture LLCAdp of the snfNOT APPLICABLE12/16/2024
Tryko Nexgen Holdings LLCAdp of the snfNOT APPLICABLE12/16/2024
Uak 2020 Irrv TrAdp of the snfNOT APPLICABLE12/16/2024
Ukr Nexgen LLCAdp of the snfNOT APPLICABLE12/16/2024

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Wicomico County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Deer'S Head CenterSalisbury805551923.8$41K16 Dec 2025
Wicomico Nursing HomeSalisbury1024444039.2$28K5 Feb 2026
Anchorage Rehabilitation and Wellness CenterSalisbury1262249676.2$10K20 Mar 2026

All 4 facilities in Wicomico County

Questions and answers

How many deficiencies has Bay Harbor Post Acute Healthcare Center been cited for?

94 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Maryland median is 45 per facility.

Has Bay Harbor Post Acute Healthcare Center been fined?

Yes. CMS lists fines totalling $101K in the period covered, plus 1 payment denial.

How does staffing at Bay Harbor Post Acute Healthcare Center compare?

Reported total nurse staffing is 3.4 hours per resident per day against a Maryland median of 3.6 and a national average of 3.9.

Who operates Bay Harbor Post Acute Healthcare Center?

It is part of the Marquis Health Services chain. Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.

When was Bay Harbor Post Acute Healthcare Center last inspected?

The most recent survey or investigation in the CMS record is dated 17 Apr 2026; the most recent standard health survey was 17 Jan 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.