Elder Care Record

Florida › Collier County › Naples

Bentley Care Center

875 Retreat Drive, Naples, FL 34110

CCN 106062 · For-profit, corporation · 84 certified beds · chain Vi Living

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Bentley Care Center, in Naples, Florida, is certified for 84 beds under for-profit, corporation ownership and belongs to the Vi Living chain.

CMS gives it 3 of 5 stars overall, equal to the Florida median; the health inspection rating is 2, staffing 5 and quality measures 3.

Inspectors recorded 17 health deficiencies across the three most recent survey cycles (15, 2, 0 by cycle, most recent first), none at the actual-harm level. That is 20.2 per 100 beds, more than the state median of 15.8.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 6.5 hours per resident per day (1.9 RN), above the Florida median of 3.6; nursing staff turnover is 31.1%.

17health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
6.5nurse hours per resident per daystate median 3.6
90%occupancy (residents ÷ beds)75 residents a day

Compared with county, state and nation

MeasureThis facilityCollier Co. medianFlorida medianUS average
Overall star rating3333.0
Health citations, 3 cycles17151828.7
Citations per 100 beds20.220.215.826.8
Total nurse hours per resident day6.54.03.63.9
RN hours per resident day1.91.40.60.7
Nursing staff turnover31.1%31.1%41.8%45.8%
Fines listed$0$29,738$0—

County and state figures are medians across facilities (11 in the county, 694 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)15
Cycle 22
Cycle 30

Dark bar: this facility. Grey bar: Florida average per facility for the same cycle, as published by CMS. Standard health survey dates: 21 Nov 2024, 2 Mar 2023.

Severity mix: D ×12 E ×1 F ×4

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
21 Nov 2024F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.FStandard survey6 Jan 2025
21 Nov 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey2 Jan 2025
21 Nov 2024F0814Dispose of garbage and refuse properly.FStandard survey2 Jan 2025
21 Nov 2024F0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.FStandard survey2 Jan 2025
21 Nov 2024F0583Keep residents' personal and medical records private and confidential.EStandard survey2 Jan 2025
21 Nov 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey2 Jan 2025
21 Nov 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey2 Jan 2025
21 Nov 2024F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DStandard survey2 Jan 2025
21 Nov 2024F0692Provide enough food/fluids to maintain a resident's health.DStandard survey2 Jan 2025
21 Nov 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey2 Jan 2025
21 Nov 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey2 Jan 2025
21 Nov 2024F0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.DStandard survey2 Jan 2025
21 Nov 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey2 Jan 2025
21 Nov 2024F0880Provide and implement an infection prevention and control program.DStandard survey2 Jan 2025
21 Nov 2024F0919Make sure that a working call system is available in each resident's bathroom and bathing area.DStandard survey2 Jan 2025
2 Mar 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey1 Apr 2023
2 Mar 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey1 Apr 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing6.45 h
Nurse aides3.85 h
LPN0.7 h
RN1.9 h
Weekend total5.84 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Florida average. Turnover: nursing staff 31.1%, RNs 43.9%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityFlorida medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay14.5%7.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay2.5%0.0%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay4.2%2.2%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.2%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay13.3%7.7%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.0%4.2%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay5.4%7.0%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Cc-Naples Inc. Chain: Vi Living (9 facilities).

OrganisationRole in the CMS recordInterestSince
Margot and Tom Pritzker Foundation5% or greater indirect ownership interest10%05/22/2025
Pritzker Pucker Family Foundation No. 25% or greater indirect ownership interest9%05/22/2025
Classic Residence Management Limited PartnershipOperational/managerial controlNOT APPLICABLE12/11/1990
Classic Residence Management Limited PartnershipAdp of the snfNOT APPLICABLE10/18/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Collier County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Chateau At Moorings Park, TheNaples10654554.7—3 Sep 2025
Gardens At Terracina Health & RehabilitationNaples30544413.3$11K30 May 2024
Premier Place At the GlenviewNaples4255549.5—29 Feb 2024
Solaris Healthcare ImperialNaples1133241916.8$30K22 Nov 2024
Solaris Senior Living North NaplesNaples603251423.3$10K24 Apr 2025
Oakton Place Health and Rehabilitation At the ArliNaples442151022.7$170K13 Jun 2024
Solaris Healthcare Lely Palmsabuse iconNaples1172241512.8$81K29 Jul 2025
Adviniacare At NaplesNaples401142152.5$232K28 May 2026

All 11 facilities in Collier County

Questions and answers

How many deficiencies has Bentley Care Center been cited for?

17 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Florida median is 18 per facility.

Has Bentley Care Center been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Bentley Care Center compare?

Reported total nurse staffing is 6.5 hours per resident per day against a Florida median of 3.6 and a national average of 3.9.

Who operates Bentley Care Center?

It is part of the Vi Living chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Margot and Tom Pritzker Foundation, Pritzker Pucker Family Foundation No. 2 and Classic Residence Management Limited Partnership. Individual owners and managers are not listed on this site.

When was Bentley Care Center last inspected?

The most recent survey or investigation in the CMS record is dated 21 Nov 2024; the most recent standard health survey was 21 Nov 2024.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.