Iowa › Scott County › Bettendorf
Bettendorf Health Care Center
2730 Crow Creek Road, Bettendorf, IA 52722
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Bettendorf Health Care Center, in Bettendorf, Iowa, is certified for 86 beds under for-profit, corporation ownership and belongs to the Campbell Street Services chain.
CMS gives it 1 of 5 stars overall, below the Iowa median of 3; the health inspection rating is 1, staffing 1 and quality measures 4.
Inspectors recorded 62 health deficiencies across the three most recent survey cycles (17, 9, 36 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 72.1 per 100 beds, more than the state median of 27.5.
CMS lists 3 penalties in the period covered: fines totalling $36K and 1 payment denial.
Reported nurse staffing is 3.2 hours per resident per day (0.7 RN), close to the Iowa median of 3.7.
Compared with county, state and nation
| Measure | This facility | Scott Co. median | Iowa median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 62 | 29 | 16 | 28.7 |
| Citations per 100 beds | 72.1 | 29.6 | 27.5 | 26.8 |
| Total nurse hours per resident day | 3.2 | 3.7 | 3.7 | 3.9 |
| RN hours per resident day | 0.7 | 0.7 | 0.7 | 0.7 |
| Nursing staff turnover | — | 53.8% | 41.9% | 45.8% |
| Fines listed | $35,622 | $16,913 | $0 | — |
County and state figures are medians across facilities (11 in the county, 387 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Iowa average per facility for the same cycle, as published by CMS. Standard health survey dates: 11 Sep 2025, 15 Aug 2024.
Severity mix: J ×1 G ×2 D ×37 E ×19 F ×1 C ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 28 Apr 2026 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Complaint investigation | 5 Jun 2026 |
| 28 Apr 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 5 Jun 2026 |
| 28 Apr 2026 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Complaint investigation | 5 Jun 2026 |
| 28 Apr 2026 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 27 May 2026 |
| 28 Apr 2026 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 5 Jun 2026 |
| 28 Apr 2026 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Complaint investigation | 5 Jun 2026 |
| 16 Feb 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 18 Mar 2026 |
| 15 Oct 2025 | F0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | Complaint investigation | 23 Oct 2025 |
| 11 Sep 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 1 Oct 2025 |
| 11 Sep 2025 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Standard survey | 1 Oct 2025 |
| 11 Sep 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 1 Oct 2025 |
| 11 Sep 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 1 Oct 2025 |
| 11 Sep 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 1 Oct 2025 |
| 11 Sep 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 1 Oct 2025 |
| 11 Sep 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 1 Oct 2025 |
| 11 Sep 2025 | F0943 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | D | Standard survey | 1 Oct 2025 |
| 11 Sep 2025 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | C | Standard survey | No revisit needed |
| 23 Jan 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 7 Feb 2025 |
| 23 Jan 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Complaint investigation | 7 Feb 2025 |
| 23 Jan 2025 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | Complaint investigation | 7 Feb 2025 |
| 15 Aug 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 12 Sep 2024 |
| 15 Aug 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 12 Sep 2024 |
| 15 Aug 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 12 Sep 2024 |
| 15 Aug 2024 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 12 Sep 2024 |
| 15 Aug 2024 | F0808 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | Complaint investigation | 12 Sep 2024 |
| 15 Aug 2024 | F0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | C | Standard survey | 12 Sep 2024 |
| 20 Jun 2024 | F0760 | Ensure that residents are free from significant medication errors. | J | Complaint investigation | 4 Jun 2024 |
| 20 Jun 2024 | F0825 | Provide or get specialized rehabilitative services as required for a resident. | D | Complaint investigation | 8 Jul 2024 |
| 19 Mar 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 27 Mar 2024 |
| 19 Mar 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Complaint investigation | 2 Apr 2024 |
| 19 Mar 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 2 Apr 2024 |
| 5 Dec 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 12 Dec 2023 |
| 5 Dec 2023 | F0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | E | Complaint investigation | 12 Dec 2023 |
| 5 Dec 2023 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Complaint investigation | 12 Dec 2023 |
| 5 Dec 2023 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Complaint investigation | 12 Dec 2023 |
| 5 Dec 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 12 Dec 2023 |
| 5 Dec 2023 | F0728 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. | D | Complaint investigation | 12 Dec 2023 |
| 5 Dec 2023 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Complaint investigation | 12 Dec 2023 |
| 12 Oct 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 7 Nov 2023 |
| 12 Oct 2023 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 7 Nov 2023 |
| 12 Oct 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Complaint investigation | 7 Nov 2023 |
| 12 Oct 2023 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | E | Standard survey | 12 Dec 2023 |
| 12 Oct 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation | 7 Nov 2023 |
| 12 Oct 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 12 Dec 2023 |
| 12 Oct 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Complaint investigation | 7 Nov 2023 |
| 12 Oct 2023 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Complaint investigation | 7 Nov 2023 |
| 12 Oct 2023 | F0760 | Ensure that residents are free from significant medication errors. | E | Complaint investigation | 7 Nov 2023 |
| 12 Oct 2023 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | E | Standard survey | 7 Nov 2023 |
| 12 Oct 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 7 Nov 2023 |
| 12 Oct 2023 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 12 Dec 2023 |
| 12 Oct 2023 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 12 Dec 2023 |
| 12 Oct 2023 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 7 Nov 2023 |
| 12 Oct 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 7 Nov 2023 |
| 12 Oct 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 7 Nov 2023 |
| 12 Oct 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 7 Nov 2023 |
| 12 Oct 2023 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 7 Nov 2023 |
| 12 Oct 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 12 Dec 2023 |
| 12 Oct 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 7 Nov 2023 |
| 12 Oct 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 7 Nov 2023 |
| 12 Oct 2023 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 7 Nov 2023 |
| 12 Oct 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 7 Nov 2023 |
| 12 Oct 2023 | F0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | D | Standard survey | 12 Dec 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 20 Jun 2024 | Fine | $15,966 | |
| 12 Oct 2023 | Payment denial | — | 33 days |
| 12 Oct 2023 | Fine | $19,656 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Iowa average. Turnover: nursing staff —, RNs —; 3 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Iowa median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 16.5% | 16.8% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.4% | 0.8% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.6% | 1.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.6% | 3.4% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.6% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 20.2% | 15.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.8% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 8.0% | 18.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Opco Bettendorf, Ia, Llc. Chain: Campbell Street Services (22 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Birchwood Healthcare Partners LLC | Operational/managerial control | NOT APPLICABLE | 11/03/2025 |
| Campbell Street Services LLC | Operational/managerial control | NOT APPLICABLE | 11/03/2025 |
| Holdco, Ia 5, LLC | Operational/managerial control | NOT APPLICABLE | 11/03/2025 |
| Bettendorf Property, LLC | Adp of the snf | NOT APPLICABLE | 11/03/2025 |
| Campbell Street Services LLC | Adp of the snf | NOT APPLICABLE | 11/05/2025 |
| Cyclone Holdco LLC | Adp of the snf | NOT APPLICABLE | 11/03/2025 |
| Holdco, Ia 5, LLC | Adp of the snf | NOT APPLICABLE | 12/23/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Scott County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Good Samaritan - Davenport | Davenport | 119 | 3 | 3 | 4 | 17 | 14.3 | — | 29 Jan 2026 |
| Kahl Home For the Aged & Infirmed | Davenport | 135 | 3 | 2 | 4 | 15 | 11.1 | — | 16 Mar 2026 |
| The Summit of Bettendorf | Bettendorf | 39 | 3 | 3 | 4 | 9 | 23.1 | $26K | 18 Dec 2025 |
| The Vistas At Bettendorf | Bettendorf | 79 | 3 | 3 | 4 | 16 | 20.3 | — | 4 Jun 2026 |
| Davenport Lutheran Home | Davenport | 98 | 2 | 2 | 4 | 21 | 21.4 | $17K | 11 Dec 2025 |
| Harmony Davenport | Davenport | 88 | 2 | 2 | 3 | 29 | 33.0 | — | 30 Jun 2026 |
| Harmony Utica Ridge | Davenport | 115 | 2 | 1 | 2 | 34 | 29.6 | $51K | 9 Jun 2026 |
| River Valley Nursing and Rehabilitation | Pleasant Valley | 44 | 2 | 2 | 4 | 38 | 86.4 | — | 10 Jun 2026 |
All 11 facilities in Scott County
Questions and answers
How many deficiencies has Bettendorf Health Care Center been cited for?
62 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Iowa median is 16 per facility.
Has Bettendorf Health Care Center been fined?
Yes. CMS lists fines totalling $36K in the period covered, plus 1 payment denial.
How does staffing at Bettendorf Health Care Center compare?
Reported total nurse staffing is 3.2 hours per resident per day against a Iowa median of 3.7 and a national average of 3.9.
Who operates Bettendorf Health Care Center?
It is part of the Campbell Street Services chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Birchwood Healthcare Partners LLC, Campbell Street Services LLC and Holdco, Ia 5, LLC. Individual owners and managers are not listed on this site.
When was Bettendorf Health Care Center last inspected?
The most recent survey or investigation in the CMS record is dated 28 Apr 2026; the most recent standard health survey was 11 Sep 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.