Elder Care Record

Wisconsin › Dane County › Madison

Capitol Lakes Health Center

333 W Main St, Madison, WI 53703

CCN 525305 · Non-profit, corporation · 49 certified beds · chain Pacific Retirement Services

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 49 beds, Capitol Lakes Health Center serves Madison in Dane County, Wisconsin and has taken Medicare and Medicaid residents since 1979.

CMS gives it 4 of 5 stars overall, above the Wisconsin median of 3; the health inspection rating is 3, staffing 5 and quality measures 3.

Inspectors recorded 13 health deficiencies across the three most recent survey cycles (1, 8, 4 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 26.5 per 100 beds, about the same as the state median of 31.8.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 6.7 hours per resident per day (2.0 RN), above the Wisconsin median of 4.0; nursing staff turnover is 57.3%.

13health deficiencies, 3 survey cycles1 at actual harm or worse
$0fines listed by CMS0 penalties in period
6.7nurse hours per resident per daystate median 4.0
53%occupancy (residents ÷ beds)26 residents a day

Compared with county, state and nation

MeasureThis facilityDane Co. medianWisconsin medianUS average
Overall star rating4333.0
Health citations, 3 cycles13282128.7
Citations per 100 beds26.543.031.826.8
Total nurse hours per resident day6.74.84.03.9
RN hours per resident day2.01.10.90.7
Nursing staff turnover57.3%57.8%46.2%45.8%
Fines listed$0$15,642$0—

County and state figures are medians across facilities (16 in the county, 323 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)1
Cycle 28
Cycle 34

Dark bar: this facility. Grey bar: Wisconsin average per facility for the same cycle, as published by CMS. Standard health survey dates: 10 Mar 2026, 6 Nov 2024.

Severity mix: J ×1 D ×7 E ×1 F ×4

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
10 Mar 2026F0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.JStandard survey31 Mar 2026
6 Nov 2024F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.FStandard survey6 Dec 2024
6 Nov 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey6 Dec 2024
6 Nov 2024F0880Provide and implement an infection prevention and control program.FStandard survey6 Dec 2024
6 Nov 2024F0687Provide appropriate foot care.EStandard survey6 Dec 2024
6 Nov 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey6 Dec 2024
6 Nov 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation6 Dec 2024
6 Nov 2024F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey6 Dec 2024
6 Nov 2024F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey6 Dec 2024
5 Oct 2023F0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.FStandard survey3 Nov 2023
5 Oct 2023F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey3 Nov 2023
5 Oct 2023F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey3 Nov 2023
5 Oct 2023F0759Ensure medication error rates are not 5 percent or greater.DStandard survey3 Nov 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing6.69 h
Nurse aides3.91 h
LPN0.79 h
RN2 h
Weekend total5.59 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Wisconsin average. Turnover: nursing staff 57.3%, RNs 25.0%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityWisconsin medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay15.4%15.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%1.5%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%2.3%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.3%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.1%0.9%1.0%
Percentage of long-stay residents with pressure ulcersLong Stay6.2%4.4%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay25.6%14.4%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, corporation. Legal business name: Capitol Lakes Inc.. Chain: Pacific Retirement Services (10 facilities).

OrganisationRole in the CMS recordInterestSince
Kbc Bank Nv5% or greater security interestNOT APPLICABLE01/01/2022
Pacific Retirement Services IncOperational/managerial controlNOT APPLICABLE04/01/2008

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Dane County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Avina of Sun PrairieSun Prairie505421632.0—8 Jan 2026
Badger Prairie HCCVerona12055597.5—10 Sep 2025
Skaalen Nursing and Rehabilitation CenterStoughton70555811.4—10 Sep 2024
Hebron OaksMadison704351014.3$15K8 Jan 2026
Oak Park Place of NakomaMadison333343090.9—22 Jan 2026
Oakwood Village East Health and Rehab CenterMadison403251640.0$212K22 Oct 2025
Sun Prairie Senior LivingSun Prairie523323159.6—1 Apr 2026
Waunakee Valley Senior LivingWaunakee843222428.6$33K9 Apr 2026

All 16 facilities in Dane County

Questions and answers

How many deficiencies has Capitol Lakes Health Center been cited for?

13 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Wisconsin median is 21 per facility.

Has Capitol Lakes Health Center been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Capitol Lakes Health Center compare?

Reported total nurse staffing is 6.7 hours per resident per day against a Wisconsin median of 4.0 and a national average of 3.9.

Who operates Capitol Lakes Health Center?

It is part of the Pacific Retirement Services chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Pacific Retirement Services Inc. Individual owners and managers are not listed on this site.

When was Capitol Lakes Health Center last inspected?

The most recent survey or investigation in the CMS record is dated 10 Mar 2026; the most recent standard health survey was 10 Mar 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.