Massachusetts › Norfolk County › Randolph
Care One At Randolph
49 Thomas Patten Drive, Randolph, MA 02368
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Care One At Randolph is a For-profit, limited liability company nursing home in Randolph, Massachusetts, certified for 168 beds and caring for about 142 residents a day.
CMS gives it 1 of 5 stars overall, below the Massachusetts median of 3; the health inspection rating is 1, staffing 3 and quality measures 3.
Inspectors recorded 60 health deficiencies across the three most recent survey cycles (21, 22, 17 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 35.7 per 100 beds, more than the state median of 21.7.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.6 hours per resident per day (0.5 RN), close to the Massachusetts median of 3.7; nursing staff turnover is 23.3%.
Compared with county, state and nation
| Measure | This facility | Norfolk Co. median | Massachusetts median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 60 | 29 | 27 | 28.7 |
| Citations per 100 beds | 35.7 | 22.6 | 21.7 | 26.8 |
| Total nurse hours per resident day | 3.6 | 3.8 | 3.7 | 3.9 |
| RN hours per resident day | 0.5 | 0.6 | 0.6 | 0.7 |
| Nursing staff turnover | 23.3% | 31.4% | 37.7% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (33 in the county, 341 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Massachusetts average per facility for the same cycle, as published by CMS. Standard health survey dates: 14 Aug 2025, 15 Aug 2024.
Severity mix: G ×1 D ×37 E ×19 F ×2 B ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 14 Aug 2025 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 22 Sep 2025 |
| 14 Aug 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | Standard survey | 22 Sep 2025 |
| 14 Aug 2025 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | E | Standard survey | 22 Sep 2025 |
| 14 Aug 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 22 Sep 2025 |
| 14 Aug 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard survey | 22 Sep 2025 |
| 14 Aug 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 22 Sep 2025 |
| 14 Aug 2025 | F0712 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | E | Standard survey | 22 Sep 2025 |
| 14 Aug 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 22 Sep 2025 |
| 14 Aug 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 22 Sep 2025 |
| 14 Aug 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 22 Sep 2025 |
| 14 Aug 2025 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 22 Sep 2025 |
| 14 Aug 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 22 Sep 2025 |
| 14 Aug 2025 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 22 Sep 2025 |
| 14 Aug 2025 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 22 Sep 2025 |
| 14 Aug 2025 | F0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Standard survey | 22 Sep 2025 |
| 14 Aug 2025 | F0687 | Provide appropriate foot care. | D | Standard survey | 22 Sep 2025 |
| 14 Aug 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 22 Sep 2025 |
| 14 Aug 2025 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Standard survey | 22 Sep 2025 |
| 14 Aug 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 22 Sep 2025 |
| 14 Aug 2025 | F0773 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | Standard survey | 22 Sep 2025 |
| 14 Aug 2025 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | B | Standard survey | 22 Sep 2025 |
| 27 May 2025 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Complaint investigation | 30 Jun 2025 |
| 27 May 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 30 Jun 2025 |
| 27 May 2025 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Complaint investigation | 23 Jun 2025 |
| 20 Mar 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 14 Apr 2025 |
| 4 Dec 2024 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | Complaint investigation | 13 Jan 2025 |
| 4 Dec 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 13 Jan 2025 |
| 4 Dec 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 13 Jan 2025 |
| 9 Oct 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 18 Nov 2024 |
| 9 Oct 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 18 Nov 2024 |
| 9 Oct 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 4 Oct 2024 |
| 9 Oct 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 4 Oct 2024 |
| 15 Aug 2024 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | E | Standard survey | 23 Sep 2024 |
| 15 Aug 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 23 Sep 2024 |
| 15 Aug 2024 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | E | Standard survey | 23 Sep 2024 |
| 15 Aug 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 23 Sep 2024 |
| 15 Aug 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 23 Sep 2024 |
| 15 Aug 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 23 Sep 2024 |
| 15 Aug 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 23 Sep 2024 |
| 15 Aug 2024 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 23 Sep 2024 |
| 15 Aug 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 23 Sep 2024 |
| 15 Aug 2024 | F0675 | Honor each resident's preferences, choices, values and beliefs. | D | Standard survey | 23 Sep 2024 |
| 15 Aug 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 23 Sep 2024 |
| 29 May 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Complaint investigation | 2 Jul 2024 |
| 29 May 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 28 Jun 2024 |
| 24 May 2023 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | G | Standard survey | 21 Jun 2023 |
| 24 May 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 26 Jun 2023 |
| 24 May 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 13 Jul 2023 |
| 24 May 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 26 Jun 2023 |
| 24 May 2023 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 21 Jun 2023 |
| 24 May 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 21 Jun 2023 |
| 24 May 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 21 Jun 2023 |
| 24 May 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 21 Jun 2023 |
| 24 May 2023 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 21 Jun 2023 |
| 24 May 2023 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Standard survey | 21 Jun 2023 |
| 24 May 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 21 Jun 2023 |
| 24 May 2023 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 21 Jun 2023 |
| 24 May 2023 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 21 Jun 2023 |
| 24 May 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 21 Jun 2023 |
| 24 May 2023 | F0908 | Keep all essential equipment working safely. | D | Standard survey | 26 Jun 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Massachusetts average. Turnover: nursing staff 23.3%, RNs 40.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Massachusetts median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 15.7% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.8% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.2% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.7% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.9% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 15.5% | 14.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.7% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 20.7% | 19.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: 49 Thomas Patten Drive Operating Company, Llc. Chain: Careone (37 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Thci of Massachusetts, LLC | 5% or greater direct ownership interest | NO PERCENTAGE PROVIDED | 07/01/2003 |
| Care Realty, LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 04/30/2002 |
| Des-I 2016 Grat | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 12/01/2021 |
| Healthbridge Management LLC | Operational/managerial control | NOT APPLICABLE | 07/01/2003 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Norfolk County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Alliance Health At Braintree | Braintree | 101 | 5 | 5 | 4 | 4 | 4.0 | — | 25 Jul 2024 |
| Copley At Stoughton Nursing Care Center | Stoughton | 123 | 5 | 3 | 5 | 22 | 17.9 | — | 14 Jan 2026 |
| Dwyer Home | Weymouth | 50 | 5 | 5 | 4 | 4 | 8.0 | — | 12 Dec 2023 |
| Ellis Nursing Home (the) | Norwood | 191 | 5 | 4 | 3 | 27 | 14.1 | $57K | 14 May 2026 |
| John Scott House Nursing & Rehabilitation Center | Braintree | 138 | 5 | 4 | 4 | 24 | 17.4 | — | 15 Jan 2026 |
| Newbridge On the Charles Skilled Nursing Facility | Dedham | 48 | 5 | 5 | 4 | 1 | 2.1 | — | 13 May 2026 |
| South Cove Manor Nursing & Rehabilitation Center | Quincy | 141 | 5 | 5 | 4 | 16 | 11.3 | — | 31 Jul 2024 |
| Thomas Upham House | Medfield | 42 | 5 | 4 | 5 | 11 | 26.2 | — | 20 Nov 2025 |
All 33 facilities in Norfolk County
Questions and answers
How many deficiencies has Care One At Randolph been cited for?
60 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Massachusetts median is 27 per facility.
Has Care One At Randolph been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Care One At Randolph compare?
Reported total nurse staffing is 3.6 hours per resident per day against a Massachusetts median of 3.7 and a national average of 3.9.
Who operates Care One At Randolph?
It is part of the Careone chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Thci of Massachusetts, LLC, Care Realty, LLC and Des-I 2016 Grat. Individual owners and managers are not listed on this site.
When was Care One At Randolph last inspected?
The most recent survey or investigation in the CMS record is dated 14 Aug 2025; the most recent standard health survey was 14 Aug 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.