Massachusetts › Norfolk County › Quincy
Regalcare At Quincy
211 Franklin Street, Quincy, MA 02169
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Regalcare At Quincy is a For-profit, limited liability company nursing home in Quincy, Massachusetts, certified for 71 beds and caring for about 56 residents a day.
CMS gives it 1 of 5 stars overall, below the Massachusetts median of 3; the health inspection rating is 1, staffing 3 and quality measures 2.
Inspectors recorded 29 health deficiencies across the three most recent survey cycles (17, 3, 9 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 40.8 per 100 beds, more than the state median of 21.7.
CMS lists 1 penalty in the period covered: fines totalling $11K.
Reported nurse staffing is 3.7 hours per resident per day (0.8 RN), close to the Massachusetts median of 3.7; nursing staff turnover is 38.3%.
Compared with county, state and nation
| Measure | This facility | Norfolk Co. median | Massachusetts median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 29 | 29 | 27 | 28.7 |
| Citations per 100 beds | 40.8 | 22.6 | 21.7 | 26.8 |
| Total nurse hours per resident day | 3.7 | 3.8 | 3.7 | 3.9 |
| RN hours per resident day | 0.8 | 0.6 | 0.6 | 0.7 |
| Nursing staff turnover | 38.3% | 31.4% | 37.7% | 45.8% |
| Fines listed | $10,773 | $0 | $0 | — |
County and state figures are medians across facilities (33 in the county, 341 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Massachusetts average per facility for the same cycle, as published by CMS. Standard health survey dates: 8 Apr 2025, 15 May 2024.
Severity mix: G ×1 D ×13 E ×12 B ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 8 Apr 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Standard survey | 30 Apr 2025 |
| 8 Apr 2025 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Standard survey | 30 Apr 2025 |
| 8 Apr 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 30 Apr 2025 |
| 8 Apr 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 30 Apr 2025 |
| 8 Apr 2025 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | E | Standard survey | 30 Apr 2025 |
| 8 Apr 2025 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Standard survey | 30 Apr 2025 |
| 8 Apr 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 30 Apr 2025 |
| 8 Apr 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 30 Apr 2025 |
| 8 Apr 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 30 Apr 2025 |
| 8 Apr 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 30 Apr 2025 |
| 8 Apr 2025 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 30 Apr 2025 |
| 8 Apr 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 30 Apr 2025 |
| 8 Apr 2025 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | D | Standard survey | 30 Apr 2025 |
| 8 Apr 2025 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Standard survey | 30 Apr 2025 |
| 8 Apr 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 30 Apr 2025 |
| 8 Apr 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 30 Apr 2025 |
| 8 Apr 2025 | F0908 | Keep all essential equipment working safely. | B | Standard survey | 30 Apr 2025 |
| 15 May 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 13 Jun 2024 |
| 15 May 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 13 Jun 2024 |
| 15 May 2024 | F0777 | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. | D | Standard survey | 13 Jun 2024 |
| 21 Nov 2023 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | E | Complaint investigation | 21 Dec 2023 |
| 21 Nov 2023 | F0675 | Honor each resident's preferences, choices, values and beliefs. | D | Complaint investigation | 21 Dec 2023 |
| 21 Nov 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 21 Dec 2023 |
| 19 Sep 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 9 Oct 2023 |
| 19 Sep 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 31 Oct 2023 |
| 27 Dec 2022 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 20 Jan 2023 |
| 27 Dec 2022 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 20 Jan 2023 |
| 27 Dec 2022 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | B | Standard survey | 20 Jan 2023 |
| 27 Dec 2022 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | B | Standard survey | 20 Jan 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 19 Sep 2023 | Fine | $10,773 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Massachusetts average. Turnover: nursing staff 38.3%, RNs 45.5%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Massachusetts median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 26.8% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.3% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 3.8% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.2% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 22.8% | 14.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 1.8% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 14.6% | 19.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Rc Quincy Llc. Chain: Regalcare (9 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Rc Opco Holdco LLC | 5% or greater direct ownership interest | 100% | 09/01/2022 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Norfolk County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Alliance Health At Braintree | Braintree | 101 | 5 | 5 | 4 | 4 | 4.0 | — | 25 Jul 2024 |
| Copley At Stoughton Nursing Care Center | Stoughton | 123 | 5 | 3 | 5 | 22 | 17.9 | — | 14 Jan 2026 |
| Dwyer Home | Weymouth | 50 | 5 | 5 | 4 | 4 | 8.0 | — | 12 Dec 2023 |
| Ellis Nursing Home (the) | Norwood | 191 | 5 | 4 | 3 | 27 | 14.1 | $57K | 14 May 2026 |
| John Scott House Nursing & Rehabilitation Center | Braintree | 138 | 5 | 4 | 4 | 24 | 17.4 | — | 15 Jan 2026 |
| Newbridge On the Charles Skilled Nursing Facility | Dedham | 48 | 5 | 5 | 4 | 1 | 2.1 | — | 13 May 2026 |
| South Cove Manor Nursing & Rehabilitation Center | Quincy | 141 | 5 | 5 | 4 | 16 | 11.3 | — | 31 Jul 2024 |
| Thomas Upham House | Medfield | 42 | 5 | 4 | 5 | 11 | 26.2 | — | 20 Nov 2025 |
All 33 facilities in Norfolk County
Questions and answers
How many deficiencies has Regalcare At Quincy been cited for?
29 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Massachusetts median is 27 per facility.
Has Regalcare At Quincy been fined?
Yes. CMS lists fines totalling $11K in the period covered.
How does staffing at Regalcare At Quincy compare?
Reported total nurse staffing is 3.7 hours per resident per day against a Massachusetts median of 3.7 and a national average of 3.9.
Who operates Regalcare At Quincy?
It is part of the Regalcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Rc Opco Holdco LLC. Individual owners and managers are not listed on this site.
When was Regalcare At Quincy last inspected?
The most recent survey or investigation in the CMS record is dated 8 Apr 2025; the most recent standard health survey was 8 Apr 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.