New Jersey › Bergen County › New Milford
Careone At New Milford
800 River Road, New Milford, NJ 07646
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 236 beds, Careone At New Milford serves New Milford in Bergen County, New Jersey and has taken Medicare and Medicaid residents since 1991.
CMS gives it 3 of 5 stars overall, below the New Jersey median of 4; the health inspection rating is 2, staffing 3 and quality measures 5.
Inspectors recorded 32 health deficiencies across the three most recent survey cycles (18, 10, 4 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 13.6 per 100 beds, about the same as the state median of 15.2.
CMS lists 1 penalty in the period covered: fines totalling $15K.
Reported nurse staffing is 2.8 hours per resident per day (0.5 RN), below the New Jersey median of 3.6; nursing staff turnover is 13.1%.
Compared with county, state and nation
| Measure | This facility | Bergen Co. median | New Jersey median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 4 | 3.0 |
| Health citations, 3 cycles | 32 | 22 | 21 | 28.7 |
| Citations per 100 beds | 13.6 | 14.8 | 15.2 | 26.8 |
| Total nurse hours per resident day | 2.8 | 3.7 | 3.6 | 3.9 |
| RN hours per resident day | 0.5 | 0.8 | 0.5 | 0.7 |
| Nursing staff turnover | 13.1% | 30.4% | 38.9% | 45.8% |
| Fines listed | $15,334 | $0 | $0 | — |
County and state figures are medians across facilities (29 in the county, 348 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: New Jersey average per facility for the same cycle, as published by CMS. Standard health survey dates: 6 Mar 2025, 18 Jan 2023.
Severity mix: J ×1 D ×28 E ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 1 Jul 2026 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | Complaint investigation | Deficient, Provider has no plan of correction |
| 15 May 2026 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 30 Jun 2026 |
| 6 Mar 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 31 Jul 2023 |
| 6 Mar 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 28 Mar 2025 |
| 6 Mar 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 28 Mar 2025 |
| 6 Mar 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 28 Mar 2025 |
| 6 Mar 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 28 Mar 2025 |
| 6 Mar 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 28 Mar 2025 |
| 6 Mar 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 28 Mar 2025 |
| 6 Mar 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 28 Mar 2025 |
| 6 Mar 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 28 Mar 2025 |
| 6 Mar 2025 | F0711 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | D | Standard survey | 28 Mar 2025 |
| 6 Mar 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 28 Mar 2025 |
| 6 Mar 2025 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 28 Mar 2025 |
| 6 Mar 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 28 Mar 2025 |
| 6 Mar 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 28 Mar 2025 |
| 6 Mar 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 28 Mar 2025 |
| 6 Mar 2025 | F0944 | Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. | D | Standard survey | 28 Mar 2025 |
| 26 Jan 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 2 Feb 2024 |
| 26 Jan 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 2 Feb 2024 |
| 18 Jan 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard survey | 28 Feb 2023 |
| 18 Jan 2023 | F0730 | Observe each nurse aide's job performance and give regular training. | E | Standard survey | 28 Feb 2023 |
| 18 Jan 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 28 Feb 2023 |
| 18 Jan 2023 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Standard survey | 28 Feb 2023 |
| 18 Jan 2023 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 13 Mar 2023 |
| 18 Jan 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 28 Feb 2023 |
| 18 Jan 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 28 Feb 2023 |
| 18 Jan 2023 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Standard survey | 28 Feb 2023 |
| 18 Jan 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 10 Feb 2023 |
| 18 Jan 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 28 Feb 2023 |
| 26 Jan 2021 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 2 Mar 2021 |
| 26 Jan 2021 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 2 Mar 2021 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 6 Mar 2025 | Fine | $15,334 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the New Jersey average. Turnover: nursing staff 13.1%, RNs 10.5%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | New Jersey median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 13.8% | 7.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.4% | 0.2% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.5% | 0.4% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.0% | 2.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.1% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 10.8% | 6.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.8% | 4.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 22.6% | 11.8% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: 800 River Road Operating Company, Llc. Chain: Careone (37 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Thci of New Jersry LLC | 5% or greater direct ownership interest | 100% | 11/25/2008 |
| Care Realty, LLC | 5% or greater indirect ownership interest | 100% | 01/10/2003 |
| Des-I 2016 Grat | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 12/01/2021 |
| Healthbridge Management LLC | Operational/managerial control | NOT APPLICABLE | 08/01/2003 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Bergen County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Careone At Valley | Westwood | 98 | 5 | 5 | 2 | 8 | 8.2 | — | 24 Apr 2026 |
| Emerson Health Care Center | Emerson | 155 | 5 | 5 | 1 | 5 | 3.2 | — | 13 Feb 2023 |
| Family of Caring Healthcare At Ridgewood | Ridgewood | 96 | 5 | 4 | 4 | 16 | 16.7 | — | 5 May 2025 |
| New Jersey Veterans Memorial Home At Paramus | Paramus | 336 | 5 | 5 | 5 | 7 | 2.1 | — | 23 Jan 2026 |
| Woodcliff Lake Health & Rehabilitation Center | Woodcliff Lake | 114 | 5 | 5 | 2 | 7 | 6.1 | — | 6 May 2025 |
| Actors Fund Home | Englewood | 107 | 4 | 4 | 5 | 15 | 14.0 | — | 24 Jul 2025 |
| Allendale Rehabilitation and Healthcare Center | Allendale | 120 | 4 | 3 | 2 | 23 | 19.2 | — | 25 Nov 2025 |
| Atlas Rehabilitation and Healthcare At Maywood | Maywood | 120 | 4 | 3 | 2 | 18 | 15.0 | — | 11 Aug 2025 |
All 29 facilities in Bergen County
Questions and answers
How many deficiencies has Careone At New Milford been cited for?
32 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The New Jersey median is 21 per facility.
Has Careone At New Milford been fined?
Yes. CMS lists fines totalling $15K in the period covered.
How does staffing at Careone At New Milford compare?
Reported total nurse staffing is 2.8 hours per resident per day against a New Jersey median of 3.6 and a national average of 3.9.
Who operates Careone At New Milford?
It is part of the Careone chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Thci of New Jersry LLC, Care Realty, LLC and Des-I 2016 Grat. Individual owners and managers are not listed on this site.
When was Careone At New Milford last inspected?
The most recent survey or investigation in the CMS record is dated 1 Jul 2026; the most recent standard health survey was 6 Mar 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.