Michigan › Genesee County › Linden
Caretel Inns of Linden
202 South Bridge Street, Linden, MI 48451
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Caretel Inns of Linden is a For-profit, corporation nursing home in Linden, Michigan, certified for 60 beds and caring for about 58 residents a day.
CMS gives it 2 of 5 stars overall, below the Michigan median of 3; the health inspection rating is 2, staffing 2 and quality measures 4.
Inspectors recorded 58 health deficiencies across the three most recent survey cycles (18, 23, 17 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 96.7 per 100 beds, more than the state median of 29.4.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.5 hours per resident per day (0.7 RN), close to the Michigan median of 3.8; nursing staff turnover is 57.5%.
CMS flags that the facility carries the CMS abuse icon.
Compared with county, state and nation
| Measure | This facility | Genesee Co. median | Michigan median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 58 | 41 | 29 | 28.7 |
| Citations per 100 beds | 96.7 | 35.6 | 29.4 | 26.8 |
| Total nurse hours per resident day | 3.5 | 3.9 | 3.8 | 3.9 |
| RN hours per resident day | 0.7 | 0.7 | 0.7 | 0.7 |
| Nursing staff turnover | 57.5% | 43.5% | 44.6% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (15 in the county, 422 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Michigan average per facility for the same cycle, as published by CMS. Standard health survey dates: 9 Sep 2025, 22 Aug 2024.
Severity mix: G ×1 D ×40 E ×14 F ×2 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 14 Apr 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 11 May 2026 |
| 3 Mar 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 20 Mar 2026 |
| 3 Mar 2026 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 20 Mar 2026 |
| 9 Sep 2025 | F0880 | Provide and implement an infection prevention and control program. | F | Complaint investigation | 15 Oct 2025 |
| 9 Sep 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Complaint investigation | 15 Oct 2025 |
| 9 Sep 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 15 Oct 2025 |
| 9 Sep 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Complaint investigation | 15 Oct 2025 |
| 9 Sep 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 15 Oct 2025 |
| 9 Sep 2025 | F0814 | Dispose of garbage and refuse properly. | E | Standard survey | 15 Oct 2025 |
| 9 Sep 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 15 Oct 2025 |
| 9 Sep 2025 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 15 Oct 2025 |
| 9 Sep 2025 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 15 Oct 2025 |
| 9 Sep 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 15 Oct 2025 |
| 9 Sep 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 15 Oct 2025 |
| 9 Sep 2025 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 15 Oct 2025 |
| 9 Sep 2025 | F0881 | Implement a program that monitors antibiotic use. | D | Standard survey | 15 Oct 2025 |
| 9 Sep 2025 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 15 Oct 2025 |
| 9 Sep 2025 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | D | Standard survey | 15 Oct 2025 |
| 23 Jan 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 24 Jan 2025 |
| 3 Dec 2024 | F0908 | Keep all essential equipment working safely. | D | Complaint investigation | 23 Dec 2024 |
| 22 Aug 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 19 Sep 2024 |
| 22 Aug 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Complaint investigation | 19 Sep 2024 |
| 22 Aug 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Complaint investigation | 19 Sep 2024 |
| 22 Aug 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 19 Sep 2024 |
| 22 Aug 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Complaint investigation | 19 Sep 2024 |
| 22 Aug 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 19 Sep 2024 |
| 22 Aug 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 19 Sep 2024 |
| 22 Aug 2024 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 19 Sep 2024 |
| 22 Aug 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 19 Sep 2024 |
| 22 Aug 2024 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 19 Sep 2024 |
| 22 Aug 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 19 Sep 2024 |
| 22 Aug 2024 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Complaint investigation | 19 Sep 2024 |
| 22 Aug 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 19 Sep 2024 |
| 22 Aug 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Complaint investigation | 19 Sep 2024 |
| 22 Aug 2024 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 19 Sep 2024 |
| 22 Aug 2024 | F0732 | Post nurse staffing information every day. | D | Standard survey | 19 Sep 2024 |
| 22 Aug 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 19 Sep 2024 |
| 22 Aug 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 19 Sep 2024 |
| 22 Aug 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Complaint investigation | 19 Sep 2024 |
| 22 Aug 2024 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 19 Sep 2024 |
| 22 Aug 2024 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Complaint investigation | 19 Sep 2024 |
| 28 Sep 2023 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 26 Oct 2023 |
| 28 Sep 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 26 Oct 2023 |
| 28 Sep 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 26 Oct 2023 |
| 28 Sep 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 26 Oct 2023 |
| 28 Sep 2023 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Standard survey | 26 Oct 2023 |
| 28 Sep 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 26 Oct 2023 |
| 28 Sep 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 26 Oct 2023 |
| 28 Sep 2023 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Standard survey | 26 Oct 2023 |
| 28 Sep 2023 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 26 Oct 2023 |
| 28 Sep 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 26 Oct 2023 |
| 28 Sep 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 26 Oct 2023 |
| 28 Sep 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 26 Oct 2023 |
| 28 Sep 2023 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 26 Oct 2023 |
| 28 Sep 2023 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 26 Oct 2023 |
| 28 Sep 2023 | F0710 | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. | D | Standard survey | 26 Oct 2023 |
| 28 Sep 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 26 Oct 2023 |
| 28 Sep 2023 | F0641 | Ensure each resident receives an accurate assessment. | C | Standard survey | 26 Oct 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Michigan average. Turnover: nursing staff 57.5%, RNs 57.1%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Michigan median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 14.3% | 9.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.9% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 5.6% | 2.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.6% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 13.7% | 10.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.0% | 4.7% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 14.9% | 13.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Wood Care X, Inc.. Chain: Symphony Care Network (7 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Symphony of Michigan Holdings LLC | 5% or greater direct ownership interest | 100% | 06/01/2020 |
| Benoit Holdings LLC | 5% or greater indirect ownership interest | 20% | 06/01/2020 |
| Calumet South LLC | 5% or greater indirect ownership interest | 5% | 06/01/2020 |
| Gzlt Holdings LLC | 5% or greater indirect ownership interest | 10% | 06/01/2020 |
| Drake Louis Enterprise, LLC | Operational/managerial control | NOT APPLICABLE | 06/01/2020 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Genesee County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Argentine Care Center | Linden | 60 | 5 | 3 | 5 | 25 | 41.7 | — | 26 Mar 2026 |
| Fenton Healthcare | Fenton | 92 | 5 | 4 | 4 | 21 | 22.8 | — | 8 Apr 2026 |
| Regency At Grand Blanc | Grand Blanc | 138 | 5 | 3 | 5 | 25 | 18.1 | — | 7 Apr 2026 |
| The Oaks At Woodfield | Grand Blanc | 64 | 4 | 3 | 4 | 23 | 35.9 | — | 10 Jun 2026 |
| Wellbridge of Grand Blanc | Grand Blanc | 128 | 4 | 2 | 5 | 41 | 32.0 | $34K | 7 Jan 2026 |
| Briarwood Nursing and Rehabilitation | Flint | 117 | 3 | 2 | 4 | 36 | 30.8 | — | 3 Jun 2026 |
| Wellbridge of Fenton | Fenton | 100 | 3 | 3 | 4 | 37 | 37.0 | — | 15 Jan 2026 |
| Maple Woods Manorabuse icon | Clio | 151 | 2 | 2 | 3 | 33 | 21.9 | $59K | 3 Jun 2026 |
All 15 facilities in Genesee County
Questions and answers
How many deficiencies has Caretel Inns of Linden been cited for?
58 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Michigan median is 29 per facility.
Has Caretel Inns of Linden been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Caretel Inns of Linden compare?
Reported total nurse staffing is 3.5 hours per resident per day against a Michigan median of 3.8 and a national average of 3.9.
Who operates Caretel Inns of Linden?
It is part of the Symphony Care Network chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Symphony of Michigan Holdings LLC, Benoit Holdings LLC and Calumet South LLC. Individual owners and managers are not listed on this site.
When was Caretel Inns of Linden last inspected?
The most recent survey or investigation in the CMS record is dated 14 Apr 2026; the most recent standard health survey was 9 Sep 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.