Massachusetts › Middlesex County › Bedford
Carleton-Willard Village Retirement & Nursing Ctr
100 Old Billerica Road, Bedford, MA 01730
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Carleton-Willard Village Retirement & Nursing Ctr is a Non-profit, corporation nursing home in Bedford, Massachusetts, certified for 179 beds and caring for about 92 residents a day.
CMS gives it 5 of 5 stars overall, above the Massachusetts median of 3; the health inspection rating is 3, staffing 5 and quality measures 5.
Inspectors recorded 11 health deficiencies across the three most recent survey cycles (0, 5, 6 by cycle, most recent first), 5 of them at the actual-harm or immediate-jeopardy level. That is 6.1 per 100 beds, fewer than the state median of 21.7.
CMS lists 2 penalties in the period covered: fines totalling $25K.
Reported nurse staffing is 5.2 hours per resident per day (1.0 RN), above the Massachusetts median of 3.7; nursing staff turnover is 32.3%.
Compared with county, state and nation
| Measure | This facility | Middlesex Co. median | Massachusetts median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 11 | 27 | 27 | 28.7 |
| Citations per 100 beds | 6.1 | 24.7 | 21.7 | 26.8 |
| Total nurse hours per resident day | 5.2 | 3.8 | 3.7 | 3.9 |
| RN hours per resident day | 1.0 | 0.6 | 0.6 | 0.7 |
| Nursing staff turnover | 32.3% | 33.0% | 37.7% | 45.8% |
| Fines listed | $25,497 | $8,512 | $0 | — |
County and state figures are medians across facilities (72 in the county, 341 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Massachusetts average per facility for the same cycle, as published by CMS. Standard health survey dates: 13 May 2026, 7 Feb 2025.
Severity mix: J ×3 G ×2 D ×5 E ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 10 Jun 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 9 Jun 2025 |
| 10 Jun 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | J | Complaint investigation | 9 Jun 2025 |
| 10 Jun 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 9 Jun 2025 |
| 7 Feb 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 12 Mar 2025 |
| 7 Feb 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 12 Mar 2025 |
| 29 May 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | G | Complaint investigation | 5 Jul 2024 |
| 29 May 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 5 Jul 2024 |
| 29 May 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 5 Jul 2024 |
| 13 Sep 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 11 Oct 2023 |
| 13 Sep 2023 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 11 Oct 2023 |
| 13 Sep 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 11 Oct 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 10 Jun 2025 | Fine | $16,985 | |
| 29 May 2024 | Fine | $8,512 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Massachusetts average. Turnover: nursing staff 32.3%, RNs 25.9%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Massachusetts median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 18.6% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.7% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.2% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 13.0% | 14.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.4% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 11.4% | 19.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Carleton-Willard Homes Inc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Carleton-Willard Homes Inc | 5% or greater direct ownership interest | 100% | 12/23/1980 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Middlesex County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Aberjona Rehabilitation and Nursing Center | Winchester | 123 | 5 | 5 | 4 | 6 | 4.9 | — | 15 May 2024 |
| Bear Hill Healthcare and Rehabilitation Center | Stoneham | 169 | 5 | 4 | 3 | 27 | 16.0 | $16K | 15 Jan 2026 |
| Bethany Skilled Nursing Facility | Framingham | 169 | 5 | 5 | 5 | 4 | 2.4 | $9K | 26 Sep 2024 |
| Brookhaven At Lexington | Lexington | 49 | 5 | 5 | — | 4 | 8.2 | — | 22 Oct 2024 |
| Campion Health & Wellness, Inc | Weston | 70 | 5 | 5 | 5 | 1 | 1.4 | — | 12 Apr 2023 |
| Care One At Wilmington | Wilmington | 132 | 5 | 5 | 3 | 4 | 3.0 | — | 31 Jul 2025 |
| D'Youville Care For Advanced Therapy | Lowell | 33 | 5 | 5 | 4 | 5 | 15.2 | — | 9 Apr 2024 |
| Elmhurst Healthcare (the) | Melrose | 45 | 5 | 5 | 5 | 20 | 44.4 | — | 10 Jul 2024 |
All 72 facilities in Middlesex County
Questions and answers
How many deficiencies has Carleton-Willard Village Retirement & Nursing Ctr been cited for?
11 health deficiencies across the three most recent survey cycles, 5 at the actual-harm or immediate-jeopardy level. The Massachusetts median is 27 per facility.
Has Carleton-Willard Village Retirement & Nursing Ctr been fined?
Yes. CMS lists fines totalling $25K in the period covered.
How does staffing at Carleton-Willard Village Retirement & Nursing Ctr compare?
Reported total nurse staffing is 5.2 hours per resident per day against a Massachusetts median of 3.7 and a national average of 3.9.
Who operates Carleton-Willard Village Retirement & Nursing Ctr?
Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Carleton-Willard Homes Inc. Individual owners and managers are not listed on this site.
When was Carleton-Willard Village Retirement & Nursing Ctr last inspected?
The most recent survey or investigation in the CMS record is dated 10 Jun 2025; the most recent standard health survey was 13 May 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.