Elder Care Record

Massachusetts › Middlesex County › Arlington

Park Avenue Health Center

146 Park Avenue, Arlington, MA 02174

CCN 225584 · For-profit, limited liability company · 89 certified beds · chain Best Care Services

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Park Avenue Health Center, in Arlington, Massachusetts, is certified for 89 beds under for-profit, limited liability company ownership and belongs to the Best Care Services chain.

CMS gives it 1 of 5 stars overall, below the Massachusetts median of 3; the health inspection rating is 1, staffing 4 and quality measures 2.

Inspectors recorded 32 health deficiencies across the three most recent survey cycles (9, 17, 6 by cycle, most recent first), 6 of them at the actual-harm or immediate-jeopardy level. That is 36.0 per 100 beds, more than the state median of 21.7.

CMS lists 3 penalties in the period covered: fines totalling $114K.

Reported nurse staffing is 3.6 hours per resident per day (1.0 RN), close to the Massachusetts median of 3.7; nursing staff turnover is 37.8%.

32health deficiencies, 3 survey cycles6 at actual harm or worse
$114Kfines listed by CMS3 penalties in period
3.6nurse hours per resident per daystate median 3.7
85%occupancy (residents ÷ beds)76 residents a day

Compared with county, state and nation

MeasureThis facilityMiddlesex Co. medianMassachusetts medianUS average
Overall star rating1333.0
Health citations, 3 cycles32272728.7
Citations per 100 beds36.024.721.726.8
Total nurse hours per resident day3.63.83.73.9
RN hours per resident day1.00.60.60.7
Nursing staff turnover37.8%33.0%37.7%45.8%
Fines listed$113,612$8,512$0—

County and state figures are medians across facilities (72 in the county, 341 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)9
Cycle 217
Cycle 36

Dark bar: this facility. Grey bar: Massachusetts average per facility for the same cycle, as published by CMS. Standard health survey dates: 3 Dec 2025, 18 Oct 2024.

Severity mix: J ×4 G ×2 D ×24 E ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
22 Jun 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation1 Jul 2026
22 Jun 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation1 Jul 2026
3 Dec 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EStandard survey29 Dec 2025
3 Dec 2025F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DStandard survey29 Dec 2025
3 Dec 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey29 Dec 2025
3 Dec 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey29 Dec 2025
3 Dec 2025F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey29 Dec 2025
3 Dec 2025F0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.DStandard survey29 Dec 2025
28 Aug 2025F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DComplaint investigation23 Sep 2025
29 Apr 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation17 Apr 2025
19 Mar 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation15 Apr 2025
19 Nov 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation21 Nov 2024
18 Oct 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey13 Nov 2024
18 Oct 2024F0552Ensure that residents are fully informed and understand their health status, care and treatments.DStandard survey13 Nov 2024
18 Oct 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey13 Nov 2024
18 Oct 2024F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DStandard survey13 Nov 2024
18 Oct 2024F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DStandard survey13 Nov 2024
18 Oct 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey13 Nov 2024
18 Oct 2024F0610Respond appropriately to all alleged violations.DStandard survey13 Nov 2024
18 Oct 2024F0641Ensure each resident receives an accurate assessment.DStandard survey13 Nov 2024
18 Oct 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey13 Nov 2024
18 Oct 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey13 Nov 2024
18 Oct 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey13 Nov 2024
18 Oct 2024F0699Provide care or services that was trauma informed and/or culturally competent.DStandard survey13 Nov 2024
18 Oct 2024F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey13 Nov 2024
18 Oct 2024F0760Ensure that residents are free from significant medication errors.DStandard survey13 Nov 2024
11 Oct 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.JStandard survey17 Oct 2023
11 Oct 2023F0658Ensure services provided by the nursing facility meet professional standards of quality.JStandard survey17 Oct 2023
11 Oct 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.JStandard survey17 Oct 2023
11 Oct 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey17 Oct 2023
11 Oct 2023F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey17 Oct 2023
11 Oct 2023F0880Provide and implement an infection prevention and control program.DStandard survey17 Oct 2023

Penalties

DateTypeAmountDetail
29 Apr 2025Fine$12,948
7 Nov 2024Fine$16,801
11 Oct 2023Fine$83,863

Staffing

Total nursing3.59 h
Nurse aides2.07 h
LPN0.5 h
RN1.02 h
Weekend total3.4 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Massachusetts average. Turnover: nursing staff 37.8%, RNs 37.5%; 2 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityMassachusetts medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay40.2%15.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.9%0.6%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.5%1.5%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay6.6%3.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.3%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay26.2%14.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay5.1%3.8%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay11.2%19.6%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Park Avenue Snf Operations Llc. Chain: Best Care Services (10 facilities).

OrganisationRole in the CMS recordInterestSince
Park Avenue SNF Operations Holdings LLCDirect ownership interestNOT APPLICABLE09/01/2021
Bonadio & Co LLPAdp of the snfNOT APPLICABLE08/01/2022
Caregigs LLCAdp of the snfNOT APPLICABLE01/01/2014
Reliant Pro Rehab, LLCAdp of the snfNOT APPLICABLE08/01/2022
Twomagnets LLCAdp of the snfNOT APPLICABLE08/01/2022

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Middlesex County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Aberjona Rehabilitation and Nursing CenterWinchester12355464.9—15 May 2024
Bear Hill Healthcare and Rehabilitation CenterStoneham1695432716.0$16K15 Jan 2026
Bethany Skilled Nursing FacilityFramingham16955542.4$9K26 Sep 2024
Brookhaven At LexingtonLexington4955—48.2—22 Oct 2024
Campion Health & Wellness, IncWeston7055511.4—12 Apr 2023
Care One At WilmingtonWilmington13255343.0—31 Jul 2025
Carleton-Willard Village Retirement & Nursing CtrBedford179535116.1$25K10 Jun 2025
D'Youville Care For Advanced TherapyLowell33554515.2—9 Apr 2024

All 72 facilities in Middlesex County

Questions and answers

How many deficiencies has Park Avenue Health Center been cited for?

32 health deficiencies across the three most recent survey cycles, 6 at the actual-harm or immediate-jeopardy level. The Massachusetts median is 27 per facility.

Has Park Avenue Health Center been fined?

Yes. CMS lists fines totalling $114K in the period covered.

How does staffing at Park Avenue Health Center compare?

Reported total nurse staffing is 3.6 hours per resident per day against a Massachusetts median of 3.7 and a national average of 3.9.

Who operates Park Avenue Health Center?

It is part of the Best Care Services chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Park Avenue SNF Operations Holdings LLC. Individual owners and managers are not listed on this site.

When was Park Avenue Health Center last inspected?

The most recent survey or investigation in the CMS record is dated 22 Jun 2026; the most recent standard health survey was 3 Dec 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.