Illinois › Cook County › Chicago
Carlton At the Lake, The
725 West Montrose Avenue, Chicago, IL 60613
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Carlton At the Lake, The is a For-profit, limited liability company nursing home in Chicago, Illinois, certified for 244 beds and caring for about 170 residents a day.
CMS gives it 2 of 5 stars overall, equal to the Illinois median; the health inspection rating is 2, staffing 2 and quality measures 3.
Inspectors recorded 60 health deficiencies across the three most recent survey cycles (21, 15, 24 by cycle, most recent first), 6 of them at the actual-harm or immediate-jeopardy level. That is 24.6 per 100 beds, about the same as the state median of 28.4.
CMS lists 6 penalties in the period covered: fines totalling $254K and 1 payment denial.
Reported nurse staffing is 3.3 hours per resident per day (0.8 RN), close to the Illinois median of 3.3; nursing staff turnover is 33.1%.
Compared with county, state and nation
| Measure | This facility | Cook Co. median | Illinois median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 2 | 2 | 3.0 |
| Health citations, 3 cycles | 60 | 37 | 34 | 28.7 |
| Citations per 100 beds | 24.6 | 23.8 | 28.4 | 26.8 |
| Total nurse hours per resident day | 3.3 | 3.2 | 3.3 | 3.9 |
| RN hours per resident day | 0.8 | 0.7 | 0.6 | 0.7 |
| Nursing staff turnover | 33.1% | 39.7% | 43.4% | 45.8% |
| Fines listed | $253,556 | $52,199 | $45,123 | — |
County and state figures are medians across facilities (202 in the county, 666 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Illinois average per facility for the same cycle, as published by CMS. Standard health survey dates: 26 Mar 2026, 11 Apr 2025.
Severity mix: J ×1 G ×5 D ×35 E ×13 F ×6
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 28 May 2026 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Complaint investigation | 29 May 2026 |
| 26 Mar 2026 | F0732 | Post nurse staffing information every day. | F | Standard survey | 27 Mar 2026 |
| 26 Mar 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 27 Mar 2026 |
| 26 Mar 2026 | F0813 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | E | Standard survey | 27 Mar 2026 |
| 26 Mar 2026 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 27 Mar 2026 |
| 26 Mar 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 27 Mar 2026 |
| 26 Mar 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 27 Mar 2026 |
| 26 Mar 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 27 Mar 2026 |
| 26 Mar 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 27 Mar 2026 |
| 5 Mar 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 6 Mar 2026 |
| 5 Mar 2026 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 6 Mar 2026 |
| 5 Mar 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 6 Mar 2026 |
| 5 Mar 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 6 Mar 2026 |
| 5 Mar 2026 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Complaint investigation | 6 Mar 2026 |
| 21 Nov 2025 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | F | Complaint investigation | 22 Nov 2025 |
| 21 Nov 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 22 Nov 2025 |
| 7 Nov 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 8 Nov 2025 |
| 8 Sep 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 9 Sep 2025 |
| 8 Sep 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 9 Sep 2025 |
| 25 Aug 2025 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | Complaint investigation | 26 Aug 2025 |
| 25 Aug 2025 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Complaint investigation | 26 Aug 2025 |
| 2 May 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 3 May 2025 |
| 2 May 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 3 May 2025 |
| 11 Apr 2025 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E | Standard survey | 12 Apr 2025 |
| 11 Apr 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 12 Apr 2025 |
| 11 Apr 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 12 Apr 2025 |
| 11 Apr 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 12 Apr 2025 |
| 11 Apr 2025 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Standard survey | 12 Apr 2025 |
| 11 Apr 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 12 Apr 2025 |
| 11 Apr 2025 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 12 Apr 2025 |
| 11 Apr 2025 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Standard survey | 12 Apr 2025 |
| 11 Apr 2025 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Standard survey | 12 Apr 2025 |
| 7 Nov 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 8 Nov 2024 |
| 7 Nov 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 8 Nov 2024 |
| 5 Aug 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 6 Aug 2024 |
| 5 Aug 2024 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Complaint investigation | 6 Aug 2024 |
| 15 Apr 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Complaint investigation | 16 Apr 2024 |
| 15 Apr 2024 | F0569 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | D | Complaint investigation | 16 Apr 2024 |
| 15 Apr 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 16 Apr 2024 |
| 15 Mar 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | G | Standard survey | 16 Mar 2024 |
| 15 Mar 2024 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | E | Standard survey | 16 Mar 2024 |
| 15 Mar 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Standard survey | 16 Mar 2024 |
| 15 Mar 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 16 Mar 2024 |
| 15 Mar 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 16 Mar 2024 |
| 15 Mar 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 16 Mar 2024 |
| 15 Mar 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 16 Mar 2024 |
| 15 Mar 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 16 Mar 2024 |
| 15 Mar 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 16 Mar 2024 |
| 15 Mar 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 16 Mar 2024 |
| 19 Jan 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 3 Feb 2024 |
| 19 Jan 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 3 Feb 2024 |
| 8 Dec 2023 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Complaint investigation | 20 Dec 2023 |
| 2 Nov 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 3 Nov 2023 |
| 2 Nov 2023 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | Complaint investigation | 3 Nov 2023 |
| 2 Nov 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 3 Nov 2023 |
| 2 Nov 2023 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 3 Nov 2023 |
| 2 Nov 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 3 Nov 2023 |
| 4 Oct 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 17 Oct 2023 |
| 4 Oct 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 17 Oct 2023 |
| 4 Oct 2023 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | F | Complaint investigation | 17 Oct 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 25 Aug 2025 | Fine | $12,425 | |
| 15 Mar 2024 | Fine | $16,822 | |
| 19 Jan 2024 | Fine | $16,052 | |
| 2 Nov 2023 | Payment denial | — | 25 days |
| 2 Nov 2023 | Fine | $11,180 | |
| 4 Oct 2023 | Fine | $197,077 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Illinois average. Turnover: nursing staff 33.1%, RNs 37.1%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Illinois median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 3.8% | 11.5% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 2.2% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.1% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.4% | 2.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 3.4% | 1.5% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 2.3% | 12.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 7.7% | 4.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 22.7% | 17.8% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Carlton Skilled Nursing Facility Llc. Chain: Legacy Healthcare (89 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Carlton Associates Limited Partnership | 5% or greater security interest | NOT APPLICABLE | 11/12/2015 |
| Lake Forest Bank & Trust Company, N.A. | 5% or greater security interest | NOT APPLICABLE | 12/01/2024 |
| Lake Forest Bank & Trust Company, N.A. | Operational/managerial control | NOT APPLICABLE | 12/01/2024 |
| Legacy Healthcare Financial Services LLC | Operational/managerial control | NOT APPLICABLE | 11/12/2015 |
| Carlton Associates Limited Partnership | Adp of the snf | NOT APPLICABLE | 11/12/2015 |
| Legacy Healthcare Financial Services LLC | Adp of the snf | NOT APPLICABLE | 11/13/2025 |
| Rsm Us LLP | Adp of the snf | NOT APPLICABLE | 01/01/2024 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Cook County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Addolorata Villa | Wheeling | 86 | 5 | 3 | 5 | 24 | 27.9 | $181K | 28 May 2026 |
| Alden Estates of Evanston | Evanston | 99 | 5 | 5 | 4 | 12 | 12.1 | — | 19 Dec 2025 |
| Alden Estates of Skokie | Skokie | 56 | 5 | 5 | 4 | 3 | 5.4 | — | 24 Oct 2024 |
| Alden Poplar Creek Rehab & HCC | Hoffman Estates | 217 | 5 | 4 | 2 | 29 | 13.4 | $8K | 11 Mar 2026 |
| Aperion Care Niles | Niles | 99 | 5 | 4 | 2 | 21 | 21.2 | $12K | 29 May 2026 |
| Ascension Nazarethville Place | Des Plaines | 68 | 5 | 5 | 4 | 5 | 7.4 | — | 31 Dec 2025 |
| Bella Terra Streamwood | Streamwood | 214 | 5 | 5 | 2 | 16 | 7.5 | — | 20 Dec 2025 |
| Brandel Health and Rehab | Northbrook | 102 | 5 | 5 | 5 | 3 | 2.9 | — | 12 Sep 2025 |
All 202 facilities in Cook County
Questions and answers
How many deficiencies has Carlton At the Lake, The been cited for?
60 health deficiencies across the three most recent survey cycles, 6 at the actual-harm or immediate-jeopardy level. The Illinois median is 34 per facility.
Has Carlton At the Lake, The been fined?
Yes. CMS lists fines totalling $254K in the period covered, plus 1 payment denial.
How does staffing at Carlton At the Lake, The compare?
Reported total nurse staffing is 3.3 hours per resident per day against a Illinois median of 3.3 and a national average of 3.9.
Who operates Carlton At the Lake, The?
It is part of the Legacy Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Lake Forest Bank & Trust Company, N.A. and Legacy Healthcare Financial Services LLC. Individual owners and managers are not listed on this site.
When was Carlton At the Lake, The last inspected?
The most recent survey or investigation in the CMS record is dated 28 May 2026; the most recent standard health survey was 26 Mar 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.