Elder Care Record

Illinois › Cook County › Chicago

Complete Care At Margate Park

4920 North Kenmore, Chicago, IL 60640

CCN 145881 · For-profit, limited liability company · 310 certified beds · chain Complete Care

CMS abuse icon
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Complete Care At Margate Park is a For-profit, limited liability company nursing home in Chicago, Illinois, certified for 310 beds and caring for about 186 residents a day.

CMS gives it 1 of 5 stars overall, below the Illinois median of 2; the health inspection rating is 1, staffing 1 and quality measures 3.

Inspectors recorded 100 health deficiencies across the three most recent survey cycles (30, 46, 24 by cycle, most recent first), 9 of them at the actual-harm or immediate-jeopardy level. That is 32.3 per 100 beds, about the same as the state median of 28.4.

CMS lists 6 penalties in the period covered: fines totalling $149K and 1 payment denial.

Reported nurse staffing is 3.0 hours per resident per day (0.5 RN), close to the Illinois median of 3.3; nursing staff turnover is 47.4%.

CMS flags that the facility carries the CMS abuse icon.

100health deficiencies, 3 survey cycles9 at actual harm or worse
$149Kfines listed by CMS6 penalties in period
3.0nurse hours per resident per daystate median 3.3
60%occupancy (residents ÷ beds)186 residents a day

Compared with county, state and nation

MeasureThis facilityCook Co. medianIllinois medianUS average
Overall star rating1223.0
Health citations, 3 cycles100373428.7
Citations per 100 beds32.323.828.426.8
Total nurse hours per resident day3.03.23.33.9
RN hours per resident day0.50.70.60.7
Nursing staff turnover47.4%39.7%43.4%45.8%
Fines listed$148,997$52,199$45,123—

County and state figures are medians across facilities (202 in the county, 666 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)30
Cycle 246
Cycle 324

Dark bar: this facility. Grey bar: Illinois average per facility for the same cycle, as published by CMS. Standard health survey dates: 27 Feb 2026, 3 Apr 2025.

Severity mix: J ×1 G ×8 D ×73 E ×10 F ×8

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
14 Jun 2026F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation3 Jul 2026
15 May 2026F0551Give the resident's representative the ability to exercise the resident's rights.DComplaint investigation12 Jun 2026
15 May 2026F0602Protect each resident from the wrongful use of the resident's belongings or money.DComplaint investigation12 Jun 2026
15 May 2026F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DComplaint investigation12 Jun 2026
13 Apr 2026F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation27 Apr 2026
13 Apr 2026F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation27 Apr 2026
27 Feb 2026F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.FStandard survey20 Mar 2026
27 Feb 2026F0880Provide and implement an infection prevention and control program.FStandard survey20 Mar 2026
27 Feb 2026F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.EStandard survey20 Mar 2026
27 Feb 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey20 Mar 2026
27 Feb 2026F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.EStandard survey20 Mar 2026
27 Feb 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey20 Mar 2026
27 Feb 2026F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey20 Mar 2026
27 Feb 2026F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey20 Mar 2026
27 Feb 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey20 Mar 2026
27 Feb 2026F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey20 Mar 2026
27 Feb 2026F0759Ensure medication error rates are not 5 percent or greater.DStandard survey20 Mar 2026
27 Feb 2026F0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.DStandard survey20 Mar 2026
27 Feb 2026F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey20 Mar 2026
27 Feb 2026F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.DStandard survey20 Mar 2026
20 Nov 2025F0814Dispose of garbage and refuse properly.EComplaint investigation18 Dec 2025
20 Nov 2025F0554Allow residents to self-administer drugs if determined clinically appropriate.DComplaint investigation18 Dec 2025
20 Nov 2025F0583Keep residents' personal and medical records private and confidential.DComplaint investigation18 Dec 2025
20 Nov 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation18 Dec 2025
23 Sep 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation15 Oct 2025
23 Sep 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation15 Oct 2025
23 Sep 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation15 Oct 2025
23 Sep 2025F0610Respond appropriately to all alleged violations.DComplaint investigation15 Oct 2025
6 Aug 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GComplaint investigation8 Sep 2025
6 Aug 2025F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.GComplaint investigation8 Sep 2025
21 Jul 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation6 Aug 2025
18 Jul 2025F0776Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.GComplaint investigation8 Sep 2025
18 Jul 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation8 Sep 2025
18 Jul 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation8 Sep 2025
20 Jun 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation3 Jul 2025
17 Apr 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation1 May 2025
17 Apr 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation1 May 2025
3 Apr 2025F0732Post nurse staffing information every day.FStandard survey17 Apr 2025
3 Apr 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey17 Apr 2025
3 Apr 2025F0865Have a plan that describes the process for conducting QAPI and QAA activities.FStandard survey17 Apr 2025
3 Apr 2025F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.FStandard survey17 Apr 2025
3 Apr 2025F0944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.FStandard survey17 Apr 2025
3 Apr 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey17 Apr 2025
3 Apr 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey17 Apr 2025
3 Apr 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey17 Apr 2025
3 Apr 2025F0641Ensure each resident receives an accurate assessment.DStandard survey17 Apr 2025
3 Apr 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey17 Apr 2025
3 Apr 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey17 Apr 2025
3 Apr 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey17 Apr 2025
3 Apr 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey17 Apr 2025
3 Apr 2025F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey17 Apr 2025
3 Apr 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey17 Apr 2025
3 Apr 2025F0908Keep all essential equipment working safely.DStandard survey17 Apr 2025
28 Mar 2025F0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.DComplaint investigation11 Apr 2025
28 Mar 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation11 Apr 2025
21 Mar 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation3 Apr 2025
26 Feb 2025F0760Ensure that residents are free from significant medication errors.DComplaint investigation7 Mar 2025
18 Feb 2025F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.DComplaint investigation26 Feb 2025
15 Jan 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint investigation22 Jan 2025
15 Jan 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation22 Jan 2025
20 Dec 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation3 Jan 2025
20 Dec 2024F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.DComplaint investigation3 Jan 2025
21 Nov 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GComplaint investigation13 Dec 2024
21 Nov 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation13 Dec 2024
21 Nov 2024F0552Ensure that residents are fully informed and understand their health status, care and treatments.DComplaint investigation13 Dec 2024
21 Nov 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation13 Dec 2024
21 Nov 2024F0610Respond appropriately to all alleged violations.DComplaint investigation13 Dec 2024
21 Nov 2024F0641Ensure each resident receives an accurate assessment.DComplaint investigation13 Dec 2024
18 Oct 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation1 Nov 2024
10 Oct 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint investigation1 Nov 2024
10 Oct 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation1 Nov 2024
10 Oct 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DComplaint investigation1 Nov 2024
23 Aug 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.GComplaint investigation9 Sep 2024
23 Aug 2024F0610Respond appropriately to all alleged violations.DComplaint investigation9 Sep 2024
23 Aug 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation9 Sep 2024
23 Aug 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation9 Sep 2024
24 Jul 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation9 Aug 2024
14 Jul 2024F0558Reasonably accommodate the needs and preferences of each resident.DComplaint investigation24 Jul 2024
5 Jul 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation26 Jul 2024
5 Jul 2024F0825Provide or get specialized rehabilitative services as required for a resident.DComplaint investigation26 Jul 2024
21 Jun 2024F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DComplaint investigation18 Jul 2024
21 Jun 2024F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DComplaint investigation18 Jul 2024
21 Jun 2024F0626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.DComplaint investigation18 Jul 2024
21 Jun 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation18 Jul 2024
29 Feb 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey14 Mar 2024
29 Feb 2024F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EStandard survey14 Mar 2024
29 Feb 2024F0924Put firmly secured handrails on each side of hallways.EStandard survey14 Mar 2024
29 Feb 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey14 Mar 2024
29 Feb 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey14 Mar 2024
29 Feb 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey14 Mar 2024
29 Feb 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey14 Mar 2024
22 Feb 2024F0558Reasonably accommodate the needs and preferences of each resident.FComplaint investigation8 Mar 2024
22 Feb 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.EComplaint investigation8 Mar 2024
17 Jan 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation5 Feb 2024
17 Jan 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation5 Feb 2024
17 Jan 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation5 Feb 2024
29 Dec 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation19 Jan 2024
29 Dec 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation19 Jan 2024
19 Nov 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GComplaint investigation14 Dec 2023
15 Sep 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation3 Oct 2023

Penalties

DateTypeAmountDetail
23 Sep 2025Fine$12,425
18 Jul 2025Payment denial—27 days
18 Jul 2025Fine$95,060
21 Nov 2024Fine$22,918
19 Nov 2023Fine$8,336
15 Sep 2023Fine$10,258

Staffing

Total nursing3.01 h
Nurse aides1.7 h
LPN0.86 h
RN0.45 h
Weekend total2.7 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Illinois average. Turnover: nursing staff 47.4%, RNs 55.0%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityIllinois medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay7.1%11.5%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.9%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.6%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.5%2.6%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.3%1.5%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay9.4%12.2%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay5.8%4.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay30.8%17.8%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Uptown Care And Rehabilitation Center Llc. Chain: Complete Care (85 facilities).

OrganisationRole in the CMS recordInterestSince
Nj Chicago Opco Holdco LLC5% or greater direct ownership interest100%06/29/2021
Pc Chicago Topco LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED12/01/2025
Des Capital LLCIndirect ownership interestNOT APPLICABLE12/01/2025
Jrk Investments LLCIndirect ownership interestNOT APPLICABLE12/01/2025
Des Capital LLCAdp of the snfNOT APPLICABLE12/01/2025
Jrk Investments LLCAdp of the snfNOT APPLICABLE12/01/2025
Pc Chicago Topco LLCAdp of the snfNOT APPLICABLE12/01/2025
Peace Capital Holdings LLCAdp of the snfNOT APPLICABLE12/01/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Cook County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Addolorata VillaWheeling865352427.9$181K28 May 2026
Alden Estates of EvanstonEvanston995541212.1—19 Dec 2025
Alden Estates of SkokieSkokie5655435.4—24 Oct 2024
Alden Poplar Creek Rehab & HCCHoffman Estates2175422913.4$8K11 Mar 2026
Aperion Care NilesNiles995422121.2$12K29 May 2026
Ascension Nazarethville PlaceDes Plaines6855457.4—31 Dec 2025
Bella Terra StreamwoodStreamwood214552167.5—20 Dec 2025
Brandel Health and RehabNorthbrook10255532.9—12 Sep 2025

All 202 facilities in Cook County

Questions and answers

How many deficiencies has Complete Care At Margate Park been cited for?

100 health deficiencies across the three most recent survey cycles, 9 at the actual-harm or immediate-jeopardy level. The Illinois median is 34 per facility.

Has Complete Care At Margate Park been fined?

Yes. CMS lists fines totalling $149K in the period covered, plus 1 payment denial.

How does staffing at Complete Care At Margate Park compare?

Reported total nurse staffing is 3.0 hours per resident per day against a Illinois median of 3.3 and a national average of 3.9.

Who operates Complete Care At Margate Park?

It is part of the Complete Care chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Nj Chicago Opco Holdco LLC, Pc Chicago Topco LLC and Des Capital LLC. Individual owners and managers are not listed on this site.

When was Complete Care At Margate Park last inspected?

The most recent survey or investigation in the CMS record is dated 14 Jun 2026; the most recent standard health survey was 27 Feb 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.