Casa PromesaCMS ratings, inspections and fines
- Address
- 308 East 175th Street, Bronx, NY 10457
- CCN
- 335780
- Ownership type
- Non-profit, corporation
- Certified beds
- 108
- Chain
- None in the CMS record
- Residents per day
- 80
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Casa Promesa an overall rating of 3 of 5 stars. The last standard survey was on 9 Dec 2024. The latest survey cycle has 8 health citations. The median for nursing homes in New York is 7. CMS lists 1 fine of $8,281 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Bronx County median | New York median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 3 | 4.0 | 3.0 | 3.0 |
| Health inspection rating | 2 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 4 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 5 | 5.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 44 homes in the county, 593 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | New York median |
|---|---|---|---|
| Cycle 1 (latest) | 9 Dec 2024 | 8 | 7 |
| Cycle 2 | 15 Sep 2023 | 11 | 5 |
| Cycle 3 | No date | 9 | 5 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | K0 | L0 | |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 |
Survey cycle 1 (latest): 8 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 9 Dec 2024 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 31 Jan 2025 |
| 9 Dec 2024 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | B | Standard survey | 31 Jan 2025 |
| 9 Dec 2024 | F0641 | Ensure each resident receives an accurate assessment. | C | Standard survey | 31 Jan 2025 |
| 9 Dec 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Complaint investigation | 31 Jan 2025 |
| 9 Dec 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 31 Jan 2025 |
| 9 Dec 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 31 Jan 2025 |
| 9 Dec 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 31 Jan 2025 |
| 9 Dec 2024 | F0882 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | D | Standard survey | 31 Jan 2025 |
Survey cycle 2: 11 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 28 May 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 18 Jul 2025 |
| 26 Nov 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 17 Jan 2025 |
| 15 Sep 2023 | F0577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | E | Standard survey | 13 Nov 2023 |
| 15 Sep 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 13 Nov 2023 |
| 15 Sep 2023 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | E | Standard survey | 13 Nov 2023 |
| 15 Sep 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 13 Nov 2023 |
| 15 Sep 2023 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Standard survey | 13 Nov 2023 |
| 15 Sep 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 13 Nov 2023 |
| 15 Sep 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 13 Nov 2023 |
| 15 Sep 2023 | F0908 | Keep all essential equipment working safely. | C | Standard survey | 13 Nov 2023 |
| 15 Sep 2023 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Standard survey | 13 Nov 2023 |
Survey cycle 3: 9 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 15 Sep 2023 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Complaint investigation | 13 Nov 2023 |
| 24 Aug 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 13 Oct 2023 |
| 24 Aug 2023 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 13 Oct 2023 |
| 13 May 2022 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 11 Jul 2022 |
| 13 May 2022 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 11 Jul 2022 |
| 13 May 2022 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Standard survey | 11 Jul 2022 |
| 13 May 2022 | F0732 | Post nurse staffing information every day. | D | Standard survey | 11 Jul 2022 |
| 13 May 2022 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 11 Jul 2022 |
| 13 May 2022 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 11 Jul 2022 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 28 May 2025 | Fine | $8,281 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | New York median | New York average (CMS) |
|---|---|---|---|
| All nurse staff | 3.87 | 3.50 | 3.62 |
| Registered nurses (RN) | 0.45 | 0.60 | 0.71 |
| Licensed practical nurses (LPN) | 0.92 | 0.76 | |
| Nurse aides | 2.50 | 2.15 | |
| All nurse staff, weekends | 3.33 | 3.10 | 3.18 |
- Nurse staff turnover in a year
- 42.9%
- Nurse staff turnover, New York median
- 38.4%
- RN turnover in a year
- 53.8%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | New York median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 6.0% | 13.2% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.3% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.6% | 0.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.9% | 2.7% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 7.9% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 6.1% | 11.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.6% | 6.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 42.0% | 12.4% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- Non-profit, corporation
- Legal business name
- Promesa Residential Health Care Facility, Inc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Acacia Network Inc | Operational/managerial control | 21 May 2009 |
The site shows organisations only. It does not show the names of persons.
Other homes in Bronx County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Bronx Gardens Rehabilitation and Nursing Center | Bronx | 3 of 5 | 6 | $0 | 24 Jun 2025 | |
| Bronxcare Special Care Center | Bronx | 4 of 5 | 5 | $0 | 14 Aug 2025 | |
| Hope Center for Hiv and Nursing Care | Bronx | 1 of 5 | 13 | $0 | 16 May 2025 | |
| Triboro Center for Rehabilitation and Nursing | Bronx | 2 of 5 | 9 | $0 | 28 Feb 2024 | |
| University Center for Rehabilitation and Nursing | Bronx | 4 of 5 | 3 | $0 | 25 Mar 2026 | |
| Concourse Rehabilitation and Nursing Center, Inc | Bronx | 2 of 5 | 8 | $10,592 | 12 Apr 2024 | |
| The Plaza Rehab and Nursing Center | Bronx | 5 of 5 | 2 | $0 | 6 May 2025 | |
| Fordham Nursing and Rehabilitation Center | Bronx | 3 of 5 | 6 | $0 | 28 Oct 2024 | |
| Highbridge Woodycrest Center | Bronx | 4 of 5 | 2 | $0 | 16 Jul 2024 | |
| St Vincent Depaul Residence | Bronx | 3 of 5 | 9 | $0 | 8 Jan 2025 | |
| Manhattanville Health Care Center | Bronx | 4 of 5 | 6 | $0 | 11 Jun 2025 | |
| Prestige Nursing Care & Rehab Center | Bronx | 2 of 5 | 7 | $8,788 | 16 Apr 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Casa Promesa (CCN 335780). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/casa-promesa-bronx-ny-335780/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Casa Promesa last inspected?
- The latest inspection with a citation in the CMS record was on 28 May 2025. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 15 Sep 2023.
- Who operates Casa Promesa?
- The CMS record gives the ownership type as non-profit, corporation. CMS lists no chain for the home. The CMS ownership file names Acacia Network Inc for operational or managerial control. This site does not show the names of persons.
- Is Casa Promesa a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 3 homes in New York as Special Focus Facilities and 15 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.