Elder Care Record

Texas › El Paso County › El Paso

Center At Zaragoza, LLC

12660 Pebble Hills Blvd., El Paso, TX 79938

CCN 745005 · For-profit, corporation · 80 certified beds · chain Veritas Management Group

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 80 beds, Center At Zaragoza, LLC serves El Paso in El Paso County, Texas and has taken Medicare and Medicaid residents since 2022.

CMS gives it 4 of 5 stars overall, above the Texas median of 3; the health inspection rating is 3, staffing 3 and quality measures 5.

Inspectors recorded 34 health deficiencies across the three most recent survey cycles (12, 11, 11 by cycle, most recent first), none at the actual-harm level. That is 42.5 per 100 beds, more than the state median of 22.5.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 4.8 hours per resident per day (0.9 RN), above the Texas median of 3.3; nursing staff turnover is 44.7%.

34health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
4.8nurse hours per resident per daystate median 3.3
86%occupancy (residents ÷ beds)69 residents a day

Compared with county, state and nation

MeasureThis facilityEl Paso Co. medianTexas medianUS average
Overall star rating4133.0
Health citations, 3 cycles34562528.7
Citations per 100 beds42.553.322.526.8
Total nurse hours per resident day4.83.43.33.9
RN hours per resident day0.90.40.40.7
Nursing staff turnover44.7%52.7%52.1%45.8%
Fines listed$0$34,613$16,801—

County and state figures are medians across facilities (22 in the county, 1177 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)12
Cycle 211
Cycle 311

Dark bar: this facility. Grey bar: Texas average per facility for the same cycle, as published by CMS. Standard health survey dates: 8 Jul 2025, 19 Apr 2024.

Severity mix: D ×17 E ×14 F ×1 C ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
2 Jun 2026F0695Provide safe and appropriate respiratory care for a resident when needed.EComplaint investigation2 Jul 2026
2 Jun 2026F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DComplaint investigation2 Jul 2026
2 Jun 2026F0770Provide timely, quality laboratory services/tests to meet the needs of residents.DComplaint investigation2 Jul 2026
20 Mar 2026F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DComplaint investigation20 Apr 2026
25 Nov 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation20 Dec 2025
21 Nov 2025F0880Provide and implement an infection prevention and control program.DComplaint investigation30 Nov 2025
8 Jul 2025F0558Reasonably accommodate the needs and preferences of each resident.EStandard survey16 Jul 2025
8 Jul 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey16 Jul 2025
8 Jul 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey16 Jul 2025
8 Jul 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey16 Jul 2025
8 Jul 2025F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey16 Jul 2025
8 Jul 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey16 Jul 2025
22 Jan 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EComplaint investigation5 Feb 2025
22 Jan 2025F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.EComplaint investigation5 Feb 2025
22 Jan 2025F0583Keep residents' personal and medical records private and confidential.DComplaint investigation5 Feb 2025
22 Jan 2025F0641Ensure each resident receives an accurate assessment.DComplaint investigation5 Feb 2025
22 Jan 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation5 Feb 2025
22 Jan 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint investigation5 Feb 2025
19 Apr 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey17 May 2024
19 Apr 2024F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedEStandard survey17 May 2024
19 Apr 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey17 May 2024
19 Apr 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard survey17 May 2024
19 Apr 2024F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey17 May 2024
16 Mar 2023F0645PASARR screening for Mental disorders or Intellectual DisabilitiesEStandard survey15 Apr 2023
16 Mar 2023F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey15 Apr 2023
16 Mar 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey15 Apr 2023
16 Mar 2023F0880Provide and implement an infection prevention and control program.EStandard survey15 Apr 2023
16 Mar 2023F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DStandard survey15 Apr 2023
16 Mar 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey15 Apr 2023
16 Mar 2023F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DStandard survey15 Apr 2023
16 Mar 2023F0687Provide appropriate foot care.DStandard survey15 Apr 2023
16 Mar 2023F0760Ensure that residents are free from significant medication errors.DStandard survey15 Apr 2023
16 Mar 2023F0732Post nurse staffing information every day.CStandard survey15 Apr 2023
16 Mar 2023F0814Dispose of garbage and refuse properly.CStandard survey15 Apr 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing4.79 h
Nurse aides2.67 h
LPN1.2 h
RN0.92 h
Weekend total4.01 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Texas average. Turnover: nursing staff 44.7%, RNs 50.0%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityTexas medianUS median
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay2.6%0.7%1.0%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Center At Zaragoza Llc. Chain: Veritas Management Group (13 facilities).

OrganisationRole in the CMS recordInterestSince
Veritas Management Group LLCOperational/managerial controlNOT APPLICABLE03/01/2021

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in El Paso County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Mountain Villa Nursing HomeEl Paso484422347.9—4 Dec 2025
Oasis Nursing & Rehabilitation CenterEl Paso1304412620.0—18 Apr 2025
Ambrosio Guillen Texas State Veterans HomeEl Paso1602244326.9—9 Apr 2026
Avir At El PasoEl Paso1242129375.0$193K10 Jun 2026
Las Ventanas De SocorroSocorro1262224737.3$9K15 May 2026
Nazareth Living Care CenterEl Paso1082225651.9—28 Jan 2026
St. Giles Nursing and Rehabilitation CenterEl Paso1242314435.5$13K8 May 2026
White Acres Wellness & RehabilitationEl Paso742224054.1$4K16 Jun 2026

All 22 facilities in El Paso County

Questions and answers

How many deficiencies has Center At Zaragoza, LLC been cited for?

34 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Texas median is 25 per facility.

Has Center At Zaragoza, LLC been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Center At Zaragoza, LLC compare?

Reported total nurse staffing is 4.8 hours per resident per day against a Texas median of 3.3 and a national average of 3.9.

Who operates Center At Zaragoza, LLC?

It is part of the Veritas Management Group chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Veritas Management Group LLC. Individual owners and managers are not listed on this site.

When was Center At Zaragoza, LLC last inspected?

The most recent survey or investigation in the CMS record is dated 2 Jun 2026; the most recent standard health survey was 8 Jul 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.