Elder Care Record

Pennsylvania › Philadelphia County › Philadelphia

Chapel Manor

1104 Welsh Road, Philadelphia, PA 19115

CCN 395449 · For-profit, corporation · 238 certified beds · chain Genesis Healthcare

CMS abuse icon
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Chapel Manor is a For-profit, corporation nursing home in Philadelphia, Pennsylvania, certified for 238 beds and caring for about 181 residents a day.

CMS gives it 2 of 5 stars overall, below the Pennsylvania median of 3; the health inspection rating is 2, staffing 3 and quality measures 2.

Inspectors recorded 60 health deficiencies across the three most recent survey cycles (13, 18, 29 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 25.2 per 100 beds, about the same as the state median of 22.2.

CMS lists 1 penalty in the period covered: fines totalling $17K.

Reported nurse staffing is 3.3 hours per resident per day (0.6 RN), close to the Pennsylvania median of 3.6; nursing staff turnover is 43.4%.

CMS flags that the facility carries the CMS abuse icon.

60health deficiencies, 3 survey cycles3 at actual harm or worse
$17Kfines listed by CMS1 penalty in period
3.3nurse hours per resident per daystate median 3.6
76%occupancy (residents ÷ beds)181 residents a day

Compared with county, state and nation

MeasureThis facilityPhiladelphia Co. medianPennsylvania medianUS average
Overall star rating2333.0
Health citations, 3 cycles60372628.7
Citations per 100 beds25.225.022.226.8
Total nurse hours per resident day3.33.63.63.9
RN hours per resident day0.60.60.70.7
Nursing staff turnover43.4%45.2%44.3%45.8%
Fines listed$17,192$7,387$0—

County and state figures are medians across facilities (46 in the county, 656 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)13
Cycle 218
Cycle 329

Dark bar: this facility. Grey bar: Pennsylvania average per facility for the same cycle, as published by CMS. Standard health survey dates: 26 Jun 2026, 3 Dec 2025.

Severity mix: G ×3 D ×47 E ×10

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
26 Jun 2026F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard surveyDeficient, Provider has no plan of correction
26 Jun 2026F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard surveyDeficient, Provider has no plan of correction
26 Jun 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard surveyDeficient, Provider has no plan of correction
26 Jun 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard surveyDeficient, Provider has no plan of correction
26 Jun 2026F0692Provide enough food/fluids to maintain a resident's health.DStandard surveyDeficient, Provider has no plan of correction
26 Jun 2026F0697Provide safe, appropriate pain management for a resident who requires such services.DStandard surveyDeficient, Provider has no plan of correction
26 Jun 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard surveyDeficient, Provider has no plan of correction
2 Jun 2026F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigationDeficient, Provider has no plan of correction
4 Feb 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation5 Mar 2026
10 Dec 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation11 Dec 2025
3 Dec 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey9 Dec 2025
3 Dec 2025F0610Respond appropriately to all alleged violations.DStandard survey9 Dec 2025
3 Dec 2025F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DStandard survey9 Dec 2025
3 Dec 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey9 Dec 2025
3 Dec 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey9 Dec 2025
3 Dec 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey9 Dec 2025
3 Dec 2025F0692Provide enough food/fluids to maintain a resident's health.DStandard survey9 Dec 2025
3 Dec 2025F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey9 Dec 2025
3 Nov 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation17 Oct 2025
3 Nov 2025F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.GComplaint investigation9 Dec 2025
5 Aug 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation9 Sep 2025
4 Jun 2025F0558Reasonably accommodate the needs and preferences of each resident.EComplaint investigation15 Jul 2025
4 Jun 2025F0908Keep all essential equipment working safely.EComplaint investigation15 Jul 2025
1 Apr 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GComplaint investigation6 May 2025
12 Mar 2025F0626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.DComplaint investigation15 Apr 2025
12 Mar 2025F0660Plan the resident's discharge to meet the resident's goals and needs.DComplaint investigation15 Apr 2025
18 Dec 2024F0730Observe each nurse aide's job performance and give regular training.EStandard survey10 Feb 2025
18 Dec 2024F0732Post nurse staffing information every day.EStandard survey10 Feb 2025
18 Dec 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey10 Feb 2025
18 Dec 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EStandard survey10 Feb 2025
18 Dec 2024F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EStandard survey10 Feb 2025
18 Dec 2024F0924Put firmly secured handrails on each side of hallways.EStandard survey10 Feb 2025
18 Dec 2024F0641Ensure each resident receives an accurate assessment.DStandard survey10 Feb 2025
18 Dec 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey10 Feb 2025
18 Dec 2024F0692Provide enough food/fluids to maintain a resident's health.DStandard survey10 Feb 2025
18 Dec 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey10 Feb 2025
18 Dec 2024F0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.DStandard survey10 Feb 2025
18 Dec 2024F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey10 Feb 2025
18 Dec 2024F0880Provide and implement an infection prevention and control program.DStandard survey10 Feb 2025
18 Dec 2024F0919Make sure that a working call system is available in each resident's bathroom and bathing area.DStandard survey10 Feb 2025
3 Oct 2024F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EComplaint investigation18 Nov 2024
3 Oct 2024F0924Put firmly secured handrails on each side of hallways.DComplaint investigation18 Nov 2024
12 Aug 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation10 Sep 2024
12 Aug 2024F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.DComplaint investigation10 Sep 2024
12 Aug 2024F0840Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.DComplaint investigation10 Sep 2024
13 Jun 2024F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DComplaint investigation10 Jul 2024
13 Jun 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint investigation10 Jul 2024
13 Jun 2024F0660Plan the resident's discharge to meet the resident's goals and needs.DComplaint investigation10 Jul 2024
13 Jun 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation10 Jul 2024
31 May 2024F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DComplaint investigation3 Jul 2024
31 May 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation3 Jul 2024
2 May 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation29 May 2024
10 Apr 2024F0552Ensure that residents are fully informed and understand their health status, care and treatments.DComplaint investigation17 Apr 2024
10 Apr 2024F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.DComplaint investigation17 Apr 2024
10 Apr 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation17 Apr 2024
26 Mar 2024F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DComplaint investigation18 Apr 2024
26 Mar 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation18 Apr 2024
7 Feb 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation7 Apr 2024
7 Feb 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint investigation7 Apr 2024
18 Jan 2024F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.DComplaint investigation15 Mar 2024

Penalties

DateTypeAmountDetail
12 Mar 2025Fine$17,192

Staffing

Total nursing3.34 h
Nurse aides1.9 h
LPN0.85 h
RN0.59 h
Weekend total3.06 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Pennsylvania average. Turnover: nursing staff 43.4%, RNs 41.7%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityPennsylvania medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay26.4%15.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.3%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay2.9%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.8%2.9%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay2.0%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay21.8%16.1%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.4%4.5%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay17.3%17.2%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: 1104 Welsh Road Operations Llc. Chain: Genesis Healthcare (184 facilities).

OrganisationRole in the CMS recordInterestSince
Fc-Gen Operations Investment LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED04/01/2011
Gen Operations I LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED04/01/2011
Genesis Healthcare Inc5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/02/2015
Genesis Healthcare LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED04/01/2011
Genesis Holdings LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/02/2015
Ghc Holdings LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED04/01/2011
Sun Healthcare Group Inc5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/02/2015

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Philadelphia County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Holy Family HomePhiladelphia18545422.2—2 Apr 2026
Lafayette-Redeemer, ThePhiladelphia12055443.3—11 Apr 2024
Paul'S RunPhiladelphia1195441512.6—29 Aug 2025
Philadelphia Protestant HomePhiladelphia11655586.9—27 Jun 2025
Simpson House IncPhiladelphia14255353.5—24 Apr 2025
The Pines At Philadelphia Rehab and Healthcare CtrPhiladelphia495442040.8—28 May 2026
Transitional Care Unit At Nazareth HospitalPhiladelphia285451035.7—20 Mar 2025
WillowcrestPhiladelphia44545920.5—5 Jan 2026

All 46 facilities in Philadelphia County

Questions and answers

How many deficiencies has Chapel Manor been cited for?

60 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Pennsylvania median is 26 per facility.

Has Chapel Manor been fined?

Yes. CMS lists fines totalling $17K in the period covered.

How does staffing at Chapel Manor compare?

Reported total nurse staffing is 3.3 hours per resident per day against a Pennsylvania median of 3.6 and a national average of 3.9.

Who operates Chapel Manor?

It is part of the Genesis Healthcare chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Fc-Gen Operations Investment LLC, Gen Operations I LLC and Genesis Healthcare Inc. Individual owners and managers are not listed on this site.

When was Chapel Manor last inspected?

The most recent survey or investigation in the CMS record is dated 26 Jun 2026; the most recent standard health survey was 26 Jun 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.