Indiana › Floyd County › New Albany
Charlestown Place At New Albany
4915 Charlestown Rd, New Albany, IN 47150
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Charlestown Place At New Albany, in New Albany, Indiana, is certified for 158 beds under government, hospital district ownership and belongs to the Exceptional Living Centers chain.
CMS gives it 1 of 5 stars overall, below the Indiana median of 3; the health inspection rating is 1, staffing 3 and quality measures 4.
Inspectors recorded 57 health deficiencies across the three most recent survey cycles (20, 20, 17 by cycle, most recent first), 4 of them at the actual-harm or immediate-jeopardy level. That is 36.1 per 100 beds, more than the state median of 22.9.
CMS lists 1 penalty in the period covered: fines totalling $27K.
Reported nurse staffing is 4.0 hours per resident per day (0.7 RN), close to the Indiana median of 3.6; nursing staff turnover is 64.9%.
Compared with county, state and nation
| Measure | This facility | Floyd Co. median | Indiana median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 57 | 21 | 19 | 28.7 |
| Citations per 100 beds | 36.1 | 25.0 | 22.9 | 26.8 |
| Total nurse hours per resident day | 4.0 | 3.6 | 3.6 | 3.9 |
| RN hours per resident day | 0.7 | 0.6 | 0.6 | 0.7 |
| Nursing staff turnover | 64.9% | 45.6% | 45.4% | 45.8% |
| Fines listed | $26,685 | $0 | $0 | — |
County and state figures are medians across facilities (7 in the county, 507 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Indiana average per facility for the same cycle, as published by CMS. Standard health survey dates: 29 Aug 2025, 12 Sep 2024.
Severity mix: J ×1 G ×3 D ×46 E ×7
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 18 Jun 2026 | F0551 | Give the resident's representative the ability to exercise the resident's rights. | D | Complaint investigation | 9 Jul 2026 |
| 18 Jun 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 9 Jul 2026 |
| 18 Jun 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 9 Jul 2026 |
| 18 Jun 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 20 May 2026 |
| 18 Jun 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 9 Jul 2026 |
| 11 May 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 27 May 2026 |
| 11 May 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 27 May 2026 |
| 11 May 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 27 May 2026 |
| 20 Mar 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | J | Complaint investigation | Past Non-Compliance |
| 11 Dec 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 29 Dec 2025 |
| 11 Dec 2025 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Complaint investigation | 29 Dec 2025 |
| 11 Dec 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 29 Dec 2025 |
| 11 Dec 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Complaint investigation | 29 Dec 2025 |
| 29 Aug 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 22 Sep 2025 |
| 29 Aug 2025 | F0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Standard survey | 22 Sep 2025 |
| 29 Aug 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 22 Sep 2025 |
| 29 Aug 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 22 Sep 2025 |
| 29 Aug 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 22 Sep 2025 |
| 12 Aug 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 2 Sep 2025 |
| 12 Aug 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 2 Sep 2025 |
| 18 Jul 2025 | F0790 | Provide routine and 24-hour emergency dental care for each resident. | D | Complaint investigation | 15 Aug 2025 |
| 11 Apr 2025 | F0620 | Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. | D | Complaint investigation | 18 Feb 2025 |
| 18 Mar 2025 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | E | Complaint investigation | 29 Mar 2025 |
| 20 Feb 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 10 Mar 2025 |
| 20 Feb 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 10 Mar 2025 |
| 20 Feb 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 10 Feb 2025 |
| 30 Dec 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 20 Jan 2025 |
| 30 Dec 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 20 Jan 2025 |
| 30 Dec 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 20 Jan 2025 |
| 30 Dec 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 20 Jan 2025 |
| 30 Dec 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 20 Jan 2025 |
| 30 Dec 2024 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 20 Jan 2025 |
| 12 Sep 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 18 Sep 2024 |
| 12 Sep 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 18 Sep 2024 |
| 12 Sep 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 18 Sep 2024 |
| 12 Sep 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 18 Sep 2024 |
| 15 Aug 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 3 Sep 2024 |
| 15 Aug 2024 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | 22 Jul 2024 |
| 15 Aug 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 3 Sep 2024 |
| 15 Aug 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 3 Sep 2024 |
| 27 Jun 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 3 Sep 2024 |
| 3 May 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 21 May 2024 |
| 3 May 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 21 May 2024 |
| 22 Feb 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 4 Mar 2024 |
| 22 Feb 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 4 Mar 2024 |
| 25 Jan 2024 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | 18 Dec 2023 |
| 21 Aug 2023 | F0744 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D | Complaint investigation | 24 Aug 2023 |
| 31 Jul 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | G | Standard survey | 18 Aug 2023 |
| 31 Jul 2023 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | G | Standard survey | 18 Aug 2023 |
| 31 Jul 2023 | F0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | E | Standard survey | 18 Aug 2023 |
| 31 Jul 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 18 Aug 2023 |
| 31 Jul 2023 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 18 Aug 2023 |
| 31 Jul 2023 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 18 Aug 2023 |
| 31 Jul 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 18 Aug 2023 |
| 31 Jul 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 18 Aug 2023 |
| 31 Jul 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 18 Aug 2023 |
| 31 Jul 2023 | F0744 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D | Standard survey | 18 Aug 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 20 Mar 2026 | Fine | $26,685 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Indiana average. Turnover: nursing staff 64.9%, RNs 54.2%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Indiana median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 9.5% | 8.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.3% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.1% | 0.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.6% | 3.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.5% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 8.6% | 9.3% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.3% | 3.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 6.1% | 11.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: government, hospital district. Legal business name: Daviess County Hospital. Chain: Exceptional Living Centers (10 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Daviess County Hospital | 5% or greater direct ownership interest | 100% | 08/01/2016 |
| Lexington Health Management LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/01/2023 |
| Medical Rehabilitation Centers, LLC | Operational/managerial control | NOT APPLICABLE | 02/01/2023 |
| Medical Rehabilitation Centers, LLC | Adp of the snf | NOT APPLICABLE | 06/20/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Floyd County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Autumn Woods Health Campus | New Albany | 91 | 5 | 4 | 3 | 14 | 15.4 | — | 1 May 2026 |
| Lincoln Hills of New Albany | New Albany | 156 | 4 | 3 | 3 | 15 | 9.6 | $13K | 5 Dec 2025 |
| Villages At Historic Silvercrest The | New Albany | 56 | 4 | 4 | 1 | 14 | 25.0 | — | 30 Jul 2025 |
| Green Valley Care Centerabuse icon | New Albany | 141 | 3 | 2 | 2 | 21 | 14.9 | — | 9 Jan 2026 |
| Rolling Hills Healthcare Center | New Albany | 115 | 2 | 2 | 3 | 36 | 31.3 | — | 23 Feb 2026 |
| Waters of Georgetown, The | Georgetown | 68 | 1 | 1 | 3 | 40 | 58.8 | — | 30 Mar 2026 |
All 7 facilities in Floyd County
Questions and answers
How many deficiencies has Charlestown Place At New Albany been cited for?
57 health deficiencies across the three most recent survey cycles, 4 at the actual-harm or immediate-jeopardy level. The Indiana median is 19 per facility.
Has Charlestown Place At New Albany been fined?
Yes. CMS lists fines totalling $27K in the period covered.
How does staffing at Charlestown Place At New Albany compare?
Reported total nurse staffing is 4.0 hours per resident per day against a Indiana median of 3.6 and a national average of 3.9.
Who operates Charlestown Place At New Albany?
It is part of the Exceptional Living Centers chain. Ownership type is government, hospital district. Organisations in the CMS ownership record include Daviess County Hospital, Lexington Health Management LLC and Medical Rehabilitation Centers, LLC. Individual owners and managers are not listed on this site.
When was Charlestown Place At New Albany last inspected?
The most recent survey or investigation in the CMS record is dated 18 Jun 2026; the most recent standard health survey was 29 Aug 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.