Elder Care Record

Indiana › Floyd County › New Albany

Rolling Hills Healthcare Center

3625 St Joseph Rd, New Albany, IN 47150

CCN 155488 · Non-profit, corporation · 115 certified beds · chain Communicare Health

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Rolling Hills Healthcare Center is a Non-profit, corporation nursing home in New Albany, Indiana, certified for 115 beds and caring for about 106 residents a day.

CMS gives it 2 of 5 stars overall, below the Indiana median of 3; the health inspection rating is 2, staffing 3 and quality measures 4.

Inspectors recorded 36 health deficiencies across the three most recent survey cycles (9, 14, 13 by cycle, most recent first), none at the actual-harm level. That is 31.3 per 100 beds, more than the state median of 22.9.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.1 hours per resident per day (0.4 RN), close to the Indiana median of 3.6; nursing staff turnover is 34.2%.

36health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
3.1nurse hours per resident per daystate median 3.6
92%occupancy (residents ÷ beds)106 residents a day

Compared with county, state and nation

MeasureThis facilityFloyd Co. medianIndiana medianUS average
Overall star rating2333.0
Health citations, 3 cycles36211928.7
Citations per 100 beds31.325.022.926.8
Total nurse hours per resident day3.13.63.63.9
RN hours per resident day0.40.60.60.7
Nursing staff turnover34.2%45.6%45.4%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (7 in the county, 507 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)9
Cycle 214
Cycle 313

Dark bar: this facility. Grey bar: Indiana average per facility for the same cycle, as published by CMS. Standard health survey dates: 8 May 2025, 16 May 2024.

Severity mix: D ×20 E ×14 F ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
23 Feb 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation6 Mar 2026
23 Feb 2026F0695Provide safe and appropriate respiratory care for a resident when needed.DComplaint investigation6 Mar 2026
13 Nov 2025F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EComplaint investigation21 Nov 2025
8 Sep 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation6 Oct 2025
2 Jun 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation20 Jun 2025
8 May 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey29 May 2025
8 May 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey29 May 2025
8 May 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey29 May 2025
8 May 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation29 May 2025
8 May 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey29 May 2025
28 Jan 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EComplaint investigation18 Feb 2025
28 Jan 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EComplaint investigation18 Feb 2025
28 Jan 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint investigation18 Feb 2025
20 Dec 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EComplaint investigation18 Feb 2025
20 Dec 2024F0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.DComplaint investigation20 Jan 2025
20 Dec 2024F0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.DComplaint investigation20 Jan 2025
29 Aug 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation16 Sep 2024
16 May 2024F0558Reasonably accommodate the needs and preferences of each resident.EStandard survey10 Jun 2024
16 May 2024F0565Honor the resident's right to organize and participate in resident/family groups in the facility.EStandard survey10 Jun 2024
16 May 2024F0728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.EComplaint investigation5 Apr 2024
16 May 2024F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey10 Jun 2024
16 May 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey10 Jun 2024
16 May 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey10 Jun 2024
3 Mar 2023F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.FStandard survey31 Mar 2023
3 Mar 2023F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.FStandard survey31 Mar 2023
3 Mar 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey31 Mar 2023
3 Mar 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey31 Mar 2023
3 Mar 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey31 Mar 2023
3 Mar 2023F0886Perform COVID19 testing on residents and staff.EStandard survey31 Mar 2023
3 Mar 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DStandard survey31 Mar 2023
3 Mar 2023F0602Protect each resident from the wrongful use of the resident's belongings or money.DStandard survey31 Mar 2023
3 Mar 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey31 Mar 2023
3 Mar 2023F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey31 Mar 2023
3 Mar 2023F0692Provide enough food/fluids to maintain a resident's health.DStandard survey31 Mar 2023
3 Mar 2023F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.DStandard survey31 Mar 2023
3 Mar 2023F0880Provide and implement an infection prevention and control program.DStandard survey31 Mar 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.09 h
Nurse aides2.07 h
LPN0.6 h
RN0.42 h
Weekend total2.83 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Indiana average. Turnover: nursing staff 34.2%, RNs 20.0%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityIndiana medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay3.0%8.3%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.2%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.3%0.5%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.7%3.6%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.4%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay5.7%9.3%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.0%3.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay10.7%11.4%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, corporation. Legal business name: Adams County Memorial Hospital. Chain: Communicare Health (110 facilities).

OrganisationRole in the CMS recordInterestSince
Adams County Memorial HospitalOperational/managerial controlNOT APPLICABLE12/01/2023
St Joseph Mgt Co LLCOperational/managerial controlNOT APPLICABLE09/01/2017
Blue Management Services LLCAdp of the snfNOT APPLICABLE12/01/2023
First Bank of BerneAdp of the snfNOT APPLICABLE12/01/2023
Omega Healthcare Investors IncAdp of the snfNOT APPLICABLE09/01/2017
Omg In Mstr Lsco LLCAdp of the snfNOT APPLICABLE07/18/2025
St Joseph Mgt Co LLCAdp of the snfNOT APPLICABLE09/01/2017

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Floyd County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Autumn Woods Health CampusNew Albany915431415.4—1 May 2026
Lincoln Hills of New AlbanyNew Albany156433159.6$13K5 Dec 2025
Villages At Historic Silvercrest TheNew Albany564411425.0—30 Jul 2025
Green Valley Care Centerabuse iconNew Albany1413222114.9—9 Jan 2026
Charlestown Place At New AlbanyNew Albany1581135736.1$27K18 Jun 2026
Waters of Georgetown, TheGeorgetown681134058.8—30 Mar 2026

All 7 facilities in Floyd County

Questions and answers

How many deficiencies has Rolling Hills Healthcare Center been cited for?

36 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Indiana median is 19 per facility.

Has Rolling Hills Healthcare Center been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Rolling Hills Healthcare Center compare?

Reported total nurse staffing is 3.1 hours per resident per day against a Indiana median of 3.6 and a national average of 3.9.

Who operates Rolling Hills Healthcare Center?

It is part of the Communicare Health chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Adams County Memorial Hospital and St Joseph Mgt Co LLC. Individual owners and managers are not listed on this site.

When was Rolling Hills Healthcare Center last inspected?

The most recent survey or investigation in the CMS record is dated 23 Feb 2026; the most recent standard health survey was 8 May 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.