Elder Care Record

Arizona › Maricopa County › Mesa

Citadel Post Acute

5121 East Broadway Road, Mesa, AZ 85206

CCN 035103 · For-profit, corporation · 128 certified beds · chain The Ensign Group

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Citadel Post Acute, in Mesa, Arizona, is certified for 128 beds under for-profit, corporation ownership and belongs to the The Ensign Group chain.

CMS gives it 5 of 5 stars overall, above the Arizona median of 3; the health inspection rating is 5, staffing 3 and quality measures 5.

Inspectors recorded 5 health deficiencies across the three most recent survey cycles (3, 2, 0 by cycle, most recent first), none at the actual-harm level. That is 3.9 per 100 beds, fewer than the state median of 18.4.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.6 hours per resident per day (0.4 RN), close to the Arizona median of 3.8; nursing staff turnover is 43.8%.

5health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
3.6nurse hours per resident per daystate median 3.8
94%occupancy (residents ÷ beds)120 residents a day

Compared with county, state and nation

MeasureThis facilityMaricopa Co. medianArizona medianUS average
Overall star rating5433.0
Health citations, 3 cycles5162028.7
Citations per 100 beds3.914.318.426.8
Total nurse hours per resident day3.63.93.83.9
RN hours per resident day0.40.60.60.7
Nursing staff turnover43.8%45.3%46.3%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (77 in the county, 140 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)3
Cycle 22
Cycle 30

Dark bar: this facility. Grey bar: Arizona average per facility for the same cycle, as published by CMS. Standard health survey dates: 21 Feb 2025, 14 Apr 2023.

Severity mix: D ×5

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
18 Jul 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation28 Aug 2025
21 Feb 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey4 Apr 2025
21 Feb 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey4 Apr 2025
21 Feb 2025F0880Provide and implement an infection prevention and control program.DStandard survey4 Apr 2025
14 Apr 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey19 May 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.55 h
Nurse aides1.85 h
LPN1.26 h
RN0.44 h
Weekend total3 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Arizona average. Turnover: nursing staff 43.8%, RNs 37.5%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityArizona medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay12.7%8.8%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay2.5%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.5%0.5%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.7%1.7%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.2%0.6%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay14.2%11.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay2.5%3.9%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay3.0%7.9%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Higley Healthcare, Inc.. Chain: The Ensign Group (342 facilities).

OrganisationRole in the CMS recordInterestSince
Ensign Services IncAdp of the snfNOT APPLICABLE07/01/2015

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Maricopa County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Acacia Health CenterPhoenix7855533.8—24 Dec 2025
Advance Health Care of ScottsdaleScottsdale38544923.7—17 Sep 2025
Advanced Health Care of GlendaleGlendale54544916.7—18 Jun 2026
Advanced Healthcare of MesaMesa38554821.1—5 Sep 2025
Alta Mesa Health and RehabilitationMesa7055268.6—20 Nov 2024
Archstone Care CenterChandler1205431210.0—16 Jan 2026
Az - Rio Vista Post Acute and RehabilitationPeoria150543128.0—7 May 2025
Boswell Transitional Care of CascadiaSun City115542108.7—9 May 2025

All 77 facilities in Maricopa County

Questions and answers

How many deficiencies has Citadel Post Acute been cited for?

5 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Arizona median is 20 per facility.

Has Citadel Post Acute been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Citadel Post Acute compare?

Reported total nurse staffing is 3.6 hours per resident per day against a Arizona median of 3.8 and a national average of 3.9.

Who operates Citadel Post Acute?

It is part of the The Ensign Group chain. Ownership type is for-profit, corporation. Individual owners and managers are not listed on this site.

When was Citadel Post Acute last inspected?

The most recent survey or investigation in the CMS record is dated 18 Jul 2025; the most recent standard health survey was 21 Feb 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.