Elder Care Record

Tennessee › Shelby County › Collierville

Collierville Nursing and Rehabilitation, LLC

490 West Poplar Avenue, Collierville, TN 38017

CCN 445495 · For-profit, limited liability company · 114 certified beds

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Collierville Nursing and Rehabilitation, LLC, in Collierville, Tennessee, is certified for 114 beds under for-profit, limited liability company ownership.

CMS gives it 2 of 5 stars overall, below the Tennessee median of 3; the health inspection rating is 3, staffing 1 and quality measures 4.

Inspectors recorded 25 health deficiencies across the three most recent survey cycles (4, 8, 13 by cycle, most recent first), none at the actual-harm level. That is 21.9 per 100 beds, more than the state median of 12.2.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.4 hours per resident per day (0.4 RN), close to the Tennessee median of 3.6; nursing staff turnover is 50.0%.

25health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
3.4nurse hours per resident per daystate median 3.6
84%occupancy (residents ÷ beds)96 residents a day

Compared with county, state and nation

MeasureThis facilityShelby Co. medianTennessee medianUS average
Overall star rating2233.0
Health citations, 3 cycles25161328.7
Citations per 100 beds21.912.812.226.8
Total nurse hours per resident day3.43.53.63.9
RN hours per resident day0.40.50.50.7
Nursing staff turnover50.0%53.5%50.0%45.8%
Fines listed$0$11,196$0—

County and state figures are medians across facilities (25 in the county, 303 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)4
Cycle 28
Cycle 313

Dark bar: this facility. Grey bar: Tennessee average per facility for the same cycle, as published by CMS. Standard health survey dates: 10 Jun 2026, 25 Feb 2022.

Severity mix: D ×18 E ×6 F ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
10 Jun 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey2 Jul 2026
10 Jun 2026F0880Provide and implement an infection prevention and control program.DStandard survey2 Jul 2026
13 Feb 2026F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation16 Feb 2026
18 Nov 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation21 Nov 2025
25 Feb 2022F0880Provide and implement an infection prevention and control program.FStandard survey1 Apr 2022
25 Feb 2022F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.EStandard survey1 Apr 2022
25 Feb 2022F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey1 Apr 2022
25 Feb 2022F0641Ensure each resident receives an accurate assessment.DStandard survey1 Apr 2022
25 Feb 2022F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey1 Apr 2022
25 Feb 2022F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey1 Apr 2022
25 Feb 2022F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey1 Apr 2022
25 Feb 2022F0791Provide or obtain dental services for each resident.DStandard survey1 Apr 2022
11 Dec 2019F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey4 Jan 2020
11 Dec 2019F0759Ensure medication error rates are not 5 percent or greater.EStandard survey4 Jan 2020
11 Dec 2019F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey4 Jan 2020
11 Dec 2019F0880Provide and implement an infection prevention and control program.EStandard survey4 Jan 2020
11 Dec 2019F0569Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.DStandard survey4 Jan 2020
11 Dec 2019F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard survey4 Jan 2020
11 Dec 2019F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey4 Jan 2020
11 Dec 2019F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey4 Jan 2020
11 Dec 2019F0679Provide activities to meet all resident's needs.DStandard survey4 Jan 2020
11 Dec 2019F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey4 Jan 2020
11 Dec 2019F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey4 Jan 2020
11 Dec 2019F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey4 Jan 2020
11 Dec 2019F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey4 Jan 2020

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.39 h
Nurse aides1.8 h
LPN1.16 h
RN0.44 h
Weekend total3.03 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Tennessee average. Turnover: nursing staff 50.0%, RNs 55.6%; — administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityTennessee medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay9.0%12.3%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.7%1.5%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.7%3.1%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.9%1.2%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay9.6%15.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay11.2%4.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay14.6%15.6%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. CMS groups this facility with 79 facilities under an individual owner's name; this site does not publish people's names, so no chain page is linked. Legal business name: Collierville Nursing And Rehabilitation Llc.

OrganisationRole in the CMS recordInterestSince
Collierville Nursing and Rehabilitation LLC5% or greater direct ownership interest100%10/13/2018
Clearview Healthcare Management Tn LLCOperational/managerial controlNOT APPLICABLE10/12/2018
Clearview Healthcare Management Tn LLCAdp of the snfNOT APPLICABLE06/23/2026

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Shelby County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Allen Morgan Health and Rehabilitation CenterMemphis3155439.7—11 Feb 2026
Kirby Pines ManorMemphis12055421.7—3 Jun 2025
Signature Healthcare of MemphisMemphis14055275.0—13 May 2026
Signature Healthcare of PrimacyMemphis12054275.8—3 Mar 2026
Memphis Jewish HomeCordova160444148.8—11 Feb 2026
Cordova Wellness and Rehabilitation CenterCordova240332125.0—15 Apr 2026
Harborview Post AcuteMemphis1133222017.7—10 Jun 2026
Parkway Health and Rehabilitation CenterMemphis1203321915.8$68K17 Mar 2026

All 25 facilities in Shelby County

Questions and answers

How many deficiencies has Collierville Nursing and Rehabilitation, LLC been cited for?

25 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Tennessee median is 13 per facility.

Has Collierville Nursing and Rehabilitation, LLC been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Collierville Nursing and Rehabilitation, LLC compare?

Reported total nurse staffing is 3.4 hours per resident per day against a Tennessee median of 3.6 and a national average of 3.9.

Who operates Collierville Nursing and Rehabilitation, LLC?

CMS groups it with other facilities under an individual owner, whose name this site does not publish. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Collierville Nursing and Rehabilitation LLC and Clearview Healthcare Management Tn LLC. Individual owners and managers are not listed on this site.

When was Collierville Nursing and Rehabilitation, LLC last inspected?

The most recent survey or investigation in the CMS record is dated 10 Jun 2026; the most recent standard health survey was 10 Jun 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.