Tennessee › Shelby County › Collierville
The Suites At Jordan River
10001 Crooked Creek Rd Suite 501, Collierville, TN 38017
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 60 beds, The Suites At Jordan River serves Collierville in Shelby County, Tennessee and has taken Medicare and Medicaid residents since 2022.
CMS gives it 3 of 5 stars overall, equal to the Tennessee median; the health inspection rating is 4, staffing 4 and quality measures 1.
Inspectors recorded 8 health deficiencies across the three most recent survey cycles (0, 8, 0 by cycle, most recent first), none at the actual-harm level. That is 13.3 per 100 beds, about the same as the state median of 12.2.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.5 hours per resident per day (0.6 RN), close to the Tennessee median of 3.6; nursing staff turnover is 54.8%.
Compared with county, state and nation
| Measure | This facility | Shelby Co. median | Tennessee median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 8 | 16 | 13 | 28.7 |
| Citations per 100 beds | 13.3 | 12.8 | 12.2 | 26.8 |
| Total nurse hours per resident day | 4.5 | 3.5 | 3.6 | 3.9 |
| RN hours per resident day | 0.6 | 0.5 | 0.5 | 0.7 |
| Nursing staff turnover | 54.8% | 53.5% | 50.0% | 45.8% |
| Fines listed | $0 | $11,196 | $0 | — |
County and state figures are medians across facilities (25 in the county, 303 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Tennessee average per facility for the same cycle, as published by CMS. Standard health survey dates: 17 Jun 2026, 27 Mar 2025.
Severity mix: D ×3 E ×5
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 27 Mar 2025 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | E | Standard survey | 25 Apr 2025 |
| 27 Mar 2025 | F0638 | Assure that each resident’s assessment is updated at least once every 3 months. | E | Complaint investigation | 25 Apr 2025 |
| 27 Mar 2025 | F0642 | Ensure a qualified health professional conducts resident assessments. | E | Complaint investigation | 25 Apr 2025 |
| 27 Mar 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 25 Apr 2025 |
| 27 Mar 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 25 Apr 2025 |
| 27 Mar 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 25 Apr 2025 |
| 27 Mar 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 25 Apr 2025 |
| 27 Mar 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 25 Apr 2025 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Tennessee average. Turnover: nursing staff 54.8%, RNs 41.7%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Tennessee median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 22.7% | 12.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 5.9% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.2% | 3.1% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 4.2% | 1.2% | 1.0% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 7.9% | 4.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 17.3% | 15.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Luke Inc.
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Shelby County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Allen Morgan Health and Rehabilitation Center | Memphis | 31 | 5 | 5 | 4 | 3 | 9.7 | — | 11 Feb 2026 |
| Kirby Pines Manor | Memphis | 120 | 5 | 5 | 4 | 2 | 1.7 | — | 3 Jun 2025 |
| Signature Healthcare of Memphis | Memphis | 140 | 5 | 5 | 2 | 7 | 5.0 | — | 13 May 2026 |
| Signature Healthcare of Primacy | Memphis | 120 | 5 | 4 | 2 | 7 | 5.8 | — | 3 Mar 2026 |
| Memphis Jewish Home | Cordova | 160 | 4 | 4 | 4 | 14 | 8.8 | — | 11 Feb 2026 |
| Cordova Wellness and Rehabilitation Center | Cordova | 240 | 3 | 3 | 2 | 12 | 5.0 | — | 15 Apr 2026 |
| Harborview Post Acute | Memphis | 113 | 3 | 2 | 2 | 20 | 17.7 | — | 10 Jun 2026 |
| Parkway Health and Rehabilitation Center | Memphis | 120 | 3 | 3 | 2 | 19 | 15.8 | $68K | 17 Mar 2026 |
All 25 facilities in Shelby County
Questions and answers
How many deficiencies has The Suites At Jordan River been cited for?
8 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Tennessee median is 13 per facility.
Has The Suites At Jordan River been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at The Suites At Jordan River compare?
Reported total nurse staffing is 4.5 hours per resident per day against a Tennessee median of 3.6 and a national average of 3.9.
Who operates The Suites At Jordan River?
Ownership type is non-profit, corporation. Individual owners and managers are not listed on this site.
When was The Suites At Jordan River last inspected?
The most recent survey or investigation in the CMS record is dated 27 Mar 2025; the most recent standard health survey was 17 Jun 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.