New Jersey › Ocean County › Toms River
Complete Care At Holiday City
4 Plaza Drive, Toms River, NJ 08757
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Complete Care At Holiday City, in Toms River, New Jersey, is certified for 180 beds under for-profit, corporation ownership and belongs to the Complete Care chain.
CMS gives it 3 of 5 stars overall, below the New Jersey median of 4; the health inspection rating is 3, staffing 1 and quality measures 5.
Inspectors recorded 19 health deficiencies across the three most recent survey cycles (5, 11, 3 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 10.6 per 100 beds, fewer than the state median of 15.2.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.1 hours per resident per day (0.3 RN), close to the New Jersey median of 3.6; nursing staff turnover is 59.7%.
Compared with county, state and nation
| Measure | This facility | Ocean Co. median | New Jersey median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 4 | 4 | 3.0 |
| Health citations, 3 cycles | 19 | 20 | 21 | 28.7 |
| Citations per 100 beds | 10.6 | 15.9 | 15.2 | 26.8 |
| Total nurse hours per resident day | 3.1 | 3.5 | 3.6 | 3.9 |
| RN hours per resident day | 0.3 | 0.5 | 0.5 | 0.7 |
| Nursing staff turnover | 59.7% | 43.8% | 38.9% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (32 in the county, 348 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: New Jersey average per facility for the same cycle, as published by CMS. Standard health survey dates: 25 Apr 2025, 30 Mar 2023.
Severity mix: J ×1 D ×14 E ×3 F ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 8 May 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 4 May 2026 |
| 25 Apr 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 19 Jun 2025 |
| 25 Apr 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 19 Jun 2025 |
| 25 Apr 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 19 Jun 2025 |
| 25 Apr 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 19 Jun 2025 |
| 13 Feb 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 7 Apr 2025 |
| 13 Feb 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 7 Apr 2025 |
| 13 Feb 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 7 Apr 2025 |
| 13 Feb 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Complaint investigation | 7 Apr 2025 |
| 13 Feb 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 7 Apr 2025 |
| 13 Feb 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 7 Apr 2025 |
| 13 Feb 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 7 Apr 2025 |
| 13 Feb 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 7 Apr 2025 |
| 30 Mar 2023 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Standard survey | 21 Apr 2023 |
| 30 Mar 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 21 Apr 2023 |
| 30 Mar 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 21 Apr 2023 |
| 11 May 2021 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 11 Jun 2021 |
| 11 May 2021 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 11 Jun 2021 |
| 11 May 2021 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 11 Jun 2021 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the New Jersey average. Turnover: nursing staff 59.7%, RNs 36.4%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | New Jersey median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 2.5% | 7.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.2% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.4% | 0.4% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.3% | 2.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 2.2% | 6.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.1% | 4.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 8.3% | 11.8% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Complete Care At Holiday Llc. Chain: Complete Care (85 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Eef Capital LLC | 5% or greater direct ownership interest | 50% | 09/01/2019 |
| Peace Capital LLC | 5% or greater direct ownership interest | 50% | 05/01/2020 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Ocean County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Aristacare At Manchester LLC | Manchester | 165 | 5 | 4 | 2 | 17 | 10.3 | $63K | 27 Aug 2025 |
| Bartley Nursing & Rehab | Jackson | 234 | 5 | 5 | 2 | 11 | 4.7 | — | 12 Aug 2025 |
| Childrens Specialized Hospital Toms River | Toms River | 26 | 5 | 4 | 5 | 7 | 26.9 | — | 13 Sep 2024 |
| Community Medical Center Tcu | Toms River | 25 | 5 | 5 | 5 | 5 | 20.0 | — | 2 Jul 2025 |
| Complete Care At Green Acres | Toms River | 167 | 5 | 5 | 2 | 12 | 7.2 | — | 31 Jul 2025 |
| Complete Care At Shorrock | Brick | 180 | 5 | 4 | 2 | 20 | 11.1 | — | 8 Jan 2026 |
| Concord Healthcare & Rehabilitation Center | Lakewood | 120 | 5 | 4 | 4 | 9 | 7.5 | — | 10 Apr 2026 |
| Crestwood Manor | Whiting | 64 | 5 | 5 | 3 | 9 | 14.1 | — | 12 Mar 2026 |
All 32 facilities in Ocean County
Questions and answers
How many deficiencies has Complete Care At Holiday City been cited for?
19 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The New Jersey median is 21 per facility.
Has Complete Care At Holiday City been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Complete Care At Holiday City compare?
Reported total nurse staffing is 3.1 hours per resident per day against a New Jersey median of 3.6 and a national average of 3.9.
Who operates Complete Care At Holiday City?
It is part of the Complete Care chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Eef Capital LLC and Peace Capital LLC. Individual owners and managers are not listed on this site.
When was Complete Care At Holiday City last inspected?
The most recent survey or investigation in the CMS record is dated 8 May 2026; the most recent standard health survey was 25 Apr 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.