Crystal Lake Healthcare and RehabilitationCMS ratings, inspections and fines
- Address
- 395 Lakeside Blvd, Bayville, NJ 08721
- CCN
- 315125
- Ownership type
- For-profit, limited liability company
- Certified beds
- 235
- Chain
- None in the CMS record
- Residents per day
- 197
- CMS flags
- Special Focus Facility
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Crystal Lake Healthcare and Rehabilitation no star ratings, because the home is in the Special Focus Facility program. The last standard survey was on 27 Jan 2026. The latest survey cycle has 16 health citations. The median for nursing homes in New Jersey is 8. CMS lists 4 fines with a total of $538,184 for this home in its penalties file. CMS also lists 1 payment denial.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in New Jersey (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Ocean County median | New Jersey median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | No data | 4.0 | 4.0 | 3.0 |
| Health inspection rating | No data | 3.0 | 3.0 | 2.8 |
| Staffing rating | No data | 3.0 | 3.0 | 2.9 |
| Quality measure rating | No data | 5.0 | 5.0 | 3.6 |
A median is the middle value of the homes in the group: 32 homes in the county, 348 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | New Jersey median |
|---|---|---|---|
| Cycle 1 (latest) | 27 Jan 2026 | 16 | 8 |
| Cycle 2 | 8 May 2025 | 26 | 7 |
| Cycle 3 | No date | 16 | 4 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | K0 | ||
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 16 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 7 May 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 19 May 2026 |
| 27 Jan 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 23 Feb 2026 |
| 27 Jan 2026 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 23 Feb 2026 |
| 27 Jan 2026 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 15 Apr 2026 |
| 27 Jan 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 15 Apr 2026 |
| 27 Jan 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Standard survey | 15 Apr 2026 |
| 27 Jan 2026 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 23 Feb 2026 |
| 27 Jan 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 23 Feb 2026 |
| 27 Jan 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 23 Feb 2026 |
| 27 Jan 2026 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 23 Feb 2026 |
| 27 Jan 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 23 Feb 2026 |
| 27 Jan 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 23 Feb 2026 |
| 27 Jan 2026 | F0814 | Dispose of garbage and refuse properly. | D | Standard survey | 23 Feb 2026 |
| 27 Jan 2026 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | F | Standard survey | 23 Feb 2026 |
| 27 Jan 2026 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | D | Standard survey | 23 Feb 2026 |
| 27 Jan 2026 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 23 Feb 2026 |
Survey cycle 2: 26 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 8 May 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 6 Jun 2025 |
| 8 May 2025 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | E | Standard survey | 6 Jun 2025 |
| 8 May 2025 | F0638 | Assure that each resident’s assessment is updated at least once every 3 months. | E | Standard survey | 6 Jun 2025 |
| 8 May 2025 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | E | Standard survey | 6 Jun 2025 |
| 8 May 2025 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 6 Jun 2025 |
| 8 May 2025 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 6 Jun 2025 |
| 8 May 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 6 Jun 2025 |
| 8 May 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 6 Jun 2025 |
| 8 May 2025 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 6 Jun 2025 |
| 8 May 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 6 Jun 2025 |
| 8 May 2025 | F0848 | Provide a neutral and fair arbitration process and agree to arbitrator and venue. | F | Standard survey | 6 Jun 2025 |
| 8 May 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 6 Jun 2025 |
| 29 Apr 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 22 May 2025 |
| 29 Apr 2025 | F0728 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. | D | Complaint investigation | 22 May 2025 |
| 29 Apr 2025 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | J | Complaint investigation | 22 May 2025 |
| 29 Apr 2025 | F0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | Complaint investigation | 22 May 2025 |
| 30 Dec 2024 | F0583 | Keep residents' personal and medical records private and confidential. | D | Complaint investigation | 30 Dec 2024 |
| 30 Dec 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | L | Complaint investigation | 30 Dec 2024 |
| 30 Dec 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 31 Dec 2024 |
| 30 Dec 2024 | F0610 | Respond appropriately to all alleged violations. | L | Complaint investigation | 30 Dec 2024 |
| 29 Oct 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 28 Dec 2024 |
| 29 Oct 2024 | F0610 | Respond appropriately to all alleged violations. | J | Complaint investigation | 28 Dec 2024 |
| 29 Oct 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | G | Complaint investigation | 28 Dec 2024 |
| 29 Oct 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | J | Complaint investigation | 28 Dec 2024 |
| 29 Oct 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 28 Dec 2024 |
| 29 Oct 2024 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | J | Complaint investigation | 28 Dec 2024 |
Survey cycle 3: 16 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 4 Apr 2024 | F0576 | Ensure residents have reasonable access to and privacy in their use of communication methods. | D | Complaint investigation | 8 Apr 2024 |
| 8 Feb 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 13 Feb 2024 |
| 8 Feb 2024 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 13 Feb 2024 |
| 8 Feb 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Standard survey | 13 Feb 2024 |
| 8 Feb 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Standard survey | 13 Feb 2024 |
| 8 Feb 2024 | F0610 | Respond appropriately to all alleged violations. | E | Standard survey | 13 Feb 2024 |
| 8 Feb 2024 | F0638 | Assure that each resident’s assessment is updated at least once every 3 months. | E | Standard survey | 13 Feb 2024 |
| 8 Feb 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 13 Feb 2024 |
| 8 Feb 2024 | F0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | D | Standard survey | 13 Feb 2024 |
| 8 Feb 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 13 Feb 2024 |
| 8 Feb 2024 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Standard survey | 13 Feb 2024 |
| 8 Feb 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 13 Feb 2024 |
| 18 Aug 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 8 Sep 2023 |
| 18 Aug 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Complaint investigation | 8 Sep 2023 |
| 18 Aug 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 8 Sep 2023 |
| 18 Aug 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 8 Sep 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 27 Jan 2026 | Fine | $146,848 | |
| 29 Apr 2025 | Fine | $207,415 | |
| 29 Apr 2025 | Payment denial | 38 | |
| 29 Oct 2024 | Fine | $175,991 | |
| 8 Feb 2024 | Fine | $7,930 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | New Jersey median | New Jersey average (CMS) |
|---|---|---|---|
| All nurse staff | 3.50 | 3.60 | 3.85 |
| Registered nurses (RN) | 0.33 | 0.50 | 0.68 |
| Licensed practical nurses (LPN) | 0.56 | 0.93 | |
| Nurse aides | 2.62 | 2.23 | |
| All nurse staff, weekends | 3.24 | 3.30 | 3.50 |
- Nurse staff turnover in a year
- 54.4%
- Nurse staff turnover, New Jersey median
- 38.9%
- RN turnover in a year
- 63.2%
- Administrators who left in a year
- 1
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | New Jersey median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 14.4% | 7.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 2.8% | 0.2% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.3% | 0.4% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.3% | 2.0% | 2.8% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 11.4% | 6.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.3% | 4.8% | 4.2% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- Crystal Spring Center LLC
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| PBV Herman Holdings LLC | 5% or greater direct ownership interest | 100% | 22 Oct 2021 |
| Poplar Opco LLC | 5% or greater indirect ownership interest | 7% | 22 Oct 2021 |
| RBNT Care LLC | 5% or greater indirect ownership interest | 25% | 22 Oct 2021 |
| SJMR, LLC | 5% or greater indirect ownership interest | 39% | 22 Oct 2021 |
| Yp Investors Group, LLC | 5% or greater indirect ownership interest | 29% | 22 Oct 2021 |
The site shows organisations only. It does not show the names of persons.
Other homes in Ocean County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Tallwoods Care Center | Bayville | 3 of 5 | 10 | $13,452 | 26 Nov 2025 | |
| Community Medical Center Tcu | Toms River | 5 of 5 | 3 | $0 | 2 Jul 2025 | |
| Complete Care at Holiday City | Toms River | 3 of 5 | 5 | $0 | 25 Apr 2025 | |
| Complete Care at Bey Lea, LLC | Toms River | 4 of 5 | 9 | $0 | 17 Nov 2025 | |
| Rose Garden Nursing and Rehabilitation Center | Toms River | 2 of 5 | 14 | $17,345 | 18 Sep 2025 | |
| Complete Care at Arbors | Toms River | 4 of 5 | 8 | $0 | 27 Mar 2025 | |
| Childrens Specialized Hospital Toms River | Toms River | 5 of 5 | 2 | $0 | 13 Sep 2024 | |
| Hampton Ridge Healthcare and Rehabilitation | Toms River | 4 of 5 | 9 | $0 | 12 Mar 2026 | |
| Aristacare at Whiting | Whiting | 3 of 5 | 11 | $0 | 14 Aug 2025 | |
| Complete Care at Green Acres | Toms River | 5 of 5 | 2 | $0 | 31 Jul 2025 | |
| Complete Care at Shorrock | Brick | 5 of 5 | 6 | $0 | 8 Jan 2026 | |
| Barnegat Rehabilitation and Nursing Center | Barnegat | 2 of 5 | 15 | $13,475 | 1 Apr 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- New Jersey Department of Health: complaints and hotlinesThe complaint page of the State Survey Agency for New Jersey, from the CMS list of agencies.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Crystal Lake Healthcare and Rehabilitation (CCN 315125). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/crystal-lake-healthcare-and-rehabilitation-bayville-nj-315125/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Crystal Lake Healthcare and Rehabilitation last inspected?
- The latest inspection with a citation in the CMS record was on 7 May 2026. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 8 May 2025.
- Who operates Crystal Lake Healthcare and Rehabilitation?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists no chain for the home. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
- What does the Special Focus status mean for Crystal Lake Healthcare and Rehabilitation?
- CMS lists the home as a Special Focus Facility. The State Survey Agency inspects a Special Focus Facility every six months. CMS gives no star ratings to a home in the program.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.